Crossroads Caring For Life

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Crossroads Caring For Life Crossroads Caring For Life can help. We are an award winning local charity accredited as the Top 5th Charity to work for in the UK.

Award-winning, tailored support for unpaid carers and those they care for in Hertfordshire and neighbouring Bedfordshire villages 💚

Homecare • Carers Breaks • Care Toolkit

www.crossroadscaring.org.uk To hear more about what vacancies we have on offer click the link below to our website:

https://www.crossroadscaring.org.uk/joinourteam/current-vacancies/

Most of us juggle busy lives, but if you also look after a relative or friend who is ill, frail or disabled, you probably find it extremely difficult to have a full life of your own. Offering services in homecare, respite and day services at our respite centre, we provide quality care which is a nurturing and rewarding experience for both our clients and staff. What makes Crossroads special is that we are both a homecare organisation and a charity offering quality services that nurture the wellbeing of our clients and staff. Great reasons to join our Charity, which was voted as a UK Top 5 Charity to work for:

You don’t need to have experience, you just need to have the passion to support our clients. Flexible hours to suit other things going on in your life
Varied and rewarding work connecting with a mixture of different people
Competitive pay and mileage - 45p per mile
Company phone provided by us
All Crossroads staff receive discounts at a selection of car garages in Hertfordshire
Accessible and friendly office team
Comprehensive paid induction
Regular clients and longer call times so you can really get to know each other. Career development opportunities with outstanding funded training and achievement of Nationally recognised qualifications
Paid for Disclosure & Barring Service (DBS) checks
Company sick pay scheme beyond SSP
Pension scheme
Referral bonus if you refer family or friends to work with us
As long as you have a driving licence and access to a vehicle, you don’t need experience, we’ll give you all the practical skills you’ll need if you have the passion and care for supporting clients living in their own homes. Our clients are of all ages and they’re all different. We support family and friends who are caring for a person living with a mental or physical health condition. You'll be enabling to clients to remain independent and stay living in their own homes, you'll be supporting them depending on what that means for them. Whatever you do, you’ll make a difference to their day. Here are some comments from both our staff and clients about their experience with Crossroads:

“Best thing I ever did, it’s not a job to me.” - Support Worker

“Meeting new people and bringing a smile to their face is what I love the most.” - Support Worker

"Crossroads extends the hand of support when life gets tough" - Client Survey 2021/22

"Family, Crossroads are family." - Client Survey 2021/22

We’ve been accredited by Best Companies as a 3 star organisation to work for with a grading of 'World Class'. We're looking for new team members to join our diverse Charity. You will be working 16 hours per week on a 2-week shift pattern, 7am – 3pm or 4pm – 10pm and double shifts on 1 day per alternate week with plenty of breaks on alternate weekends. A driving licence and access to a vehicle is essential. There’s a reason why we’ve been accredited with Best Companies as a 3 star, Top 5 UK Charity; the results from our 2021 staff survey:

· 98% of our colleagues love working for Crossroads Caring For Life

· 89% of our colleagues feel their manager cares about them as an individual

It’s important now more than ever that we look after each other, you’ll be joining a team who care for our clients by caring for our staff and our approach to wellbeing has led to staff reporting an increase in their wellbeing during the last year. Our clients are of all ages and they’re all different, you’ll be supporting them in their own homes to get the best out of each day, depending on what that means for them. It might be helping them get ready for the day and then going for a walk or out for a coffee and a chat with another. Hours of work:

We operate 7 days a week, 7am - 10pm so you can fit your hours around other things you have going on in your life. Your working hours might be early mornings from 7am / evenings until 10pm / weekend working or alternate weekends. Give us a call to discuss your preferences. Pay rates:

Homecare Calls – £12.25 for Mon-Fri 7am-6pm / £12.75 for Mon-Fri 6pm-10pm / £13.25 on weekends / £15.00 on bank holidays

Respite Calls – £9.50 for Mon-Fri 7am-6pm / £10.65 for Mon-Fri 6pm-10pm / £10.65 on weekends / £10.85 on bank holidays

– Homecare services are a minimum of 30 minutes, 7 days a week, 7am – 10pm

– Respite services are typically 3 hours long, Monday – Friday 9am – 5pm

Extra hours paid at relevant hourly rate. Work remotely

No
If you have any questions or would like to speak to us about this position please give Sam a call on: 07710092250

For the past three years, Support Worker Debbie has been visiting Crossroads client Mike, first at home with his wife an...
12/10/2026

For the past three years, Support Worker Debbie has been visiting Crossroads client Mike, first at home with his wife and now at his care home, following her sad passing last year.

Their time together is filled with the little things that make a big difference, from reading newspaper articles and planning what to watch on TV, to spending time in the garden and enjoying creative activities together.

Recently, Debbie and Mike made these beautiful tiled coasters, enjoying plenty of conversation and laughter along the way. 🎨

Debbie shared: "Mike's children wanted me to carry on visiting him at the care home he is in and they are very grateful. We quite often go in the garden where I read his book to him."

