C&C - London Homes Since 1926

02/04/2026

🐣 Easter Bank Holiday opening hours 🐰

Over the upcoming Easter bank holiday, our Contact Centre will close as normal on Thursday 2 April at 5pm and will reopen on Tuesday 7 April at 8am.


However if you need to reach us in an emergency please call us on 0800 612 1010 as our out of hours service will be able to help.

19/12/2025

Christmas opening hours:

During the festive period our contact centre will be closed for a few days. If you need to reach us in an emergency, please call us on 020 7922 5300 as our out of hours service will be able to help.

Wednesday 24 December: Open 8am – 5pm
Thursday 25 December: Closed
Friday 26 December: Closed
Saturday 27 December: Closed
Sunday 28 December: Closed
Monday 29 December: Open 8am – 5pm
Tuesday 30 December: Open 8am – 5pm
Wednesday 31 December: Open 8am – 5pm
Thursday 1 January: Closed
Friday 2 January: Open 8am – 5pm.

08/12/2025

Westminster City Council has confirmed a cybersecurity incident affecting shared systems with Kensington & Chelsea, as well as Hammersmith & Fulham. Our systems are not impacted, and your data with us remains safe.

Read more: www.ccht.org.uk/news-blog/staying-safe-online-a-note-for-our-customers/

We’re aware that Westminster City Council recently confirmed a cyber security incident affecting some of the shared systems used by Westminster, Kensington &...

17/11/2025

We’re thrilled to introduce The Silverton, a welcoming space designed for comfort, community, and exceptional care.
If you haven't done so already, read more: https://www.ccht.org.uk/news-blog/introducing-the-silverton/

New residents are settling into life at The Silverton in Silvertown, as the development’s first homes are handed over. The modern riverside apartments are al...

07/07/2025

One of our Homemead residents thoroughly enjoyed the sun last week!☀️😎

09/05/2025

The issues we were experiencing earlier today are now resolved. Residents can now call our Service Hub as usual.

Thank you for your patience while we resolved these issues.

09/05/2025

We are currently experiencing some system issues, which are impacting our Service Hub, meaning that we are unable to take phone calls at this time.

Residents can contact us via our online form www.ccht.org.uk/contact-us

10/07/2024

Grace House, our flagship scheme in St. John's Wood, has been showcased in Housing LIN Inspirational Achievement series. Have a look at Grace House as a blueprint for inclusive and affordable over-55s living:

Aster Group, of which Central and Cecil (C&C) is a part, is a housing association which provides quality, affordable homes to thousands of people across the south of England and London. Its vision is that everyone has a home. Aster’s skilled team is committed to providing a good, seamless service,...

13/06/2024

Building safety of our high-rise buildings is clear. Our outlines how we work with residents to ensure that our decisions and measures ensure full compliance with the Building Safety Act. Read the strategy here:
https://www.ccht.org.uk/for-residents/aster-building-safety-residents-engagement-strategy/

13/06/2024

Loneliness Awareness Week raises awareness of loneliness and empowers everyone to make connections across the UK and worldwide. Join us from 10 - 16 June 2024! Brought to you by Marmalade Trust.

11/06/2024

We recognise that loneliness in later life is a significant issue, so we work hard to ensure our C&C residents remain connected with their loved ones and with each other.

Jaden, our Engagement Officer for Care, regularly visits residents at our care homes to discuss their interests and passions, helping to shape our engagement programme.

During , Jaden has arranged lots to look forward to, including a children’s choir performance, multi-language music lessons and an outing to Hampton Hill Theatre.