Supportive

Call Directions Website Contact the organisation

Supportive We are Supportive (reg charity no. 1095388). http://www.supportive.org.uk/

For over 30 years, we have been helping people achieve a better quality of life through our patient transport and person-centred domiciliary care. Our professional quality volunteer transport, domiciliary home care, training and support services are managed from our base in Ferryhill. We offer premium care and support to people of all ages in the cities, towns and villages in the County Durham area.

Meet the Team — Say hello to Jen! 💜 Jen first joined Supportive as a carer in 2021, before becoming a responder and then...
14/10/2026

Meet the Team — Say hello to Jen! 💜

Jen first joined Supportive as a carer in 2021, before becoming a responder and then moving into the office as a coordinator in 2022. Having worked in several roles, she understands both the care we provide and the organisation that goes on behind the scenes.

After some time away, she returned in September 2025. Now a Care Manager in our Homecare office, Jen makes sure that everything runs smoothly.

“I love my job and being able to support both service users and carers.”

We’re delighted to have you on the team, Jen! Give her a hello in the comments. 👋💜

CALLING ALL LOCAL STALLHOLDERS!Supportive is looking for local makers, crafters and businesses to join our Christmas Fay...
12/10/2026

CALLING ALL LOCAL STALLHOLDERS!

Supportive is looking for local makers, crafters and businesses to join our Christmas Fayre for our staff and service users. đź’ś

Whether you sell handmade gifts, festive decorations, sweet treats or something a little different, we’d love to hear from you!

Interested in having a stall? Send us a message with a little information about your business and what you sell, and we’ll share further details.

Know a stallholder who might like to join us? Tag them below or share this post! 👇

LET’S TALK ABOUT MENTAL HEALTH💜Mental health shouldn’t be a difficult conversation.In care, we support people every day,...
10/10/2026

LET’S TALK ABOUT MENTAL HEALTH💜

Mental health shouldn’t be a difficult conversation.

In care, we support people every day, and that support should extend to our colleagues too.

Let’s create a workplace where it’s okay to say:

“I need a little support today.”
“I’m finding things difficult.”
“Can we talk?”

No judgement. No pressure. Just understanding, kindness and support.

Because sometimes, talking is the first step towards feeling better. 🤝

Did you know that we help over 4,000 people each month? đź’ś From care at home to transport for essential appointments, our...
10/10/2026

Did you know that we help over 4,000 people each month? đź’ś

From care at home to transport for essential appointments, our staff and volunteers help people across our community stay connected and independent.

A huge thank you to our staff and volunteers for the care and kindness they bring to their work.

Thinking about coming to our SMART Recovery sessions but unsure what to expect? Taking that first step can feel daunting...
08/10/2026

Thinking about coming to our SMART Recovery sessions but unsure what to expect? Taking that first step can feel daunting.

Our free sessions offer a non-judgemental space to learn practical skills for managing addictive or compulsive behaviours, including difficulties with alcohol, drugs or gambling.

đź’ś Starting Friday 23 October, then every Friday
💜 2pm–3pm
đź’ś Chapter House, 7a Dean & Chapter Industrial Estate, Ferryhill, DL17 8LH
💜 Free to attend — no booking needed, just turn up!

You don’t need to have attended a SMART Recovery meeting before, and you’re welcome to come along whenever work for you.

Find out more and how to find us:
https://www.supportive.org.uk/smart-recovery/

PROTECT YOURSELF THIS WINTER đź’śAt Supportive, caring for others starts with looking after ourselves too. As Autumn arrive...
06/10/2026

PROTECT YOURSELF THIS WINTER đź’ś

At Supportive, caring for others starts with looking after ourselves too. As Autumn arrives, we’re encouraging care workers to get their flu vaccination.

Flu can be serious, particularly for older people and those with certain health conditions. Getting vaccinated helps protect you and the people you support throughout the winter months.

