Dacorum Citizens Advice

22/10/2026

Scam Alert – Stay Safe!

Please take a moment to read and share this important scam warning from Dacorum Dacorum Borough Council.

Scammers are always looking for ways to take advantage of people, so it’s important to stay alert, question unexpected messages or requests, and never share personal or financial information unless you’re sure it’s genuine.

If you’re worried you may have been targeted by a scam and live or work in Dacorum, Dacorum Citizens Advice can provide free, confidential advice and guidance.

⚠️Council Tax refund scam alert

We’re aware of scam emails claiming residents have a Council Tax credit on their account, asking them to click a link to arrange a refund and provide their bank details.

These emails are not from Dacorum Borough Council. Please do not click any links or provide personal or banking information.

If you’re in any doubt about whether a message is genuine, contact us on 01442 228000, or online here:https://orlo.uk/OpYhN

11/10/2026

Did something go wrong on your holiday?

You could be entitled to compensation from the company you booked with.

Learn what your rights are and how to make a claim ⤵️
https://bit.ly/4dVe4FL

10/10/2026

Some NHS services are free, but you may have to pay for others.

If you’re on a low income, you could get help with healthcare costs. You can also get advice on treatments from the NHS or independent support organisations.

Read more about options that may be available to you here ⤵️
https://bit.ly/4AE3Zrs

09/10/2026

Food banks are community organisations that support people who are struggling to afford food.

Check how to get a referral, what support is available and how to access extra cost-of-living help ⤵️
https://bit.ly/4dcdJxO

08/10/2026

A budget planner helps you track your income and spending, making it easier to see where you can save.

Find out how to work out your budget here ⤵️
https://bit.ly/45GEZmj

08/10/2026

🎉 Celebrating 23 years of service! 🎉

This month, we’re celebrating an incredible milestone for Angela our CEO, who has dedicated 23 years to Citizens Advice and supporting people across Dacorum. 💙

Over more than two decades, she has seen huge changes in the issues facing our community — from changing benefit systems and housing challenges to the rising cost of living — while continuing to champion the importance of free, independent and confidential advice.

Her commitment, knowledge and passion have helped shape the service we provide today and, most importantly, have made a real difference to countless people in our community.

23 years is an amazing achievement — congratulations and thank you for everything you do!

06/10/2026

If you or someone you know has experienced domestic violence or abuse, there are many organisations that can help.

Find out more about what kind of support is available ⤵️
https://bit.ly/4z4BBgy

27/09/2026

Do you work for more than 6 hours a day?

You’re entitled to an uninterrupted rest break of at least 20 minutes - for example a tea or lunch break.

Check your work rights on our website ⤵️
https://bit.ly/41WDaza

25/09/2026

🚨 Noticing payments you don’t recognise in your bank statement?

You should contact your bank or building society straight away to prevent fraud.

Find out more about banking security ⤵️
https://bit.ly/42MlKpS

24/09/2026

If you’ve ordered something, it’s the seller’s responsibility to make sure the item is delivered to you.

We’ve explained what steps you can take ⤵️
https://bit.ly/4lkuytX