Citizens Advice Chelmsford

13/07/2026

If you’re behind with mortgage payments, you may have started to build up a debt - this is often called ‘mortgage arrears’.

➡️ You’ll need to work out a way to pay back what you owe.

We can help you navigate through this. Click the link for our advice.
https://bit.ly/44bPufJ

13/07/2026

Are you finding it hard to pay your gas or energy bills?

❗ You should contact your supplier to discuss ways to pay what you owe them.

Our advice can help ⤵️
https://bit.ly/4rJzMCa

10/07/2026

Have you bought something that is not what was advertised or doesn’t match the seller’s description?

✅ You might be entitled to a refund, repair or replacement.

Find out more on our website
https://bit.ly/4wftix0

10/07/2026

Planning to get work done to your home?

You’ll usually need planning permission from your local council if you’re building something new or making a major change to your building.

Find out more ⤵️
https://bit.ly/4v3bzbg

09/07/2026

Have you been contacted by your benefit office because you've been paid too much?

👉 This can happen for a number of reasons and the benefit office might take action to recover the overpayment.

We can help you understand your rights ⤵️

Causes of benefit overpayments and what to do if you've been told you've been paid too much.

09/07/2026

If you’re having problems with your neighbour:

✍️ Take a note of when it happens
💬 Talk to them if you feel safe and comfortable
✅ Get help from a mediator

Check what steps you can take ⤵️
https://bit.ly/4qWRn91

08/07/2026

It’s important to understand your employment status as this can affect your rights at work.

Our advice can help ⤵️

Find out what your employment status is so you can understand how it affects your rights.

08/07/2026

❗If you’re struggling with debt, there are some steps you can take.

First make a list and collect all the information about your debts such as rent arrears, energy or water bills.

Read more on our website ⤵️
https://bit.ly/4kuSKsr

07/07/2026

Don’t feel embarrassed to report a scam because it can happen to anyone. Reporting scams is important - it can help to:

✅ Protect you from further risks
✅ Track down and stop scammers
✅ Prevent more people from being scammed

We can help you understand what steps you can take.
https://bit.ly/4dthQWn

07/07/2026

If you’re worried about a loved one’s gambling habits, it can be difficult to start the conversation.

Read our advice to see what support is available ⤵️
https://bit.ly/4iUOLpJ