At Crossroads, we're proud to support people not just with practical tasks, but through meaningful companionship and continuity, helping them stay connected to the things and people that matter most.

If you or a loved one could benefit from personalised support and companionship, we'd love to hear from you. Find out more on our website https://crossroadscaring.org.uk or give our friendly team a call: 01462 455578

This summer, Support Worker Demi took on an incredible challenge, completing a skydive in support of Alzheimer's Society...
07/10/2026

This summer, Support Worker Demi took on an incredible challenge, completing a skydive in support of Alzheimer's Society and raising funds in honour of her Nan. 🪂

Having never done anything like it before, Demi stepped well outside her comfort zone to support a cause close to her heart and help raise awareness of dementia. We're immensely proud!

Her achievement feels especially meaningful because we're also proud to have recently become a Dementia Friends organisation.

Dementia affects so many of the people we support, their families and our wider community. By becoming a Dementia Friends organisation, we're strengthening our commitment to improving understanding of dementia and helping create a more supportive, inclusive community where people can continue to live well.

Demi's fundraising is a wonderful reminder that raising awareness starts with people who care, while becoming a Dementia Friends organisation reflects our commitment to turning that awareness into action every day.

A huge well done to Demi for her adventurous achievement. We're incredibly proud and grateful for your contributions to our clients' lives. 💜 🪂

Crossroads client Georgeann recently enjoyed playing bingo for the very first time with Support Worker Jane, and it turn...
05/10/2026

Crossroads client Georgeann recently enjoyed playing bingo for the very first time with Support Worker Jane, and it turned out to be a lucky one!

Not only did she have great fun taking part, but she also won some yummy prizes along the way. 😊🍫

It's moments like these that show how meaningful activities can bring joy, boost confidence and create special memories. We're overjoyed to celebrate Georgeann's bingo debut and winning streak! 🎉

From bingo and community groups to local events and days out, our team loves supporting clients to stay connected, active and involved in the things they enjoy. If you or a loved one could benefit from a little extra support to get out and about, we'd love to hear from you.

📞01462 455578
🌐https://crossroadscaring.org.uk

Choosing care for yourself or a loved one is a big decision, which is why independent assessments matter.We're delighted...
02/10/2026

Choosing care for yourself or a loved one is a big decision, which is why independent assessments matter.

We're delighted to share that a recent quality inspection rated our Homecare service as Good, with several areas achieving the highest rating of Excellent.

We were especially proud to receive an Excellent rating for Safeguarding, one of the core five assessment domains, demonstrating our commitment to providing safe, high-quality support that promotes independence, wellbeing and dignity.

Our dedicated Registered Manager, Jo, said: "I'm extremely proud of the Crossroads team for achieving a Good overall PAMMS rating and Outstanding in Safeguarding. This recognition reflects everyone's hard work, commitment and dedication to delivering safe, high-quality care every day."

For the families who trust us with their care and the professionals who refer people to our services, these results provide independent recognition of the high standards we strive to maintain.

PAMMS (Provider Assessment and Market Management Solution) is the local authority's quality assessment framework, designed to review the standard of care provided across services. Read more about our result here: https://crossroadscaring.org.uk/news/pamms-achieving-excellence-in-key-areas

We're a little late in sharing this wonderful news, but at the end of July, Crossroads clients Bob and Janet celebrated ...
01/10/2026

We're a little late in sharing this wonderful news, but at the end of July, Crossroads clients Bob and Janet celebrated their 70th wedding anniversary. Married in 1956, they've shared seven decades of love, family and adventures together.

Bob, 94, and Janet, who turns 90 in October, marked their platinum anniversary with their family, enjoying a special meal followed by ch*****ne in the sunshine.

One of the photos shows them opening a card from their Support Worker Debbie, who visits them twice a week. Debbie said:

"How wonderful for this lovely couple to celebrate, I feel so humble to visit them twice a week."

Congratulations, Bob and Janet, on this remarkable milestone! ❤️🥂

Hannah from Crossroads' Engagement Team had a great time talking to the Sainsbury's Veterans group about our free Helpin...
30/09/2026

Hannah from Crossroads' Engagement Team had a great time talking to the Sainsbury's Veterans group about our free Helping You Care service today!

We also got to hear thorough, informative talks from Hertfordshire Fire and Rescue Service and Hertfordshire Trading Standards. It was a brilliant Silver Street Meets hosted by Herts Police at Poplars Community Centre, thanks for having us!

Do you look after an adult who lives in North Herts or Stevenage? You may be eligible for at least 12 hours of entirely funded Carers Breaks under our Helping You Care scheme.

✅12+ hours of tailored care for your loved one at home or out in the community
✅Regular visits to fit around your schedule, giving you time to rest and recharge
✅Professional, caring Support Workers trained in person-centred care

Whether the individual you support has a learning disability, physical disability, long-term health condition or dementia, Crossroads may be able to support you free of charge.

