Severn Wye Energy Agency

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Severn Wye Energy Agency Severn Wye is a climate-action charity supporting individuals, businesses and communities across Wales and the English border counties.

We're changing the way people use energy – tackling the challenge of fuel poverty to meet the urgent need for warm healthy homes now, and acting on climate change by creating a low-carbon future that’s driven by clean energy. We work through the energy system to secure the basic human needs of warmth, good health, and a safe home now, and promote energy efficiency and low-carbon energy for the future.

19/10/2026

❄️ Worried about staying warm at home? You’re not alone.

With energy prices still a concern for many households, it’s understandable to worry about keeping warm.

Here are a few simple, low-cost ways to stay warm:
🧦 Wear extra layers, and don’t forget warm socks or slippers
🛋️ Use blankets or a hot water bottle
☕ Enjoy warm food and drinks to help keep your body temperature up
🪟 Close curtains at dusk to keep the heat in

If you’re struggling to afford heating, or just feeling worried about your energy costs, support is available. Our advisers offer free, confidential help.

📞 Call our free adviceline: 0800 500 3076
✉️ [email protected]

You don’t have to face this alone. 💙

☁️ "Solar panels don't work in winter."We hear this a lot, and it’s a myth.Solar panels run on daylight, not direct suns...
18/10/2026

☁️ "Solar panels don't work in winter."
We hear this a lot, and it’s a myth.

Solar panels run on daylight, not direct sunshine. So even on a grey, overcast day, your panels are still generating electricity.

A simple way to think about it: if it’s light enough to see outside, your panels are working.

Output is lower in winter because of shorter days and weaker light, but solar still generates energy all year round, not just during summer heatwaves.

Don’t let the weather be the reason you miss out on:
💰 Lower energy bills
🌍 A smaller carbon footprint
🏡 A more energy-efficient home

Want to know if solar could work for your home? We offer impartial advice, with no sales pitch, just honest guidance.

👉 Find out more: severnwye.org.uk/my-home
📞 Or call our adviceline: 0800 500 3076

⚡ Thinking about a prepayment meter? Here’s what to weigh up first.Prepayment (or pay as you go) works well for some hou...
16/10/2026

⚡ Thinking about a prepayment meter? Here’s what to weigh up first.

Prepayment (or pay as you go) works well for some households, but it isn’t right for everyone. Before you switch, it’s worth knowing the pros and cons 👇

✅ The upsides
- It can help you budget
- You choose how much to top up, and when
- It’s easy to keep an eye on your credit and how much energy you’re using
- If you’re on a standard variable tariff, the unit rate is currently a little cheaper than paying by Direct Debit

⚠️ Things to watch out for
- If your credit runs out, your supply can go off
- The daily standing charge keeps building up even when you’re not using gas or electricity, so a meter left without credit over summer can leave you with a debt to pay back when you next top up
- Costs aren’t spread across the year, so winter bills can feel much higher

🚫 When prepayment may not be suitable
If running out of credit would put your health at risk, or a disability or health condition makes it hard to reach or top up the meter, prepayment might not be safe for you. Suppliers must follow strict Ofgem rules before fitting one without your agreement.

💡 Run out of credit at night or at the weekend? Ask your supplier about emergency credit or “friendly credit” hours, but remember it has to be paid back when you next top up.

Not sure what’s best for your home, or already on a prepayment meter and finding it tough? Our friendly advisers can talk you through your options, and our advice is free.

👇 Find out how we can help: severnwye.org.uk/advice-support
📞 Or call us free on 0800 500 3076

🏡 Want a warmer home but not sure how to pay for improvements?You could be eligible for grant funding towards insulation...
16/10/2026

🏡 Want a warmer home but not sure how to pay for improvements?

You could be eligible for grant funding towards insulation, heating upgrades and other energy-saving measures, and we’re here to help you apply.

