South Lanarkshire Tenants Development Support Project

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South Lanarkshire Tenants Development Support Project Supporting tenants throughout South Lanarkshire to influence housing services, standards, and policies.

The South Lanarkshire Tenants Development Support project is a partnership between local tenant groups/federations/movements, South Lanarkshire Council, and the Tenants Information Service (TIS). Funded by the Council, the Project was established in 2002 and strives to ensure that tenants are at the heart of landlord consultation and participation approaches. Our aim is simple, we want to maintain a meaningful role in shaping the housing services that tenants throughout South Lanarkshire recieve. We support a variety of tenant groups throughout the local community, providing invaluable feedback, and work tirelessly to deliver the best possible standards.

๐Ÿ  Interested in how local housing and council services are performing?South Lanarkshire Council's Annual Performance Spo...
29/09/2026

๐Ÿ  Interested in how local housing and council services are performing?

South Lanarkshire Council's Annual Performance Spotlights provide a clear overview of achievements, challenges, and service improvements.

๐Ÿ“– Read more here:
Annual Performance Spotlights:

How we are performing on the objectives in Connect, the council plan for the next five years

23/09/2026

Local groups can now register, get approved, and submit up to three requests for support. Whether it's something you've asked for before or a new idea, this is a great opportunity to connect with suppliers who can help.

Most support requests are typically between ยฃ250 and ยฃ1,000, so keep your request realistic and clearly explain how it will benefit your group and community.

Find out more and register today: https://orlo.uk/qCwgy

๐ŸŽ‰ Customer Voices Conference 2026! ๐ŸŽ‰Yesterday, tenants and housing staff came together to celebrate the second annual Cu...
16/09/2026

๐ŸŽ‰ Customer Voices Conference 2026! ๐ŸŽ‰

Yesterday, tenants and housing staff came together to celebrate the second annual Customer Voices Conference.

It was a fantastic day, shaped and supported by members of the Tenant Participation and Coordination Group. A huge thank you to Thomas, Margaret and Sheena who spoke through out the day at the Conference!

The event highlighted the value of working together, sharing experiences, and ensuring that customer voices remain at the heart of housing services.

It's especially fitting to reflect on such a positive day as we mark Scottish Housing Day today. Thank you to everyone who contributed and helped make the conference such a success! ๐Ÿ 

10/09/2026

Have your say!

Public access defibrillators can save lives in an emergency. We're consulting on a policy that would support the installation of public access defibrillators on council-owned buildings across our communities.

Read the draft policy and share your views: https://orlo.uk/QqveU

Less than one week to go! ๐ŸŽ‰SLTDSP will be there with a stall and will be supporting tenants to deliver an exciting panel...
09/09/2026

Less than one week to go! ๐ŸŽ‰

SLTDSP will be there with a stall and will be supporting tenants to deliver an exciting panel session, sharing their experiences and insights. Come along and say hello!

Customer Voices 2026 โ€“ have your say!

Are you a South Lanarkshire Council tenant, future tenant, or user of our Housing Services? Join us for Customer Voices 2026 โ€“ a lively and friendly event where you can share your views to help shape the future of housing in South Lanarkshire. This is a fantastic opportunity for you to get involved and have a say on housing matters, including healthy homes, the future of digital housing services, and rent setting.

๐Ÿ“… Tuesday 15 September 2026
โฐ 10am โ€“ 2.15pm
๐Ÿ“ Banqueting Hall, Almada Street, Hamilton

Free entry, lunch, travel costs covered, and a chance to win a ยฃ50 voucher!

Spaces are limited, so book your place today: https://orlo.uk/CustomerVoices_x6XX0

10 Years of Scrutiny!Last week, the South Lanarkshire Tenants Development Support Project delivered the annual "Scrutiny...
09/09/2026

10 Years of Scrutiny!

Last week, the South Lanarkshire Tenants Development Support Project delivered the annual "Scrutiny: Taking Stock" session, where tenants and staff came together to discuss the scrutiny process and explore how we can continue driving positive change across South Lanarkshire.

This year marks 10 years of scrutiny, and the session was a wonderful way to celebrate this significant milestone. It provided an opportunity to reflect on achievements to date while looking ahead to future improvements and opportunities for tenant involvement.

If you're interested in getting involved, please contact Hannah Beaton, Tenant Participation and Engagement Officer, on 07966 378273 or by email at [email protected]

๐Ÿ™Œ The Customer Scrutiny Group has been working with Housing Services since 2016 to help improve services for tenants.๐Ÿ™Œ R...
30/07/2026

๐Ÿ™Œ The Customer Scrutiny Group has been working with Housing Services since 2016 to help improve services for tenants.

