Glasgow West Housing Association

19/08/2026

💷 Make your money go further with Housing Perks!

Did you know GWHA tenants can access discounts at hundreds of popular retailers through Housing Perks?

Whether you're shopping for groceries, household essentials, gifts, days out or more, there are savings available to help with everyday costs.

Already signed up? Don't forget to check the app before you shop to make the most of the discounts available.

Not joined yet? Simply download the Housing Perks app and register using your tenancy reference number to get started.

Every little saving helps! 💙

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The UK's most popular discounts app exclusively for social tenants. Improving tenancy sustainment, one shop at a time.

13/08/2026

🔶 Gas Safety Awareness Week | 14-20 September 2026

At Glasgow West, your safety is our priority. As part of Gas Safety Awareness Week, we're sharing some simple reminders to help keep you and your household safe.

✅ Annual Gas Safety Checks
Please make sure we can access your home for your annual gas safety check and appliance servicing.

✅ Carbon Monoxide Alarms
Test your alarm regularly and let us know if it isn't working.

Know the signs of carbon monoxide poisoning:
• Headaches
• Dizziness
• Nausea
• Collapse or loss of consciousness

If you experience these symptoms, seek medical advice immediately.

Know the signs of a gas leak:
• A strong sulphur or 'rotten egg' smell
• Hissing sounds near gas pipes
• Gas appliances unexpectedly cutting out

🚨 If you suspect a gas leak:
• Call SGN immediately on 0800 111 999
• Do not smoke or use electrical switches, as this could create a spark

A few simple checks can help keep you, your family and your neighbours safe.

24/07/2026

🏅 During the Glasgow 2026 Commonwealth Games, Kelvingrove Park will host a free public event site. As a result, local residents may notice busier roads, public transport and walking routes in the area.

There are currently no planned road closures outside the park, although temporary traffic management measures may be introduced if required.

For more information, visit: Glasgow 2026 Kelvingrove Park Live Site

Experience Glasgow 2026 at the free Game On Live Site in Kelvingrove Park, with live sport on giant screens, activities, performances and family fun.

17/07/2026

Our office will close at 4pm on Thursday, 16th July, and will reopen on Tuesday, 21st July, from 09:00am until 11.30am. Normal hours resume on Wednesday 22nd July.

In the event of a gas boiler breakdown, please contact City Building on their 24/7 emergency line: 0800 595 595.

To report a repair, please contact Bell Group Ltd directly on 0141 336 7111.

For all other repairs or housing enquiries, please email [email protected] or leave a voicemail on 0141 331 6650. We will respond as soon as possible once the office reopens.

Thank you for your understanding.

16/07/2026

💡Reminder: Don’t Forget Your Housing Perks Benefits!

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Registered with the Scottish Housing Regulator HEP 126. Registered under the Co-operative and Community Benefit Societies Act (2014): 1955 RS. Registered as a Scottish Charity SC001667.

16/07/2026

Did you know? 🔧
GWHA offers a free Handyperson Service to eligible tenants, helping with a range of small jobs around the home.
Find out if you're eligible and learn more about the service here:

Did you know that GWHA offers a free Handyperson Service for eligible tenants? The service is designed to help older tenants and those with long-term physical health conditions or disabilities carry out small DIY tasks around the home.

16/07/2026

Over the last three years, we've been listening to what matters most to our tenants through our community engagement events and developing action plans in response to the feedback received.

To help keep tenants informed, we've also started publishing "You Said, We Did" updates, which show the actions we've taken and the improvements we've made as a result of your comments and suggestions.

These updates show the changes we've made, the improvements we've delivered, and the actions we're taking as a result of tenant feedback.

You can view all of our You Said, We Did reports and action plans here:

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At our Annual Tenant’s Conference in January 2024, tenants told us they wanted more informal opportunities to speak directly with senior staff, closer to home and focused on the issues that matter most in their own communities.

15/07/2026

You Asked, We Listened: Changes to Our Senior Staff Surgeries

Following tenant feedback, we've refreshed our Senior Staff Surgeries.
Instead of an open Q&A session, tenants can now book a 10-minute one-to-one appointment with a member of our senior team to discuss matters important to you.

📅 Two events remaining
🕕 Appointments available between 6.00pm and 7.30pm
📞 Advance booking required

We'll match you with the most appropriate Director based on the topic you'd like to discuss.

See our leaflet for full details and booking information:

14/07/2026

In line with new SPSO guidance, we've enhanced our Complaints Handling Procedure to better support children and young people who wish to raise a concern.
Learn more about our child-friendly complaints approach:

We aim to provide a first class service to tenants, housing applicants, factored owners and others who use our services. There may be occasions, however, when our service falls short or when you may have suggestions for improvement. There may also be times when you would like to tell us that you are...

13/07/2026

🏡 Our latest Estate Services News is now available!
Find out about estate service updates, opportunities to get involved through our Consumer Panel, and plans for upcoming estate walkabouts.
Read more here:

Registered with the Scottish Housing Regulator HEP 126. Registered under the Co-operative and Community Benefit Societies Act (2014): 1955 RS. Registered as a Scottish Charity SC001667.