Frontline social care workers are eligible for a free NHS flu vaccine. Speak to your local pharmacy for more details and guidance.

We’re recruiting for a Community Outreach and Ambulance Support WorkerCould you be the person who helps someone get to a...
04/10/2026

We’re recruiting for a Community Outreach and Ambulance Support Worker

Could you be the person who helps someone get to an appointment, connect with support, or feel heard on a difficult day?

At Supportive, this role brings together patient transport and community outreach. You’ll help people access healthcare, recovery services and other vital support, while offering practical help, reassurance and a non-judgemental welcome.

We’re looking for someone who is compassionate, calm under pressure and experienced in supporting people with complex needs. You’ll need a full UK manual driving licence held for at least three years and the flexibility to work shifts, including nights and weekends.

If you’re ready to make a difference in your community, we’d love to hear from you. 💜

👉 Find out more and apply www.supportive.org.uk/vacancy/community-outreach-ambulance-support-worker/

Please share this post with someone who would be brilliant in the role!

NEW SMART Recovery Group Coming to Ferryhill!Are you looking to make positive changes in your life?We're launching a SMA...
01/10/2026

NEW SMART Recovery Group Coming to Ferryhill!

Are you looking to make positive changes in your life?

We're launching a SMART Recovery Group in Ferryhill, with our first session taking place on:

đź“… Friday 23 October
🕑 2:00pm – 3:00pm
📍 Ferryhill

SMART Recovery is a friendly, welcoming and supportive group for anyone wanting to make positive changes around addictive behaviours, including alcohol, drugs and gambling.

There is no booking required, and sessions are free, just pop along!

If you need any more information, please call 01740 658 880 and ask for the SMART Team or email [email protected].

đź’śHelp Us Support The Little Princess Trustđź’śOur wonderful Care Assistant, Sarah, has a daughter who is raising money for ...
30/09/2026

đź’śHelp Us Support The Little Princess Trustđź’ś

Our wonderful Care Assistant, Sarah, has a daughter who is raising money for The Little Princess Trust, and we’d love for our staff team to come together and support her.

The Little Princess Trust provides free real-hair wigs to children and young people who have lost their hair due to cancer treatment or other medical conditions.

We’re incredibly proud of Sarah’s daughter for taking on this fundraising challenge and supporting such a fantastic cause.

If you’re able to donate, every penny will make a difference and would mean so much to Sarah and her daughter.

Help Sarah Jayne Robson raise money to support Little Princess Trust

We’re really pleased to share that we’ve recently partnered with Eden, a local Utility Warehouse Partner, to help raise ...
29/09/2026

We’re really pleased to share that we’ve recently partnered with Eden, a local Utility Warehouse Partner, to help raise additional funds for Supportive.

With household energy prices increasing by around 4% this October, and further increases potentially coming in January, many families will be looking for ways to reduce their monthly bills.

Eden offers a free review of your household bills, including gas, electric, broadband and mobile, to see whether she can help you save money.

For every person Eden is able to help, up to ÂŁ150 can be raised for Supportive, helping us continue the work we do within our local community.

The best part is, you don’t need to put your hand in your pocket or make a donation. You could simply save money on bills you’re already paying, while helping raise funds for Supportive at the same time.

If you’d like Eden to take a look at your bills, simply scan the QR code on the attached image, drop her an email or WhatsApp, and she’ll get in touch.

Even sharing this post could help us reach more local families, help people save money and raise additional funds for Supportive. đź’ś

Address

Chapters House, 7A Dean & Chapter Industrial Estate
Ferryhill
DL178LH

Opening Hours

Monday 7:30am - 5:30pm
Tuesday 7:30am - 5:30pm
Wednesday 7:30am - 5:30pm
Thursday 7:30am - 5:30pm
Friday 7:30am - 5pm

Telephone

+441740658880

Alerts

Be the first to know and let us send you an email when Supportive posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Organisation

Send a message to Supportive:

Shortcuts

Share