01/09/2026
Taking Care of Business has had mentoring at the heart of its work with grassroots entrepreneurs in South Africa for years.
As they grew across regions, the question shifted. It wasn't whether mentoring mattered anymore, it was how to make sure it was delivered with the same clarity and quality everywhere.
We focused on building mentor capability.
Through the Mentoring Skills and Practice programme, Taking Care of Business trained mentors, tutors, managers, and ops team members together. The goal was a shared understanding of what good mentoring actually looks like in their context, clear role boundaries, practical tools, a common language.
What that created was alignment with mentors feeling more confident and re-energised.
Teams across regions started connecting around shared standards. Taking Care of Business built the capacity to sustain mentoring quality at scale, without losing the human-centred approach that defines them.
It's one of the clearest examples we've seen of mentoring becoming more reliable when you design for preparation and capability, not just hope people figure it out.
👉 We write about programmes like Taking Care of Business in our newsletter, what actually helps mentoring deliver long-term value across different contexts. Link in comments.