12/05/2026
TV Licensing scam
Once again, we are hearing that people are receiving scam emails that use the official TV Licensing name and branding.
Common scam messages say your licence is about to expire or that a recent direct debit has failed and your TV Licence cannot be automatically renewed. You are asked to click on a link to log into your account and update your details.
Links in these messages lead to a malicious website with TV Licensing branding which asks for your account details, payment information and personal details such as date of birth, address and phone number. The email often says that, if you do not do this, your TV Licence will be cancelled, and your details will be passed to a debt collection agency.
If you receive an email you think could be a scam, TV Licensing has a webpage - www.tvlicensing.co.uk/faqs/FAQ288 - full of ways to help you recognise genuine communications from them, covering:
• Checking the sender;
• Use of postcodes;
• Using your name;
• Checking spelling and grammar; and
• Checking links.
Also, remember that TV Licensing will only email customers about payments if they have missed one and will not ask you to provide card details until you have signed in on their official website: www.tvlicensing.co.uk You should also sign in to your account on their website to check whether any action is required.
The official TV Licensing website contains a wealth of information about the TV licence, who needs to pay it and how to pay.