Glasgow West Housing Association

29/09/2026

Our Annual Report on the Scottish Social Housing Charter 2025/26 is now available

The report provides an overview of our performance during 2025/26, including how we performed against the Scottish Social Housing Charter and how our results compare with other social landlords across Scotland.

The report will also be sent directly to tenants using their preferred contact method, ensuring everyone has the opportunity to view our performance and provide feedback.

The report covers key areas such as:

• Homes and neighbourhoods
• Repairs and maintenance
• Customer service and engagement
• Rents and value for money
• Tenant satisfaction

Read the full report here: 🔗

24/09/2026

Our office will close at 4pm on Thursday, 24 September, and will reopen on Tuesday, 29 September, from 09:00am until 11.30am. Normal hours resume on Wednesday 30 September.
In the event of a gas boiler breakdown, please contact City Building on 0800 595 595.
To report a repair, please contact Bell Group Ltd directly on 0141 336 7111.
For all other repairs or housing enquiries, please email [email protected] or leave a voicemail on 0141 331 6650. We will respond as soon as possible once the office reopens.
Thank you for your understanding.

21/09/2026

You said, we did!

At our recent Community Benefit event, you shared your ideas and feedback. We've listened and taken action.

Take a look at our latest You Said, We Did update to see what's changed: 📖

At our Annual Tenant’s Conference in January 2024, tenants told us they wanted more informal opportunities to speak directly with senior staff, closer to home and focused on the issues that matter most in their own communities.

14/09/2026

👇

We run a welcoming, inclusive programme of activities, services and support including wellbeing, food projects, sports & physical activity, holiday clubs, adult learning, social groups, cinema, and many community events.

14/09/2026

Gas Safety Awareness Week | 14 to 20 September 2026

At Glasgow West, your safety is our priority. As part of Gas Safety Awareness Week, we're sharing some simple but important tips to help keep you and your household safe.

Get your gas appliances serviced every year
Please help us stay compliant by ensuring access is provided for annual gas safety checks.

Test your carbon monoxide (CO) alarm regularly and report any faults to us.

Know the symptoms of carbon monoxide poisoning
• Headaches
• Dizziness
• Nausea
• Collapse or loss of consciousness

If you experience any of these symptoms, seek medical advice immediately.

Know the signs of a gas leak
• Appliances cutting out
• A strong sulphur or "rotten egg" smell
• Hissing sounds near gas pipes

🚨 If you suspect a gas leak, call SGN immediately on 0800 111 999. Do not smoke or operate electrical switches, as this could create a spark.

Please do not tamper with your gas meter for any reason. If you're struggling with energy costs or payments, our Welfare Rights Team may be able to help with advice and support.

If you have any questions or concerns, please get in touch.

14/09/2026

Important Update for GWHA Tenants

From 1 October 2026, James Frew will be carrying out all gas servicing and central heating repairs on behalf of Glasgow West Housing Association.

If you need to report a gas or central heating repair, please contact James Frew directly on 0141 473 5158 or use the live chat service on their website:

James Frew provides integrated building services to a range of domestic and commercial clients across Scotland. Discover more today!

09/09/2026

♻️ Have Your Say on Recycling in Glasgow ♻️

Glasgow City Council is inviting residents to take part in a short survey about household recycling and how contamination in recycling bins is managed.

The survey takes around 5 minutes to complete and your feedback will help shape future recycling services across the city.

👉 Complete the survey here:

Create and distribute surveys with our user-friendly yet advanced online survey tool, then analyse results graphically. UK-based team.

09/09/2026

🐦 Please Don't Feed the Birds

While feeding birds may seem harmless, leftover food can attract pests, create litter, and impact the local environment.

Glasgow City Council is asking residents to help keep our communities clean and safe by avoiding feeding birds in public areas.

Find out more about the issues associated with bird feeding and how you can help:

👉 https://www.glasgow.gov.uk/birdfeeding

Thank you for helping to keep our neighbourhoods clean and enjoyable for everyone ☺️

Information on Bird Feeding in Glasgow Parks.

08/09/2026

🌱 G3 Growers Open Day! 🌱

Our G3 Growers event is tomorrow! Come along and get involved - have a go at planting, try your hand at harvesting, or challenge yourself on the smoothie bike!🚲

📍 19 Brechin Street
🕧 12.30pm–4pm

Everyone is welcome, come along and get involved!🌿

01/09/2026

Text on image: Flytipping & Bulk Waste
We Need Your Help!
If you have any household bulk items to dispose of, Total Homes can collect it from your door.
Should you wish to arrange a bulk uplift, please contact Estates on 0141 428 6603 or email [email protected]
Glasgow West Housing Association are working in partnership with Total Homes to address flytipping issues, aiming to create a sustainable bulk waste management service to improve our communities. This includes adopting Recover, Reduce, Repair and Recycling principles.
For more information on Total Homes, please check out their website www.total-homes.com
Please note: Total Homes do not offer an end of tenancy service.