Citizens Advice LeicesterShire

Citizens Advice LeicesterShire We give free, independent, confidential and impartial advice to help people with the problems they face. We're here for everyone.

Our advice is provided by trained volunteers. We are an independent charity and part of the national Citizens Advice network. Thank you for visiting Citizens Advice LeicesterShire's page. This is where we share useful information and stories that are helpful for people living in Leicestershire, as well as spend time listening to our community. We encourage open conversation and would love

to hear your views and experiences. This page is managed on a part-time basis, usually between the hours of 9am and 3.30 pm on Mondays, Wednesdays and Thursdays. We will endeavour to respond to any questions you may have during these hours. Please note that we cannot give advice over Facebook, including Messenger. If you need advice, please call our helpline on 0808 278 7854 (9am - 4.30pm, Monday to Friday), request email advice at www.citizensadviceleicestershire.org/contact, or visit our self-help website: www.citizensadvice.org.uk. While we appreciate and encourage your feedback, questions or complaints relating to specific advice given should not be sent or posted on the page. Instead, please visit http://www.citizensadviceleicestershire.org/contact.

Some highlights from our Walk and Talk social organised by our Wellbeing & Inclusion Practitioner 🍃 🚶‍➡️ 🌞 Lovely to see...
18/06/2026

Some highlights from our Walk and Talk social organised by our Wellbeing & Inclusion Practitioner 🍃 🚶‍➡️ 🌞

Lovely to see everyone there!

Want to make a difference to your local community and empower clients to take back control of their finances?Join our br...
11/06/2026

Want to make a difference to your local community and empower clients to take back control of their finances?

Join our brilliant Money Advice Team as a caseworker, providing effective, efficient, and specialist debt advice service to local residents.

Apply on our website by 16th June ➡️ https://bit.ly/4fT15am

We've been shortlisted for the CIPD People Management Awards (again!)Citizens Advice LeicesterShire is in the running fo...
10/06/2026

We've been shortlisted for the CIPD People Management Awards (again!)

Citizens Advice LeicesterShire is in the running for “Best L&D Initiative, Public/Third Sector” for our internal Leadership Development Programme.

This is the second year we've been shortlisted for such a prestigious and competitive award - by the leading professional body for HR and people development no less! Thank you to CIPD and good luck to our fellow nominees!

🔗 Read more about the journey that led to the creation of our shortlisted programme on our website ➡️ https://bit.ly/3Q5qN13

🌟 We were so pleased with how our HR in Action LIVE event at University of Leicester School of Business turned out! Laws...
10/06/2026

🌟 We were so pleased with how our HR in Action LIVE event at University of Leicester School of Business turned out!

Lawson West Solicitors outlined the significant changes from the Employment Rights Act, our CEO Vicky Gutteridge spoke about our new workplace support service and Melissa March highlighted poverty at work. Thank you to everyone who came and to HSBC for sponsoring the event!

🔗 In case you missed HR in Action LIVE: Exploring the Friction Between Policy and Practice, you can read more on our website: https://bit.ly/3Q6siMv

We really enjoyed attending the Riverside Festival this weekend! 💙 A big thank you to Adult Social Care at Leicester Cit...
09/06/2026

We really enjoyed attending the Riverside Festival this weekend! 💙

A big thank you to Adult Social Care at Leicester City Council for inviting us to the annual Information and Advice Festival for the second time. It's always eye-opening to be able to talk to local residents in Leicester and raise awareness about our services.

Thank you to our staff and volunteers who turned up despite the rain 🤣

08/06/2026

🚂 Don’t let a delayed train signal failure for your UK holiday.

Discover how to claim compensation if you got stuck on the tracks.
https://bit.ly/4dySlEO

Our Volunteer Impact 2025/26 🌟 💙 26 Volunteers💙 7,498 hours annually💙 624 hours monthly💙 Value of £178,677The value of o...
03/06/2026

Our Volunteer Impact 2025/26 🌟

💙 26 Volunteers
💙 7,498 hours annually
💙 624 hours monthly
💙 Value of £178,677

The value of our volunteers can’t be captured through numbers alone. They’re the reason a family keeps their home, or a person in crisis feels heard. Thank you to our volunteers for everything you do!

📢 Join us next Tuesday for our "HR in Action: Practical Steps for Performance Feedback and Coaching" webinar.You’ll disc...
02/06/2026

📢 Join us next Tuesday for our "HR in Action: Practical Steps for Performance Feedback and Coaching" webinar.

You’ll discover how to:

✅ Deliver feedback that motivates and inspires improvement
✅ Set clear expectations that drive accountability and success
✅ Use coaching techniques to unlock individual and team potential

Packed with practical strategies and real‑world examples, this webinar will help you build a culture of continuous improvement and confident leadership.

📅 9th June 11 am - 11:45 am
🔗 Book your place on Eventbrite: https://bit.ly/4dQ7zEo

We were overjoyed to learn that Chimdinma Nwaigwe, a former volunteer of ours, has become President of Leicestershire La...
02/06/2026

We were overjoyed to learn that Chimdinma Nwaigwe, a former volunteer of ours, has become President of Leicestershire Law Society. It’s a remarkable milestone, as she is the youngest person ever to hold the position in the society's 166-year history and the first Nigerian in the role.

When Chimdinma first moved to the UK, her overseas qualifications weren't fully recognised, so she retook them while volunteering with us. We’re so proud to see how far she's come and to be a part of her journey.

Chimdi is still talked about with great affection by colleagues across our city office and wider teams. Whilst they are proud of her many achievements, no one was surprised to learn how far she has gone since leaving us as a volunteer!

"I look back on my time volunteering with Citizens Advice Leicestershire with so much fondness. They believed in me and gave me the opportunity to grow at a time when it really mattered. Whatever I go on to achieve, that chapter will always be part of my story."

Happy pride month from Citizens Advice LeicesterShire! 🌈 We celebrate and stand with every member of the LGBTQIA+ commun...
01/06/2026

Happy pride month from Citizens Advice LeicesterShire! 🌈

We celebrate and stand with every member of the LGBTQIA+ community. We oppose discrimination in all its forms: homophobia, transphobia, biphobia and beyond.

We're here for everyone, whoever you are, whatever the problem.

Address

1st Floor, York House, 91 Granby Street
Leicester
LE16FB

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 3:30pm

Telephone

+448001448848

Website

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