๐Ÿ™Œ Reaching 10 years of scrutiny is a fantastic achievement and a real landmark for everyone involved!

๐Ÿ™Œ The groupโ€™s most recent scrutiny exercise, focusing on the Role of the Housing Officer, will be presented to the Resource Management Team later this year.

Would you like to get involved and help shape housing services?

Please contact Tenant Participation and Engagement Officer Hannah Beaton on 07966 378273 or email [email protected].

South Lanarkshire View News - Helping to Improve Housing Services - The Customer Scrutiny Group (CSG) is made up of tenants and customers who work in partnership with the council to review and improve housing services.

๐Ÿ“ข Have your say on the future of tenant participation in ScotlandTIS is inviting tenants to take part in our State of Pl...
08/07/2026

๐Ÿ“ข Have your say on the future of tenant participation in Scotland
TIS is inviting tenants to take part in our State of Play research, a major national project exploring the current state of tenant participation in Scotland.

These workshops are an opportunity to:
- share your experiences and perspectives
-discuss what's working well and where challenges exist
-meet and learn from other tenants

We're keen to hear from tenants at our in-person workshops:
Glasgow- Wednesday 22 July, 2pm-4pm
Edinburgh- Wednesday 29 July, 2pm-4pm
Aberdeen- Monday 3 August, 2pm-4pm

We're especially looking to increase attendance at the Aberdeen workshop, so please help us spread the word to tenants in the area.
Can't make it in person? Join our online tenant workshop on Tuesday 14 July, 6.30pm-8pm.

To help remove barriers to participation, reasonable travel expenses will be covered for tenants attending the in-person workshops.
๐Ÿ‘‰ Find out more and register here: https://tis.org.uk/state-of-play-research/ or contact [email protected] or 0141 248 1242

๐Ÿ“ข Have your say on the future of tenant participation in Scotland

TIS is inviting tenants to take part in our State of Play research, a major national project exploring the current state of tenant participation in Scotland.

These workshops are an opportunity to:

- share your experiences and perspectives

-discuss what's working well and where challenges exist

-meet and learn from other tenants

We're keen to hear from tenants at our in-person workshops:

Glasgow- Wednesday 22 July, 2pm-4pm

Edinburgh- Wednesday 29 July, 2pm-4pm

Aberdeen- Monday 3 August, 2pm-4pm

We're especially looking to increase attendance at the Aberdeen workshop, so please help us spread the word to tenants in the area.

Can't make it in person? Join our online tenant workshop on Tuesday 14 July, 6.30pm-8pm.

To help remove barriers to participation, reasonable travel expenses will be covered for tenants attending the in-person workshops.

๐Ÿ‘‰ Find out more and register here: https://tis.org.uk/state-of-play-research/ or contact [email protected] or 0141 248 1242

๐ŸกHave your say on the Allocations Policy Review Consultation!๐ŸกSouth Lanarkshire Council are reviewing how council homes ...
29/06/2026

๐ŸกHave your say on the Allocations Policy Review Consultation!๐Ÿก

South Lanarkshire Council are reviewing how council homes and Gypsy/Traveller site pitches are allocated- and we want to hear from you!

Have your say and help shape the future of housing services:
๐Ÿ  Housing Allocation Policy
https://www.southlanarkshire.gov.uk/.../housing...
๐Ÿ  Pitch Allocation Policy (Gypsy/Traveller sites)

Weโ€™re reviewing how council homes and pitches for Gypsy/Traveller sites are allocated in South Lanarkshire, and we want to hear from you.

Our Housing Allocation Policy explains how we decide who is offered a vacant council home. A draft policy is now open for consultation, and your views will help shape the final policy: https://orlo.uk/HousingAllocation_pEXUg

We are also asking for feedback on our Pitch Allocation Policy for Gypsy/Traveller sites, which sets out how we decide who is offered a vacant pitch at our sites:
https://orlo.uk/PitchAllocation_tVy3S

29/06/2026

Local groups can now register, get approved, and submit up to three requests for support. Whether it's something you've asked for before or a new idea, this is a great opportunity to connect with suppliers who can help.

Most support requests are typically between ยฃ250 and ยฃ1,000, so keep your request realistic and clearly explain how it will benefit your group and community.

Find out more and register today: https://orlo.uk/sqOzY

Address

Hamilton

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+447966378273

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