Find out more here: https://crossroadscaring.org.uk/helping-you-care

Rest is part of caring. You don't have to manage alone.

As Alzheimer's Awareness Month comes to a close, we've been reflecting on the many people affected by dementia across ou...
29/09/2026

As Alzheimer's Awareness Month comes to a close, we've been reflecting on the many people affected by dementia across our communities.

Behind every diagnosis is a person, a family and often a carer whose life has been changed by the condition.

At Crossroads Caring for Life, we're privileged to support people living with dementia and those who care for them every day. Our dedicated Support Workers receive hands-on dementia awareness training, enabling them to provide dignified, person-centred support that recognises each individual's needs, preferences and experiences.

Alzheimer's Awareness Month might be coming to an end, but the need for awareness, compassion and support doesn't.

If you're supporting a loved one living with dementia and could benefit from some extra help, we're here for you. Whether you need a regular break from caring, a few hours of support each week or simply want to explore the options available, please get in touch to find out how Crossroads may be able to help.

01462 455578
https://crossroadscaring.org.uk

Thank you to all carers, families, volunteers and professionals who make a difference every day. 💜

The little things can make a big difference.A trip to the supermarket. A gentle walk in the fresh air. Practical help wi...
24/09/2026

The little things can make a big difference.

A trip to the supermarket. A gentle walk in the fresh air. Practical help with meal prep and medication or simply a friendly conversation.

As a Support Worker at Crossroads Caring for Life, you'll help older and disabled adults continue living independently at home while building meaningful relationships in your local community.

Whether you're experienced in care or looking for a rewarding new career, we'll provide the training and support you need to thrive.

As a not-for-profit charity and a Top 5 Charity to Work For, we're proud to do things differently. If you're looking for work with purpose, flexibility and real impact in your local community, we'd love to hear from you.

📍 Multiple opportunities available
🚗 Own vehicle required
📲 Apply today: https://crossroadscaring.org.uk/join

Are you an experienced care professional looking for a rewarding and varied role? We're looking for two compassionate an...
23/09/2026

Are you an experienced care professional looking for a rewarding and varied role? We're looking for two compassionate and proactive Triage Support Workers to help deliver high-quality, person-centred care to older and disabled adults across Hertfordshire.

What you’ll be doing...
- Direct care visits of 30+ mins at clients’ homes across Herts
- Care package assessments
- Quality assurance, monitoring and operational support
- Team mentoring

Vacancy 1 – Mornings
- 4 weekdays: 7:00am - 2:00pm (with a 30-minute unpaid break)
- Every weekend: either Saturday or Sunday, 7:00am - 2:00pm and 4:00pm - 10:00pm

Vacancy 2 – Evenings
- 4 weekdays: 4:00pm - 10:00pm (with a 30-minute unpaid break)
- Every weekend: either Saturday or Sunday, 7:00am - 2:00pm and 4:00pm - 10:00pm

This role is mainly field-based with some office-based work at our Hitchin site and work-from-home admin days. 38 hours per week, including some out-of-hours work, weekend working and participation in the on-call rota.

A bit about you...
- Must hold UK drivers license and own a car
- Minimum of 2 years' experience working within a health and social care environment
- Good IT skills, including the use of care management systems, Microsoft Office and mobile technology
- Strong communicator with interpersonal skills
- Willingness to travel throughout Hertfordshire

Could this be you? We can't wait to hear from you! Apply today: https://crossroadscaring.org.uk/join

✅ Development opportunities
✅ Casual dresscode
✅ 45p per mile mileage
✅ Blue Light Card discounts
✅ Refer-a-friend bonus scheme
✅ Top 5 Charity to Work For 2025

There's only a few days to go until Carers in Hertfordshire's Carers Information Event! 🎊We'll be there on Tuesday 7th J...
03/07/2026

There's only a few days to go until Carers in Hertfordshire's Carers Information Event! 🎊

We'll be there on Tuesday 7th July at the Gordon Craig Theatre to gather up all the free local knowledge and guidance. Join us! We hope to see you there.

Book your place today:
Call 01992 58 69 69
Email [email protected]

There is 1 week to go until our Carers Information Event! 🎊

Join us on Tuesday 7th July for a free drop-in Information Event in Stevenage, Hertfordshire, bringing together organisations offering advice, health support, financial guidance, and more.
Get advice or information relevant to your caring situation and meet other carers.

The event takes place at the Gordon Craig Theatre, Stevenage, 10am to 2pm.

Book your place today and take the opportunity to discover the support that's available for you. We look forward to welcoming you!

To book:
Call 01992 58 69 69
Email [email protected] or
or book your place via the link in the comments!

Address

Suite 20, Intech House, Wilbury Way
Hitchin
SG40TW

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441462455578

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