N-compass Advocacy Service

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N-compass Advocacy Service n-compass Advocacy Service provide Generic and NHS Health Complaints Advocacy Services in the Lancashire County Council area and IMCA in Wirral.

n-compass Advocacy Service supports and empowers individuals living in the Lancashire County Council area to have their voice heard when accessing or dealing with the Health or Social Services. We also support individuals who lack capacity for specific decision under the Mental Capacity Act through the Independent Mental Capacity Advocacy Service in Wirral

We can support you to:

• Have your voice heard
• Make your own decisions
• Write letters
• Make phone calls
• Find information
• Understand your rights and options
• Prepare for and attend meetings
• Understand any decisions made

Our projects:

IMCA

We provide IMCA for adults who lack capacity to make decisions about their care or treatment or are being assessed/ subject to a Deprivation of Liberty Safeguard. IMCA is a Free, Independent and Confidential Statutory Advocacy Service introduced in the Mental Capacity Act 2005. The IMCA service aims to empower and safeguard people who lack capacity to make important decisions in their life. The Mental Capacity Act places a legal duty on NHS bodies and Local Authorities to refer eligible people to the IMCA Service. An IMCA must be instructed by the Local Authority or NHS Body when a person has no family or friends willing, able or appropriate to consult and they lack capacity to make important decisions about either:

• an NHS body providing, withholding or withdrawing serious medical treatment

• an NHS body or Local Authority proposing a stay in a care home of more than 8 weeks

• or a proposed stay in hospital for longer than 28 days

An IMCA may also be considered for decisions regarding:

• a review of care or accommodation

• Safeguarding Adult Proceedings (for this decision a person can still be referred even if there are family or friends appropriate)


An IMCA can also be instructed by the Supervisory Body for Deprivation of Liberty Safeguards (DoLS) when:

• a care home or hospital has requested an Urgent or Standard Authorisation to deprive someone of their liberty (39A IMCA)

• a person is subject to a DoLS and require an IMCA to stand in as the representative on a temporary basis (39C IMCA)

• the person subject to a DoLS, or their unpaid representative request the support of an IMCA via the Supervisory Body (39D IMCA)

Generic Advocacy

We provide support to adults (18+) to access or deal with the Health and Social Care Services. Examples of issues include:

• Accessing a Social Services or Health assessment
• Appointments with your GP or Health Care professional
• Social Service care reviews for yourself, child or family member
• Complaints or compliments about Social Services

Health Complaints Advocacy

We support children, young people and adults to make a complaint or raise a concern about the Health Service. Examples of issues we can support with include:

• Treatment problems or issues
• Issues with care provided
• Attitudes of staff
• Misdiagnosis or failure to diagnose a condition
• Waiting times
• Lack of communication or information

General information

House Rules
YOUR PERSONAL SAFETY and EXPECTED BEHAVIOUR ON THIS PAGE: You will take responsibility for postings under your identity and provide information at your own risk. N-compass takes no responsibility for the content or opinions posted. We do not tolerate abusive or inappropriate behaviour or language being used on our page. Personal attacks or bullying of any nature on this page are unacceptable and any such posts or comments will be deleted. We do not permit advertising on our page. We may delete any such posts and may block the user from posting on our page. For your safety and privacy, please do not post personal information such as phone numbers, addresses, last names or any other private information. Anyone posting another user’s details without their permission may be permanently removed from the page. It may be necessary to temporarily or permanently ban users if were witness persistent breaking of these rules. It’s important to remember that you can personally block individuals so that this posts no longer appear for you, and similarly you can report users to Facebook should you feel their behavior is inappropriate. If you have any questions about this page please email [email protected]

We encourage children & young people to stay safe online. Go to Click CEOP for more advice http://on.fb.me/i8zJXA

Find out more about Facebook's privacy settings http://www.facebook.com/settings/?tab=privacy

The latest guide to Facebook security for young adults, parents and teens https://www.facebook.com/notes/facebook-security/ownyourspace-a-guide-to-facebook-security/10150261846610766

Thank you and we hope you find this page useful.

Care Act Advocacy Review Successn-compass Advocacy Service recently facilitated a Care Act Advocacy Review following the...
16/09/2015

Care Act Advocacy Review Success

n-compass Advocacy Service recently facilitated a Care Act Advocacy Review following the implementation of Care Act Advocacy.

