08/10/2026
Digital inclusion isn't an abstract policy concept. It’s about whether someone can book a GP appointment, manage a prescription, or stay connected with loved ones without trouble.
Through the E-Quality Access project in Renfrewshire, Esther and the team at Pachedu are doing the essential ground-level work. They take pre-loved devices, put them in the hands of local people, and pair technology with the confidence needed to use it in everyday life.
As a member of our Digital Citizen Panel, Esther brings this vital grassroots experience straight to the national table, showing exactly what happens when we design digital tools around people's real lives.
Read Esther’s blog about how pre-loved devices are transforming lives in Renfrewshire and why grassroots digital equity matters: https://ow.ly/xXCc50ZVu6M
As the ALLIANCE celebrates 20 years of championing inclusion and supporting communities across Scotland, Pachedu is proud to reflect on the important role the organisation has played in our journey towards digital inclusion. Pachedu supports diverse communities across Renfrewshire and beyond. Guided...