Drumchapel Housing Co-operative

04/08/2026

Our schedule for the next 6 weeks

Get yourself along

03/08/2026

Click on the link for our Summer newsletter

https://www.drumchapelhc.org.uk/data/Summer_Newsletter_2026_2026_07_24_08_59_13_648.pdf

03/08/2026

Drumchapel’s Warm Welcome Cafe

Look what’s happening NEXT WEEK 🎉🎉🎉🎉

TOMORROW Cafe AS USUAL and we can’t wait to greet & meet you all 11-1.30pm for a bit of time together and a bit of lunch.
Just like NEXT WEEK, all free, just come along & enjoy 🥰

13/07/2026

If you are a tenant and have an emergency repair during any office closures, please contact City Building on 0800 595 595.

02/07/2026

Available Property 🏘️🔑
76 Southdeen Avenue - first floor tenement flat with two double bedrooms, living room, kitchen and bathroom. For further details in relation to the property and to register an interest, please visit our website ➡ https://www.drumchapelhc.org.uk/available-properties2/
You must have have a live housing application with the Co-operative to register an interest. The closing date is Wednesday 8th July 2026.

02/07/2026

FREE family fun day next week. Details below 👇 Saturday 11th July 11am - 3pm. All welcome.

26/06/2026

The way we communicate with you is changing from 1st July 2026.

Your feedback is very important to us and helps us to improve our services. It can also help us identify trends and highlight areas where we are doing things right as well as areas that need improvement.

As of 1st July 2026, we are moving to a system called CX Feedback. This system has been specifically made for social landlords and gives more options on how we gather feedback about our services. As this system is introduced, you will see some changes to the way we communicate with you.

What does CX Feedback do?
The system enables us to send out surveys via text, email or a phone call so we can listen to your views on different subjects. The system can also text you directly with updates and messages about your local area and things that affect you. We will be able to target this so the information that we send will only be relevant to you and your neighbours.

How will I know that the surveys are from Drumchapel Housing Co-operative?
The surveys will be sent to you directly by email, text or as an incoming call. Other messages will be sent as a text or email. They will have our recognisable branding but if you are concerned that they are not genuine please feel free to email or call us – details below. Texts will show as DrumHC and emails will show as [email protected] but will say Drumchapel Housing at the top of the email and include our logo.

Are my responses anonymous?
Your responses will not be anonymous. This means if you are unhappy with our services we can speak to you about this in more detail if you want. It also means we can use the data being provided to improve services.

What will be the first survey I receive?
The first survey to be sent will be our repairs satisfaction survey. If you have recently had a repair carried out in your home, you may receive this survey through a link either by text or email depending on your preferred contact method.

Can I opt out?
Yes, you can opt out however this means you may miss out on information that is relevant to your area.
Email: [email protected]
Phone: 0141 944 4902

25/06/2026

Customer Service Standards Policy Consultation Survey 2026

We would like your views to help us make sure the policy is clear, accessible, fair and focused on what matters most to tenants.

You can access the draft policy here: https://www.drumchapelhc.org.uk/customer-service-standards-policy-consultation-survey-2026/

We will be holding a drop-in presentation session at our offices on 2 July 2026 at 2pm-3pm, you are invited to come along and share your views on this important policy.
In addition, you can complete the survey online at https://www.surveymonkey.com/r/DMRB7W7

Your responses will be used to help finalise the policy and identify any improvements needed. The survey should only take a few minutes to complete.
The survey is open until 14 July 2026, and all participants will be entered into a prize draw.

23/06/2026

🏘️Available Property🏘️
14 Merryton Avenue - Two-bedroom Tenement Flat.
This second floor flat has two double bedrooms, living room, bathroom and kitchen. The property is double glazed and has gas central heating. There is a shared drying area to the rear. Monthly rent is £421.65, the successful applicant will be required to pay rent in advance. If you are interested in this property you must have a live housing application with Drumchapel Housing Co-operative Limited. To register an interest please complete the Registration of Interest Form on our website ➡ https://drumchapelhc.org.uk/available-properties2/ by the closing date, 1.30p.m. Monday 29th June 2026.

Available Properties, Drumchapel HC

23/06/2026

Think very carefully before you take your dog on a walk this week. With a rare red heat warning being issued in parts of the UK, hot pavements and high temperatures can quickly put dogs at risk 💔

Please share this post to reach more dog owners.

Hold the back of your hand to the ground for several seconds. If it's too hot for you, it's too hot for your dog's paws.

Walk dogs during the coolest times of the day, such as early morning or late evening. On exceptionally hot days, it may be best to avoid walks altogether and instead focus on enrichment activities and keeping your dog cool and comfortable at home.

More tips: https://bit.ly/4jKtQnW

[Image description: This infographic highlights some of the warm weather advice that is listed on our website and in the caption of this post.]