Lancaster Nightline

Lancaster Nightline Lancaster University Nightline is a confidential listening and information service provided by students for students.

For information, or someone to listen, ring us on 01524 59 44 44 (off-campus), or on-campus using your room phone on 9 44 44. The Tenets of Nightline:

Lancaster Nightline operates under five tenets, which are applied to every call and email we receive. The tenets exist to assure our callers that they will be treated with sincerity, whatever their call concerns. The tenets of Nightline are as foll

ows:

Anonymity: In all cases, both the caller and the Nightliner taking the call will remain anonymous. This tenet ensures that callers are not going to bump into the person they have spoken to the night before, and vice versa. Maintaining anonymity protects callers and our volunteers’ views from being associated and expected from the service as a whole. In accordance with this tenet, Nightliners generally avoid giving out personal information, and will never encourage callers to reveal more information about themselves than they wish. Confidentiality: Everything and anything discussed in a call or email to Nightline will remain confidential. Your calls are not recorded, and noone else will know you have called. Non-Judgemental Listening: Nightline neither condones nor condemns. Our volunteers are not taking calls to make judgements, only to listen to you. This tenet assures callers that they may talk about whatever they wish, and still be listened to with impartiality and sincerity. Non-Directive Conversation: Just as Nightline does not judge, Nightline does not instruct. Our volunteers are not trained to give advice. Rather, we aim to give callers a chance to think things through, and come to their own conclusions, providing relevant information and contacts when necessary. Empathy: Nightliners aim to understand callers’ situations from the viewpoint of the caller, rather than importing their own experiences. Our volunteers will not claim to “know how you feel”; rather, they will learn how you feel through listening to your experiences as you tell them.

Happy Lunar New Year! We hope this year will be filled with happiness, health, and prosperity❤️ As the New Year greeting...
17/02/2026

Happy Lunar New Year! We hope this year will be filled with happiness, health, and prosperity❤️ As the New Year greeting in the bottom left corner (馬年大吉) says, may the Year of the Horse bring you good fortune and success in every aspect of your life🧧🐎

And just a friendly reminder, Nightline is always here to listen whenever you need someone to talk to💙🌙

Image description:
A vibrant Lunar New Year illustration set against a rich burgundy red background. Red lanterns and firecrackers hang at the top as festive decorations, with cherry blossoms along the right margin. Soft golden fireworks burst across the background, adding a celebratory glow to the scene. In the centre, elegant gold and white lettering reads “Happy Chinese New Year!” Above the text, two white horses face a red diamond-shaped Chinese blessing banner featuring the character “福”, symbolising good fortune. At the bottom of the image, a family dressed in traditional red clothing gathers around a round table, sharing a festive meal. Red envelopes and decorative patterns surround the scene, adding to the celebratory atmosphere. In the lower left corner, a red seal displays the Chinese phrase “馬年大吉”, wishing good luck in the Year of the Horse.

💞Happy Valentines day!💞Valentine’s Day can mean different things at university — connection, pressure, loneliness, or ju...
14/02/2026

💞Happy Valentines day!💞

Valentine’s Day can mean different things at university — connection, pressure, loneliness, or just another day in a busy term. 💓

Whether its Valentines or Galentines, here are some fun way to mark the occasion!
❤️a cosy movie night in
❤️cooking something together
❤️swapping a playlist or favourite book
❤️a walk around campus or a nearby park
❤️a coffee catch-up with a friend

Whatever today brings up for you, your mental health matters just as much as your coursework. 💞

Nightline is here for you 💙



Image description:

Navy background with heart and sweetie decorations. Text reads: Happy Valentines Day! This Valentines day, remember to say: your mental health matters - every single day. There is a small duck with a heart jumper, Nelly in the right corner and the nightline logo in the left corner.

It’s time to remember the history and resilience of LGBTQ+ communities, and to reflect on why supportive spaces still ma...
01/02/2026

It’s time to remember the history and resilience of LGBTQ+ communities, and to reflect on why supportive spaces still matter today.

If you ever need someone to talk to, about your identity, your day, or anything at all, Nightline is here to listen 💙

Image description:
An LGBT+ History Month post with a blue background, rainbow accents, and the text “LGBT+ History Month” and “Learning from the past. Supporting you today.” The Nightline elephant and illustrated people appear, representing a safe and supportive space.

We’re officially open for the term! Stay tuned for updates on our opening hours via our website and social media, as the...
12/01/2026

We’re officially open for the term! Stay tuned for updates on our opening hours via our website and social media, as they may change this week 💙 But don’t worry, we’ll be back to regular hours for the rest of the term!


experience ListeningEar
EmpathyMatters MentalHealth LancasterUni

Volunteer call-taker applications are now open!💙Are you an empathetic individual who cares about student wellbeing? If s...
06/01/2026

Volunteer call-taker applications are now open!💙

Are you an empathetic individual who cares about student wellbeing? If so, you’d make a wonderful call-taker!

