Citizens Advice Gateshead

Citizens Advice Gateshead Gateshead charity helping to resolve peoples problems through advice and campaigning. Thank you for visiting the official Gateshead Advice Centre page.

This is where we share information about what we’re up to... and spend time talking to and listening to our community. We encourage open conversation, and would love to hear your views and experiences. The Gateshead Advice Centre helps people to resolve their problems. We are equipped to deal with any issue, from anyone, spanning debt, welfare benefits and employment to consumer and housing plus

everything in between. If you would like to contact us directly you can do this using the following options:

By telephone on 0344 245 1288, Monday to Friday 10am – 4pm. Email: [email protected]
Or attend the drop in service at the bureau. The opening hours are as follows:

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 5:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 5:00 pm

Please review and adhere to our community rules before posting your comments on a Citizens Advice social media site or blog. By posting, you have agreed:
- to be solely responsible for the content of all information you contribute, link to, or otherwise upload
- you have the right to post such content/material from the account or email address used
- that everything posted is truthful, accurate, not misleading and offered in good faith
- to use language that is appropriate, respectful and polite
- that marketing material or content with the purpose of selling products will not be posted
- that offensive behaviour, profanity, personal attacks, illegal statements, discrimination of any kind, and/or content attempting to impersonate someone else, will not be posted
- that use of trademarks or intellectual property belonging to another will not be used unless the owners’ prior permission has been granted to you. Any posts that contravene the above rules may be hidden, deleted or lead to a ban without notification. While we appreciate and encourage your feedback, questions or complaints relating to specific advice should not be sent or posted to one of the Citizens Advice social media sites or blogs Instead, please go to the ‘Contact Us’ section on our website to submit questions or comments regarding such issues:

http://www.gatesheadcab.org.uk/contacts/

Check out our Twitter:

We support the Facebook Statement of Rights and Responsibilities:

https://www.facebook.com/legal/terms

Not sure how to start your Universal Credit claim?👉 First check if you’re eligible for Universal Credit and find out how...
11/06/2026

Not sure how to start your Universal Credit claim?

👉 First check if you’re eligible for Universal Credit and find out how you should apply.

We’ve got free online advice on this ⤵️
https://bit.ly/4nXEziB

💰 If you paid a deposit at the start of your tenancy, you have the right to get it back at the end.Your landlord or lett...
10/06/2026

💰 If you paid a deposit at the start of your tenancy, you have the right to get it back at the end.

Your landlord or letting agent can only take money off if there’s a good reason, like if you’ve damaged the property.

Our advice can help ⤵️
https://bit.ly/4uDEuDi

Are you looking after someone who has a disability, is getting old or has become ill?💡 This   we can help you understand...
09/06/2026

Are you looking after someone who has a disability, is getting old or has become ill?

💡 This we can help you understand what rights and support you’re entitled to ⤵️
https://bit.ly/47FEJ80

08/06/2026

Preparing for your summer holiday involves more than just deciding which sunglasses to take.

Check you’ve got everything you need for a stress-free trip and 😎
https://bit.ly/48Rwx4C

Have you received a text asking you to pay to get your parcel or reschedule the delivery? It’s usually a scam.❌ Don’t cl...
05/06/2026

Have you received a text asking you to pay to get your parcel or reschedule the delivery? It’s usually a scam.

❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.

Find out more ⤵️
https://bit.ly/4mUJKir

04/06/2026

Are you a confident communicator with a passion for helping others?

We’re looking for a Contact Centre Adviser to join our team, providing vital advice and guidance to local residents across a wide range of social welfare issues.

In this role, you’ll:
- Deliver high-quality, tailored advice primarily over the phone
- Support people to understand their rights and improve their quality of life
- Work as part of our Integrated Advice Services team to make a real difference in the community

You’ll receive full training and ongoing support to help you grow in the role.

If you’re passionate about making an impact and empowering others, we’d love to hear from you!

🔗 https://bit.ly/4autaRQ

ℹ️ The legal term for being sacked is ‘dismissal’.Your employer is allowed to dismiss people, but if they do it unfairly...
04/06/2026

ℹ️ The legal term for being sacked is ‘dismissal’.

Your employer is allowed to dismiss people, but if they do it unfairly you can challenge your dismissal.

Check your work rights ⤵️
https://bit.ly/4jDvhW4

⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.We can help yo...
03/06/2026

⚠️ If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.

We can help you understand what steps to take ⤵️
https://bit.ly/49SGijM

🚌 You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.Pe...
02/06/2026

🚌 You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.

People with learning disabilities can apply too.

Read more about this on our website ⤵️
https://bit.ly/3SbzMuX

We help millions of people every year.This   we’re celebrating the volunteers who help us be the people’s champion 💙 Tha...
01/06/2026

We help millions of people every year.

This we’re celebrating the volunteers who help us be the people’s champion 💙

Thanks for giving up your time, skills and experiences to shape a society where people face far fewer problems.

Address

The Davidson Building
Gateshead
NE81BG

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 10am - 4pm
Sunday 10am - 4pm

Alerts

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Contact The Organisation

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