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THAW Orkney THAW Orkney: providing free, confidential and independent advice and support to Orkney households

Our Kirkwall 'Pre-Winter Energy MOT' drop-in is tomorrow! 📅 Pop by with your bills between 2pm-7pm and speak to our frie...
13/10/2026

Our Kirkwall 'Pre-Winter Energy MOT' drop-in is tomorrow! 📅
Pop by with your bills between 2pm-7pm and speak to our friendly advisers about how you might be able to save money on energy this winter.
📍The Hub, King Street Halls, Kirkwall

08/10/2026

Do you want to try and save money this winter?
Are you confused about your energy bills?
Are you having trouble with your energy supplier?
Do you want to check if there are any cheaper tariffs for you?

Next Wednesday, we're hosting a free pre-winter energy MOT drop-in in Kirkwall! Bring your bills and speak to our friendly advisers at THAW Orkney.

📍2-7pm Wednesday 14th October in The Hub, Kings Street Halls

Or contact us:
01856 878 388
[email protected]
https://thaworkney.co.uk/

We'll be at the Parish Pop-Up Wellbeing Cafe in Holm Community Centre tomorrow. Pop by if you're in the area and want to...
02/10/2026

We'll be at the Parish Pop-Up Wellbeing Cafe in Holm Community Centre tomorrow.

Pop by if you're in the area and want to have a chat!

30/09/2026

The THAW office is closed today but if anyone is requiring urgent support please call 01856 878388 and voicemails will get picked up. Alternatively, email [email protected]

Our Stromness 'Pre-Winter Energy MOT' drop-in is tomorrow! 📅 Pop by with your bills between 2pm-7pm and speak to our fri...
29/09/2026

Our Stromness 'Pre-Winter Energy MOT' drop-in is tomorrow! 📅

Pop by with your bills between 2pm-7pm and speak to our friendly advisers about how you might be able to save money on energy this winter.

📍John Rae Room, Warehouse Buildings, Stromness.

Do you want to try and save money this winter? Are you confused about your energy bills?Are you having trouble with your...
11/09/2026

Do you want to try and save money this winter?
Are you confused about your energy bills?
Are you having trouble with your energy supplier?
Do you want to check if there are any cheaper tariffs for you?

We're hosting free pre-winter energy MOT drop-ins in Stromness and Kirkwall! Bring your bills and speak to our friendly advisers at THAW Orkney.

📍Stromness: 2-7pm Wednesday 30th of September in the John Rae Room, Warehouse Buildings.

📍Kirkwall: 2-7pm Wednesday 14th of October in The Hub, Kings Street Halls.

28/08/2026

We are supporting Loughborough University with the recruitment of volunteers that live in the town of Kirkwall to take part in discussion groups about what people need for an acceptable standard of living in 2026. Other areas in Orkney will be covered by a separate process 💡

Volunteer participants will be invited to take part in one of three, in person, focus groups led by professional researchers on Monday 21 September 2026 in the St Magnus Centre 📌

Find out more including how to register your interest in taking part 👇

https://www.vaorkney.org.uk/whats-new/news/volunteers-from-the-town-of-kirkwall-sought-to-take-part-in-cost-of-living-research

The phased switch-off of the Radio Teleswitch Service (RTS) signal is going to be complete next week. Households which h...
25/06/2026

The phased switch-off of the Radio Teleswitch Service (RTS) signal is going to be complete next week. Households which haven't had the RTS meters replaced might notice that storage heaters and immersion hot water tanks stop working as normal.

If your heating and hot water is affected by the RTS switch-off, contact your electricity supplier as it is their responsibility to fix the issue. If anyone is in this position and would like help contacting their supplier our advisers are very happy to assist. You can call us on 01856 878388 or email [email protected].

(Extended deadline) We are hiring!🥳We are looking for skilled individuals to join our established team as Energy Support...
17/06/2026

(Extended deadline) We are hiring!🥳

We are looking for skilled individuals to join our established team as Energy Support Officer/Adviser(s).

THAW provides bespoke energy advice services to support households in Orkney to achieve affordable warmth. If you are committed to improving the lives of others and to delivering an excellent level of service provision then we would like to hear from you. For energy support positions, full training in home energy assessments will be given.

➡️Click here for more details, job descriptions and the application pack: https://thaworkney.co.uk/join-our-team

**Deadline extended to: 5pm Friday 26th of June 2026 **

Join our team at THAW Orkney to support community efforts. Explore job vacancies and volunteer opportunities today!

The phased switch-off of the Radio Teleswitch Service (RTS) which controls certain electricity meters, mainly Total Heat...
16/06/2026

The phased switch-off of the Radio Teleswitch Service (RTS) which controls certain electricity meters, mainly Total Heat Total Control in Orkney, is going to be complete by the end of this month.

If you still have an RTS meter, the advice is to contact your supplier to book a replacement as soon as possible. THAW staff are very happy to help with this.

We can also help identify if your current meter is RTS if you aren't sure and give advice on what replacement meters and tariffs are available.

If you would like to get in touch our phone number is 01856 878388 or you can email [email protected].

Address

12-14 Queen Street
Kirkwall
KW151JE

Opening Hours

Monday 9:30am - 4:30pm
Tuesday 9:30am - 4:30pm
Wednesday 9:30am - 4:30pm
Thursday 9:30am - 4:30pm
Friday 9:30am - 4:30pm

Telephone

+441856878388

Alerts

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