Clarion Housing

Clarion Housing Clarion provides homes for those who need them most. We're one of the largest providers of social housing. Our house rules are clear.

Clarion Housing Group formed in 2016, following the merger between two of the country’s largest housing associations, Affinity Sutton and Circle Housing Group. With over 125,000 homes we will use our strength and scale to create opportunities that change peoples’ lives. We are also one of the biggest housebuilders in the country, and are set to build 50,000 high quality homes of all tenures during the next ten years, as we remain committed to helping to tackle the housing shortage. Two thirds of these will be affordable homes, as we continue to help those in housing need. In addition to new homes, we transform existing communities through sustained regeneration, help people to access employment and training opportunities and give young people a better start in life. House Rules

We welcome feedback from Clarion residents through this page. It helps us to address issues as they arise and continue to improve the service we provide to our 350,000 residents. We know the vast majority of people will engage with us politely, raise genuine issues and treat others with respect on this page. However, if we see a post that is offensive or contradicts the guidelines set out below, we reserve the right to delete or hide the posts. Please don’t post anything that contains:
• abusive, offensive or aggressive language
• personal attacks on members of staff or residents
• hateful or discriminatory comments
• staff members’ personal data including phone numbers
• defamation or libel
• irrelevant or off-topic comments
• spam or repetitive communications
• comments imitating official Clarion accounts or members of staff
• violations of copyright or intellectual property rights
• graphic or disturbing comments, photos, videos and other media
• advertisement of your business, or others
• attacks on specific groups or any comments meant to harass, threaten or abuse an individual or group

If unacceptable behaviour persists, we may ban or block you from posting on our social media channels. Please also remember that Facebook is a public forum – please don’t share any personal information in public. We’ll only ever ask for personal details to be sent via a secure channel. To find the quickest way to contact us about different issues, report repairs or submit complaints or feedback visit https://www.myclarionhousing.com/about-us/contact_us/

For more information on Facebook’s Community Standards visit https://www.facebook.com/communitystandards

05/10/2026

There are plenty of little things we ignore, but your smoke alarm should never be one of them🚨

It’s smoke alarm purchasing month, so a good reminder to test your alarm is working. You should test your smoke alarm at least once a month by pressing the test button for 3–5 seconds.

If your alarm doesn’t sound, the battery may need changing. If it’s still not working or you don’t have one, please get in touch with us so we can help.

You should also gently vacuum over your smoke alarm every three months to help prevent a build-up of dust and cobwebs, which can cause false alarms.

Find out more about getting along with your smoke alarm on our website: https://bit.ly/4dSfPoT

02/10/2026

Thinking about an apprenticeship or taking the next step in your career? 🚀

After being made redundant, Clarion resident Shakeel joined a Clarion Futures business administration apprenticeship, giving him the opportunity to develop new skills, build his confidence and gain valuable experience.

Six years later, he’s now an Employment Support Officer, using what he’s learned to help other residents find work and achieve their goals.

Take your next step into work with Clarion Futures. Whether you’re job hunting, thinking about a new career or just want to build your confidence, we’re here to support you every step of the way.

We also work closely with employers, training providers and partners UK-wide to open real opportunities for Clarion residents.

Where could an apprenticeship take you? Visit our website: https://bit.ly/4h2zX7N

We’ve opened the doors to our new Green Community Home in Bromley! 🌱 Imagined and shaped by residents, this new space br...
01/10/2026

We’ve opened the doors to our new Green Community Home in Bromley! 🌱

Imagined and shaped by residents, this new space brings sustainable living to life, giving local residents the chance to see energy-saving technology in action and learn more about making their homes warmer and more energy efficient.

Alongside this, it’s a welcoming space where they can access free support, meet neighbours and get involved locally.

If you’re a Clarion resident in South London or Kent, head to our website for more information and to book your visit or a session: https://bit.ly/4rZ0g49

Clarion's new Green Community Home in Bromley, offers residents greener living and a programme of free support services.

29/09/2026

Fancy trying boxing while giving your wellbeing a boost?🥊

Clarion residents in Leeds can join our free two-day programme with Populi, combining boxing sessions with mental health coaching and personal development activities.

Across the two sessions, you’ll have the chance to get active, build your confidence and learn practical ways to support your mental wellbeing, such as coping and emotional regulation strategies and tips for developing positive thinking patterns.

And you’ll get a free pair of boxing gloves to keep!

