Vision, aims and objectives
3.1 Vision Statement
The SAiG exists to grow and maintain the Somali community in the city by enabling Somalis to resettle, live in and contribute to the success of Glasgow. In working towards this vision we believe that it is important to:
• listen and understand the needs of our community and act as their voice
• work to relieve hardship and provide opportunity
• pr
omote the values of patience, fairness, collaboration and community
We will achieve our vision by providing advice, practical assistance and a cultural infrastructure for our community through services such as:
• Asylum casework offering a liaison point and guidance through the asylum process
• Advocacy and representation to ensure fair access to private and public sector services
• Resettlement service to support individuals and families as they learn to live in Glasgow, Scotland and the UK
• Personal and community development through provision of community facilities and activities
• Translation service for public sector and community organisations to assist their work with the Somali community.
3.2 Aims and Objectives
Considering our operating environment, in order to achieve our vision, our aims and objectives are provided below. Detailed action plans for achieving these aims and objectives are contained in Appendix 1.
1. Secure funding to support the development of the Somali Association in Glasgow as an organisation and the delivery of individual services. Establish core costs and revenue costs for the management of the Association and the delivery of our services. Identify providers of core and revenue funding for ethnic minority projects. Identify public sector contracts relating to the delivery of services to ethnic minority groups. Submit funding applications and contract tenders to meet the resource needs of the Association and the services it delivers. e. Review the management structure and delivery of services based on the level of funding secured.
2. Employ core staff and motivated volunteers with the necessary skills to manage the Association and deliver our services. Identify the human resource requirements for managing the Association and delivering our services
b. Identify the key tasks involved in managing the Association and delivering our services. Identify the skills and knowledge required by staff and volunteers to meet these needs. Recruit and select staff and volunteers to meet the human resource requirements identified. Induct and train staff and volunteers to manage the Association and deliver our services
3. Secure appropriate premises from which to manage the Association and deliver our services. Identify accommodation and facilities needed to manage the Association and deliver our services
b. Identify alternative options to meet the Association’s accommodation and facilities needs including initial capital costs and ongoing running costs. Select and secure appropriate accommodation and facilities to manage the Association and deliver our services
4. Consistently deliver appropriate services, of sufficient quality, in sufficient quantity to meet the needs of the Somali community in Glasgow. Understand the needs of the Somali community and develop appropriate services to meet these needs. Establish targets for quality, time and cost for the management of the Association and the delivery of our services
c. Establish processes and procedures to support the management of the Association and the delivery of our services
d. Monitor and report on our own internal targets and any external targets set as a condition of grant awards and public sector contracts
e. Monitor and review customer and stakeholder feedback on the management of the Association and the delivery of our services
f. Monitor and review the performance of staff and volunteers in the management of the Association and the delivery of our services
5. Gain local and national recognition by Somalis, public sector bodies and other community organisations as the lead representative body of the Somali community in Glasgow. Produce promotional material communicating information regarding the Association’s vision, aims and services targeted to the appropriate audience. Identify and contact funding bodies, public sector organisations and other community organisations with an interest in the needs of ethnic minority groups. Establish local and national links with these organisations. Attend networking events targeted at ethnic minority groups. Participate in community consultations on services provided to ethnic minority groups.