17/10/2026
If you work somewhere that takes tips, like a restaurant, bar, hotel or salon, this is for you. And if you tip, it's worth knowing where it goes. Until October 2024, some businesses kept tips left on cards, or took a cut to cover card processing fees. That's now against the law.
The Employment (Allocation of Tips) Act 2023 came into force on 1 October 2024. It says employers must pass on all qualifying tips, gratuities and service charges to workers in full, and share them out fairly and transparently. Employers can't deduct an admin or processing fee. The only deduction law firms mention is tax. Tips have to be paid out by the end of the month after the one in which they were left. Agency workers are covered too, but genuinely self-employed people aren't.
There's more. If tips come in more than occasionally, the employer must have a written tipping policy and make it available to workers. They've got to keep records of tips and how they were shared out, for three years. And you've got the right to ask to see the record, limited to one request in any three months, covering up to three years if you worked there for that whole time. One law firm says employers have four weeks to respond.
If your employer isn't following the rules, you can bring a claim in an employment tribunal. A tribunal has to consider the statutory Code of Practice, and can make a declaration and order compliance. Sources disagree on the time limit for these claims, with one saying 12 months and another saying three, so don't wait. Speak to Acas as soon as you can.
The Code doesn't cover tipping apps that pay workers directly, so it's worth checking how any tipping app at your workplace works.
Ask your manager for the written tipping policy. If there isn't one, that's a red flag. And look at how your tips are split, and when they're paid.