Advice North West

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Advice North West We are an advice charity that service the Derry City and Strabane Council area. There are no barriers to use our service it is open to all

North west Citizens advice mission is to ensure that individuals do not suffer through lack of ignorance of their rights and responsibilities or suffer through an inability to express their needs effectively and equally; to exercise a responsible influence on the development of social policies and services both locally and nationally

Important Notice for households in NI Around 860,000 households are set to benefit from a £63 reduction in their electri...
05/10/2026

Important Notice for households in NI

Around 860,000 households are set to benefit from a £63 reduction in their electricity costs as the Household Electricity Discount Scheme gets under way this week.

Economy Minister Dr Caoimhe Archibald has marked the start of the scheme, as electricity suppliers will automatically apply the discount from Tuesday 6 October to eligible bill-paying and pre-pay/keypad customers.

YOU DO NOT HAVE TO APPLY, REDUCTIONS WILL AUTOMATICALLY BE APPLIED

Households who use a pre-pay/keypad will receive £63 in addition to the value of their next top up. Households who pay a bill will see the £63 discount applied to their next bill. Households do not need to apply for the scheme, which is not means tested or based on consumption.

The Scheme will continue in 2027 and 2028, with the value of future discounts confirmed ahead of payment.

Further information can be found on link below

There is a new scheme to reduce people's electricity bills in Northern Ireland. Households will automatically get a discount to their electricity bill this year, in 2027 and 2028. You do not need to apply and it is not means-tested.

02/10/2026

ADVICE NORTH WEST provide an outreach clinic in our centre every Tuesday 9.30 am to 12.30 pm. If you would like free confidential advice, get a benefit check or help filling in forms then please contact us on Tel: 02871 318100 to book an appointment with Kevin.
Advice North West

01/10/2026

**Halloween Arts & Crafts**

Junior age group is aged 5, 6, 7 & 8 year olds
Senior age is 9, 10, 11 & 12 year olds

There are very limited spaces & these will be based on a first come first served basis. Places can be applied for by PM the page or email [email protected]. We will reply & confirm whether you have been successful in being allocated a spot. Thanks

01/10/2026

👶👶 Waterside Baby Hub October 👶👶

Come along to the Waterside Baby Hub

Irish Street Community Centre

Monday 5th October 2026

Time- 10:30am to 12 Noon

Minding Mum Waterside Waterside NP

01/10/2026
01/10/2026

🌟 BOOKINGS VIA EMAIL ONLY 🌟

Bookings are now open for our Sion Mills Stay & Play commencing on Wednesday 23rd September 2026.
📧Please email [email protected] with ALL of the following information in order to complete your booking: -
✅Your Name
✅Child's Name
✅DOB
✅Address
✅Postcode
✅Contact Number

Please wait for a confirmation email from Sean before attending as we can no longer accommodate drop-ins.
Groups are open to all parents who reside within the Strabane Sure Start Wards with a child/children aged under 4yrs.
New Registrations Welcome...

01/10/2026

🎨 NEW PROGRAMME COMING SOON! 🎨
Get creative and have some fun while creating something beautiful for your home! 🖌️✨
Join us for a ceramic painting programme, where you’ll have the opportunity to create and paint your own beautiful ceramic piece to proudly display at home.
🌟 Places are limited, so book early to avoid disappointment!
For more information or to book your place, contact Derg Valley Care on 028 8167 0764.

01/10/2026

Parents and carers of eligible two-year-olds are being encouraged to make the most of the free early learning and childcare available to them across the Borders.

Applications can be made from Thursday 1 October 2026.

To apply or to find out more, contact your nearest early learning and childcare provider, or visit: www.scotborders.gov.uk/elc2

We are in Hillcrest Trust every Monday 9.30am-4.30pm out at Lunch 1pm-2pm10 Trench Rd, Londonderry BT47 2DSCome along an...
14/09/2026

We are in Hillcrest Trust every Monday 9.30am-4.30pm out at Lunch 1pm-2pm

10 Trench Rd, Londonderry BT47 2DS

Come along and meet our outreach worker Kevin who will assist you with your query's,

Address

Floor Five, Embassy Court, 3 Strand Road
Derry
BT487BH

Opening Hours

Monday 9:30am - 5pm
Tuesday 9:30am - 5pm
Wednesday 9:30am - 5pm
Thursday 9:30am - 5pm
Friday 9:30am - 4pm

Telephone

+443003033650

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