Apply through the link in our bio to build invaluable skills, build your cv, and support your community
No previous experience needed, just a willingness to help people!

Got questions? Send us an email on [email protected]




Image Description:
1. Lancaster Nightline logo, with a night sky theme as background. Graphic of a student taking a call at a desk while nelly the elephant stands nearby. Text reads: "Call“taker applications now open! Apply through the link in our bio!" Inf” on volunteering, no experience needed, "what“you'd be’doing: phone and instant message”.

Nightline is closed during Winter Break. Please swipe left to view a list of alternative support services available duri...
15/12/2025

Nightline is closed during Winter Break. Please swipe left to view a list of alternative support services available during the holidays. Your well-being is important—help is available 24/7. Wishing everyone a safe and restful break! 💙🎄

Images description:
1. A festive poster announcing office closure for Winter Break and directing viewers to alternative support services. Features a decorated Christmas tree and snowflakes.
2. A pink poster titled “Alternative Services Available to You,” listing phone numbers and websites for National Crisis Lines, Local Resources, Virtual Support, and Emergency Contacts.

Happy Hanukkah to our Jewish community here at Lancaster University!💙 Image Description: A blue back...
15/12/2025

Happy Hanukkah to our Jewish community here at Lancaster University!💙



Image Description:
A blue background featuring a large golden menorah with nine lit candles at the center. The menorah is surrounded by decorative floral illustrations in soft greens, blues, and yellows, along with small star-like accents. At the top, the text reads “HAPPY HANUKKAH!”. At the bottom, it says “from the Nightline Family.” The Nightline logo appears in the top-left corner, and a small cartoon elephant wearing a yellow Nightline shirt sits in the bottom-right corner.

We have reached end of term…you’ve made it! Congratulations! Now it is time to relax and spend some time with family and...
12/12/2025

We have reached end of term…you’ve made it! Congratulations! Now it is time to relax and spend some time with family and friends! 💙

❤️

Image description:
A cheerful end-of-term celebration poster features colorful bunting at the top and text saying “It’s end of term! You’ve made it.” Below, five illustrated people dance and celebrate with confetti, sparklers, and drinks against a blue background.

It’s World AIDS Day. Let’s come together to end the stigma against survivors. Empathy saves lives! 💙 Image description...
01/12/2025

It’s World AIDS Day. Let’s come together to end the stigma against survivors. Empathy saves lives! 💙



Image description:
A World AIDS Day poster with a dark blue background, featuring a large red ribbon and the text: “WORLD AIDS DAY. Let’s come together to work to end the stigma against AIDS survivors.” At the bottom, three people and an elephant are holding the red ribbon up.

We are officially half way through the term, well done! 💙We know that deadlines and coursework might be getting tough ri...
12/11/2025

We are officially half way through the term, well done! 💙

We know that deadlines and coursework might be getting tough right now, but Nightline is always here to listen. You’ve got this!

Image description: blue background with colourful dots around the border and confetti. White text in the centre reading “We’re half way through term!”, followed by “You’ve got this!”. There is an graphic of Nellie and friends holding a balloon in the bottom right corner and a star in the bottom left corner with a blue text bubble which reads “Nightline is always here for you, whatever you need to talk about”

Remembrance Day 🕊️❤️On the 11th of November, we take time to honour and remember those who have fought and helped in war...
11/11/2025

Remembrance Day 🕊️❤️

On the 11th of November, we take time to honour and remember those who have fought and helped in wars, and those who gave their lives - including animals such as dogs, horses and pigeons.

You may see people around wearing a red poppy, this is a symbol of hope, peace and new beginnings, and originated from the bright red flowers which grew on the battlefields of World War One.

You can participate in Remembrance Day by wearing a red poppy pin, or by taking part in a two minute silence.

We understand at Nightline that this can be a difficult day for some, so please remember that Nightline is always here to listen, about whatever you’d like to talk about.

Lest we forget 🕊️❤️

Image description: Beige background with a red and green poppy wreath in the centre. Black text reading “Remembrance Day” and “Lest we forget”. There is a graphic of Nelly in the bottom left corner and the nightline logo in the top right corner.

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Lancaster

Opening Hours

Monday 10pm - 8am
Tuesday 10pm - 8am
Wednesday 10pm - 8am
Thursday 10pm - 8am
Friday 10pm - 8am
Saturday 10pm - 8am
Sunday 10pm - 8am

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