Grant applications can be confusing, so our friendly advisers will check what you could qualify for, talk you through your options, and support you every step of the way.* 💬

Whether you own your home or rent, it’s worth getting in touch. A quick chat could make a big difference to your comfort and your energy bills. ⚡

📞 Call our free adviceline: 0800 500 3076
🔗 severnwye.org.uk/advice-support

Know someone who could benefit? Please share this post! 💚

*Subject to eligibility and, for renters, landlord permission.

🪟 Why ventilation mattersGood ventilation helps remove excess moisture from the air, keeping your home healthier and hel...
15/10/2026

🪟 Why ventilation matters

Good ventilation helps remove excess moisture from the air, keeping your home healthier and helping to prevent mould.

✅ Simple tips to reduce condensation and mould
• Open windows for 10–15 minutes each day, even in winter
• Use extractor fans in kitchens and bathrooms
• Keep trickle vents on windows open
• Dry clothes outside where possible, or use a heated airer
• Keep doors closed when cooking or showering to stop moisture spreading
• Maintain a steady, low background heat during colder months
• Wipe away condensation from windows and sills as soon as you see it

If damp or mould is an ongoing issue in your home, you don’t have to deal with it alone. Our advisers can help with free, practical support.

📞 Call our FREE adviceline: 0800 500 3076
✉️ [email protected]
🔗 severnwye.org.uk/advice-support

💙 Looking for a job where every day has real purpose?We're hiring a Community-based Energy Adviser to work in the Glouce...
15/10/2026

💙 Looking for a job where every day has real purpose?

We're hiring a Community-based Energy Adviser to work in the Gloucester area, and you don't need any experience in energy to apply.

You'll be out in the community, visiting households, helping people get on top of their bills, and connecting them to support they might not know they're entitled to. Full training is given, so what matters most is that you're a good listener, a confident communicator, and someone who genuinely wants to help. 🏡

It's flexible and part-time, the kind of role that fits around life, while still meaning something at the end of every day.

We'd love to hear from you if you've worked in: ✅ A caring, community, or frontline role ✅ Health, housing, or social care ✅ Any job where people and relationships came first

👉 Apply here: https://severnwye.org.uk/job-listing/community-based-energy-adviser-gloucester/

Know someone who'd be great at this? Tag them below 👇

💙 Been told you don't qualify for support with your energy bills or heating?Please don't give up. There may still be opt...
13/10/2026

💙 Been told you don't qualify for support with your energy bills or heating?
Please don't give up. There may still be options.

Recently, we helped someone who was in a really difficult position. Her boiler had broken down, she had no heating, and damp and mould were starting to set in.

Although she wasn’t eligible for grant funding, we were able to help her with:
✅ Practical advice on managing condensation and mould
✅ An affordable boiler replacement option
✅ Connections to other organisations who could offer wider support

She told us she was grateful we took the time to understand her situation, and that she felt reassured knowing help was still out there. 💙

If you or someone you know is struggling with heating, energy costs, or damp and mould at home, please get in touch. Our advice is completely free.

Contact our FREE adviceline today:
📞0800 500 3076
✉️[email protected]

🏠 Struggling with damp and mould at home?Come and see us at this free event! We’ll be sharing simple, practical tips to ...
12/10/2026

🏠 Struggling with damp and mould at home?

Come and see us at this free event! We’ll be sharing simple, practical tips to help you prevent damp and mould, so you can enjoy a healthier, more comfortable home.

🎁 Plus, there’ll be free giveaways and the chance to win moisture absorber blocks!

📅 Wednesday 28 October
🕛 11am-1pm
📍 Springbank Community Group, Ron Smith Pavilion, Springbank Way, Cheltenham GL51 0LH

No booking needed, just drop in.

Cheltenham Borough Council housing services
Bromford

Address

3rd Floor, Pillar & Lucy, Merchants Road
Gloucester
GL25RG

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+44 1452 835060

Website

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