Ready to give it a go? Register your interest: https://www.eventbrite.co.uk/e/free-boxing-gloves-mental-health-coaching-with-populi-clarion-residents-tickets-2000018938484?aff=oddtdtcreator

Are you a resident in Salford or Bolton and want to feel more confident speaking English? 💬 Our Conversation Clubs are f...
24/09/2026

Are you a resident in Salford or Bolton and want to feel more confident speaking English? 💬

Our Conversation Clubs are friendly and supportive spaces where you can practise everyday English, meet others and learn together.

Running for eight weeks, the sessions are a chance to develop your conversation skills, try something new and take positive steps towards what you want to achieve.

📍 Salford: Every Monday, starting 28 September, 11am–1pm.

Register your interest: https://bit.ly/4ydlsph

📍 Bolton: Every Wednesday, starting 30 September, 11am–1pm.

Register your interest: https://bit.ly/4rqoPqj

Residents in Haywards Heath recently came together at The Bentswood @ 34 to find out more about the different ways they ...
23/09/2026

Residents in Haywards Heath recently came together at The Bentswood @ 34 to find out more about the different ways they can get involved and help shape our services 👋

Over refreshments and pastries from the neighbouring café, as well as a homemade cake kindly brought along by one resident, everyone had the chance to chat, ask questions and hear from others who are already involved with Clarion.

They shared their experiences of opportunities including Clarion Voice, our Community Inspector programme and the Resident Procurement Group, giving others an insight into what getting involved can look like.

There are lots of ways to have your say. Whether you have feedback to share, want to join a group or would like to play a part in improving our services, we’d love to hear from you.

Find out more about getting involved: https://bit.ly/3QvBV7v

📢 The survey from Stop Social Housing Stigma closes this week! There's still time to have your say and help shape future...
21/09/2026

📢 The survey from Stop Social Housing Stigma closes this week!

There's still time to have your say and help shape future conversations about how homes and communities are described across the housing sector.

If you haven't completed the survey yet, now is your chance. It takes around 10 minutes to complete and is anonymous and confidential.

Take the survey by Friday, 25 September: https://bit.ly/4xZ5AXC

A new survey from Stop Social Housing Stigma is inviting residents to share their thoughts on some of the language used across the wider social housing sector.

18/09/2026

When it comes to gas safety, take no chances ⚠️

There are things you can do to help stay gas safe at home. Watch our video for practical advice on what to look out for.

Every year, there are accidental deaths from carbon monoxide poisoning, so it’s vital we’re able to complete your annual gas safety check. Keep a look out for your appointment letter. You must confirm your appointment date and provide access on the day.

Gas safety check-ups save lives and help keep you, your home and your neighbours safe.

Find more gas safety advice by going to our website: https://bit.ly/3EFZAII

16/09/2026

It’s National Inclusion Week 🤝

This year’s theme, “Build Trust. Navigate Change.”, is a reminder of the importance of creating an inclusive environment where people feel supported as they navigate change and take their next steps.

After spending time away from work due to ill health, Jo found support through Clarion Futures’ Wellbeing Circle. She’s now volunteering, developing her skills and completing a coaching qualification as she moves closer to returning to work.

The Wellbeing Circle was a collaborative programme delivered by Jobs Plus, Active Inclusion and our core Jobs and Training London Team, supporting residents like Jo to build their confidence and take positive steps forward.

Take your next step with Clarion Futures. We understand that some people face bigger barriers when moving towards work or training. Whether you’re job hunting, thinking about a new career or just want to build your confidence, we’re here to support you every step of the way.

We also work closely with employers, training providers and partners UK-wide to open real opportunities for Clarion residents.

Where could your next opportunity take you? Visit our website: https://bit.ly/4h2zX7N

It’s Gas Safety Week 🔥🏠 This year’s theme is ‘Take No Chances’, encouraging everyone to follow gas safety advice and kno...
15/09/2026

It’s Gas Safety Week 🔥🏠

This year’s theme is ‘Take No Chances’, encouraging everyone to follow gas safety advice and know the signs to help keep your home safe.

Every year, there are accidental deaths from carbon monoxide poisoning, which is why regular gas safety checks are so important.

Your gas safety check is required once a year, we will write to you when it’s due.

Please look out for your appointment letter, you must confirm your appointment date and provide access on the day.

Find more gas safety advice by going to our website: https://bit.ly/3EFZAII

Address

Greater London

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 10am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+443005008000

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