West Suffolk Citizens Advice

17/09/2026

There is still time to apply for the Money Advice Manager position at Citizens Advice West Suffolk:

Want a role where your work changes lives?
We're recruiting a Money Advice Manager to join Citizens Advice West Suffolk.
You'll play a key role in helping people tackle debt, manage finances, and access the support they need, while leading an experienced and committed team.
Join us and make a positive impact across West Suffolk.
Download the Job specification and application form from our website
Closing date 22nd September at 9am
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17/09/2026

Remember our Drop-in reception in Newmarket is temporarily unavailable while building work on Foley House is taking place.
Bury St Edmunds Drop-in Reception on Tuesdays and Thursdays 10am till noon
Haverhill Drop-in Reception Fridays 10am till noon
Our call our Freephone number on 0808 278 78 68
Contact form on our Website www.suffolkwestcab.org.uk

THE NEWMARKET OFFICE RECEPTION ON FRIDAY MORNING WILL BE TEMPORARILY CLOSED

Due to building work taking place on Foley House, our reception is closed whilst we find a temporary alternative location in Newmarket.
We cannot accept any post in Newmarket - any paperwork for Citizens Advice please post to our Bury St Edmunds office:
90 Risbygate Street,
Bury St Edmunds IP33 3AA

You can still access our service by calling our Freephone number 0808 278 7868 or use the Contact form on our website www.suffolkwestcab.org.uk
Alternatively, the reception in our Haverhill office is open on Fridays from 10am till noon
Reception in Bury St Edmunds is open on Tuesdays and Thursday from 10am till noon

17/09/2026

Have you been scammed? You might be able to get your money back if you paid by card or PayPal.

💳 Your card provider can ask the seller's bank to refund the money - this is known as the 'chargeback scheme'.

Find out more about this ⤵️
https://bit.ly/3YVTeQ4

16/09/2026

Here at Citizens Advice West Suffolk we are always available to help!
Freephone 0808 278 7868 or Contact form on our website
www.suffolkwestcab.org.uk
We also have special mental health drop-ins on the first Monday of each month
5th October between 2 and 4pm at 90 Risbygate Street, Bury St Edmunds IP33 3AA

❤️With the closure of Papyrus and the start of September’s Su***de Prevention Awareness Month we have created a list of contacts for anyone whether in crisis and needing to talk today or experiencing a low mood and wants to get on top of it.

Please feel free to add any more in the comments…remember you are not alone!

Samaritans, Shout, Suffolk Mind, Moreton Men Group CIC, Andys Man Club Bury Saint Edmunds, Restore WA, West Suffolk Citizens Advice Bury Drop In PACT Parents And Carers Together Suffolk User Forum

16/09/2026

You might feel you're working too many hours if you're having mental or physical health problems because of overwork.

✅ Your employer can't make you work more than 48 hours a week on average.

Check your work rights ⤵️
https://bit.ly/44Eq1LA

11/09/2026

❗ If you’re on a low income you might be able to get your council tax reduced.

Your local council can work out if you’re entitled to Council Tax Reduction.

Here’s what you need to know ⤵️
https://bit.ly/4mbH3Ys