06/06/2026
This is a shock
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There have been reports that High Peak Borough Council's Carelink service could face closure, raising concerns about the future of a vital scheme used by elderly, disabled and vulnerable residents.
Carelink provides 24-hour emergency support, helping people remain independent in their own homes through a personal alarm system linked to trained staff. The service provides peace of mind to users and their families, with customers paying a weekly charge for the support they receive.
The reports come after the council announced on its website that the service had reached full capacity and was unable to accept any new referrals while a review is carried out.
Questions have been raised about what would happen if the service was closed - what alternative support would be available for existing users, and whether any proposals would be subject to public discussion or consultation
Concerns have also been raised about the potential impact on staff and the possibility of job losses.
There are also calls for greater transparency around the future of the service. Questions have been raised about whether discussions regarding Carelink's future have taken place behind closed doors and, if so, why any potential proposals have not yet been discussed publicly given the significance of the service to vulnerable residents.
High Peak Borough Council has been asked to comment on these unconfirmed reports. We will update this story as soon as a response is received and further information becomes available.