Citizens Advice Brighton and Hove

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Citizens Advice Brighton and Hove Local, Independent Advice Charity and part of the Citizens Advice Network.

The Citizens Advice service offers practical, up-to-date information and advice on a wide range of topics, including; debt, benefits, housing, legal, discrimination, employment, immigration, consumer and other problems. Our advice is available to everyone regardless of race, gender, sexuality, age, nationality, disability or religion. Please note that our opening times refer to when our free telephone advice line is open.

Back billing is when your energy supplier charges you for energy you’ve used in the past.❌ Your supplier usually can’t s...
26/09/2026

Back billing is when your energy supplier charges you for energy you’ve used in the past.

❌ Your supplier usually can’t send you a bill for energy you used more than 12 months ago.

We can help if your supplier tries to overcharge you. Brighton & Hove residents can contact our Energyworks service:

Come to our drop-in advice service: Thursdays, 1:30pm at our Tisbury Road Offices.

Email us at: [email protected]

Call our voicemail service on 0333 090 9150

Please note that we can only support people in the following postcodes: BN1, BN2 BN3, BN41

⏰ Do you work for more than 6 hours a day?You’re entitled to an uninterrupted rest break of at least 20 minutes - for ex...
25/09/2026

⏰ Do you work for more than 6 hours a day?

You’re entitled to an uninterrupted rest break of at least 20 minutes - for example a tea or lunch break.

Check your work rights on our website ⤵️
https://bit.ly/41WDaza

🚨 Noticing payments you don’t recognise in your bank statement?You should contact your bank or building society straight...
24/09/2026

🚨 Noticing payments you don’t recognise in your bank statement?

You should contact your bank or building society straight away to prevent fraud.

Find out more about banking security ⤵️
https://bit.ly/42MlKpS

📦 If you’ve ordered something, it’s the seller’s responsibility to make sure the item is delivered to you.We’ve explaine...
23/09/2026

📦 If you’ve ordered something, it’s the seller’s responsibility to make sure the item is delivered to you.

We’ve explained what steps you can take ⤵️
https://bit.ly/4lkuytX

Are you falling behind on your mortgage repayments?‼️Don’t wait for your lender to contact you - you should talk to them...
22/09/2026

Are you falling behind on your mortgage repayments?

‼️Don’t wait for your lender to contact you - you should talk to them as soon as possible.

Our advice can help ⤵️
https://bit.ly/4Ak7iUz

You have a right to take up to a year of maternity leave.➡️ You’re only entitled if you’re an employee, but it doesn’t m...
21/09/2026

You have a right to take up to a year of maternity leave.

➡️ You’re only entitled if you’re an employee, but it doesn’t matter how long you’ve worked for your employer.

Read our online advice ⤵️
https://bit.ly/4xxGmOJ

Please share so we can find a brilliant person! 4 days per week working from our Advice Hub at Hove Town Hall Salary: ÂŁ...
19/09/2026

Please share so we can find a brilliant person!
4 days per week working from our Advice Hub at Hove Town Hall
Salary: ÂŁ33,017 FTE (ÂŁ26,413.60 pro rata)

We’re looking for someone with strong organisational skills, experience of coordinating administrative processes and the ability to work across different teams. Experience in central support functions would be an advantage.

This is a varied role working across the whole organisation. You’ll coordinate processes across areas including HR administration, reception support, IT and equipment, premises and health and safety, payroll preparation and wider organisational support. An early priority will be helping us streamline our existing processes and make effective use of our new BrightHR and BrightSafe systems.

We’re looking for someone who is confident in taking ownership of their work, can organise and improve processes, manage competing priorities and work independently to make sure things get done. You don’t need to be an expert in HR, IT or health and safety – what’s important is that you are organised, comfortable learning and using systems, good at working with different people, and able to spot what needs doing and follow it through.

This is a great opportunity for someone who enjoys making things work well behind the scenes and wants to play an important role in supporting a busy local charity.
Our job pack is on our website at www.cabrightonhove.org/work-with-us/

You might be able to get extra money to help pay for essential costs like food, childcare and school costs.Make sure to ...
18/09/2026

You might be able to get extra money to help pay for essential costs like food, childcare and school costs.

Make sure to check what you’re entitled to.

Our online advice can help ⤵️
https://bit.ly/4flTLlA

Brighton & Hove residents can also use Smarter Uniforms, a community group who seek to reduce both costs and environmental waste by reusing uniform items you can see what they offer here https://smarteruniforms.org/

Have you been scammed? You might be able to get your money back if you paid by card or PayPal.đź’ł Your card provider can a...
17/09/2026

Have you been scammed? You might be able to get your money back if you paid by card or PayPal.

đź’ł Your card provider can ask the seller's bank to refund the money - this is known as the 'chargeback scheme'.

Find out more about this ⤵️
https://bit.ly/3YVTeQ4

You might feel you're working too many hours if you're having mental or physical health problems because of overwork.âś… Y...
16/09/2026

You might feel you're working too many hours if you're having mental or physical health problems because of overwork.

âś… Your employer can't make you work more than 48 hours a week on average.

Check your work rights ⤵️
https://bit.ly/44Eq1LA

Address

Tisbury Road Offices, Hove Town Hall, Tisbury Road
Hove
BN33BQ

Opening Hours

Monday 9:30am - 12:30pm
1:30pm - 3:30pm
Tuesday 9:30am - 12:30pm
5pm - 7:30pm
Wednesday 9:30am - 12:30pm
1:30pm - 3:30pm
Thursday 9:30am - 12:30pm
1:30pm - 3:30pm
Friday 9:30am - 12:30pm
1:30pm - 3:30pm

Telephone

+448082787815

Website

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