During the event we had presentations and workshops from Catherine Hewitt and Karen Blair from n-compass Advocacy Service, Lorraine Morris from n-compass Carers Service, Kieran Curran a Local Authority Advocacy Commissioner and Heather Bryan from the Care Act Implementation Team in Lancashire.

The day was a success with a range of professionals attending and sharing their views on the Care Act provision so far.

Thank you to all who attended.

12/08/2015

Invitation to Law Commission Dols consultation event

10th September 2015

Woodlands Conference Centre, Southport Road, Chorley, PR7 1QR

10am – 12.30pm

You are invited to attend a consultation event hosted by Lancashire County Council and representatives of the Law Commission at the above venue. The consultation centres around the review of the Deprivation of Liberty Safeguards and the proposals for an alternative scheme put forward by the Law Commission.

The proposals will have far reaching effects on how anyone over the age of 16 who lacks capacity to make decisions about their care, residence and support will have their rights protected. The Law Commission are keen to hear your views about the proposals, and any other suggestions you may have to make any new system more effective and less complicated.

The consultation event will comprise a presentation of the proposals by the Law Commission followed by group work and discussions. There are 40 places on offer for people who access services and their family/carers.

The event will begin at 10am with coffee and registration with the presentation commencing at 10.30.

Woodlands is fully accessible but if you have any specific requirements please let them know.

To register your interest in attending please either e-mail Anita Lindon – [email protected] or ring on 07833483376.

On 7 July 2015 the Law Commission opened a consultation on the law of mental capacity and deprivation of liberty. The co...
10/07/2015

On 7 July 2015 the Law Commission opened a consultation on the law of mental capacity and deprivation of liberty. The consultation is open until 2 November 2015. A final report is expected to published with recommendations and a draft Bill in 2016.

http://www.lawcom.gov.uk/project/mental-capacity-and-deprivation-of-liberty/

Mental Capacity and Deprivation of Liberty Current project status The current status of this project is: Consultation. List of project stages: Pre-project Pre-consultation Consultation Analysis of responses Complete Initiation Pre-consultation Consultation Policy development Reporting Initiation: Co…

CQC Maternity and Medical Services Discussion Groups Tuesday 30th June 2015Have you used University Hospitals Morecambe ...
26/06/2015

CQC Maternity and Medical Services Discussion Groups

Tuesday 30th June 2015

Have you used University Hospitals Morecambe Bay NHS Foundation Trust maternity services or medical services in the last year?

If so, the Care Quality Commission (CQC) wants to talk to you

Come and discuss your experiences and hear other peoples.

Please see the attached image for more information

Policy for Reward and Recognition of Service Users, Families and CarersLancashire Care NHS Foundation Trust are asking f...
17/06/2015

Policy for Reward and Recognition of Service Users, Families and Carers

Lancashire Care NHS Foundation Trust are asking for feedback on their Policy for Reward and Recognition of Service Users Families and Carers for involvement in Lancashire Care NHS Foundation Trust.

http://ncompassnorthwest.co.uk/policy-for-reward-and-recognition-of-service-users-families-and-carers/

Lancashire Care NHS Foundation Trust are asking for feedback on their Policy for Reward and Recognition of Service Users Families and Carers for involvement in Lancashire Care NHS Foundation Trust. Please send all feedback to Dawn Kenyon Quality Improvement & Experience Senior Officer by 3rd July 20…

Michelle Obama unveils girls' education initiative during London triphttp://edition.cnn.com/2015/06/16/europe/obama-lond...
17/06/2015

Michelle Obama unveils girls' education initiative during London trip

http://edition.cnn.com/2015/06/16/europe/obama-london-girls-education/

In London for two days this week, first lady Michelle Obama is set to announce on Tuesday a new partnership between the United States and United Kingdom to improve girls' access to education around the world.

n-compass have helped to plant a number of grassroots groups recently, including a Mental Health Carers Support Group, a...
17/06/2015

n-compass have helped to plant a number of grassroots groups recently, including a Mental Health Carers Support Group, an Arthritis Support Group and a Friendship Group to name just a few. If you would like support in setting up a new group, please get in touch with the friendly team on 01253 362140 or e mail [email protected]

http://ncompassnorthwest.co.uk/our-services/health-and-wellbeing/grassroots/

n-compass facilitates a number of Grassroots groups within the community. Here are a selection:-

Happy Volunteers Week!Thank you to all our volunteers for all the hard work that you do, we really appreciate it :)
01/06/2015

Happy Volunteers Week!

Thank you to all our volunteers for all the hard work that you do, we really appreciate it :)

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