Age UK Sandwell

Age UK Sandwell Age UK Sandwell provides help, advice and support to older people across the Borough of Sandwell.

Age UK Sandwell provides help, advice and support to older people across the Sandwell Borough, so if you have a question or a problem on any issues from benefits to healthy living, that you need help with contact our Information and Advice Team.

👥 Volunteer Befriender Neededs - Enabling Connections Project Sandwell 🤝 Help an older person build confidence, reconnec...
22/09/2026

👥 Volunteer Befriender Neededs - Enabling Connections Project Sandwell

🤝 Help an older person build confidence, reconnect with their community and work towards greater independence.

The Role
• Meet regularly with an older person and help them identify a meaningful personal goal.
• Break the goal into small, manageable weekly steps.
• Offer encouragement, companionship and practical support.
• Help them explore local groups, activities, transport or digital opportunities.
• Support them to become confident enough to continue independently when the volunteering relationship ends.
Examples of goals could include joining a community group, using public transport, learning to make video calls or reconnecting with a favourite activity.

Personal qualities and skills

• Friendly, patient and encouraging
• A good listener and communicator
• Reliable and able to attend regularly
• Comfortable helping someone work towards agreed goals
• Able to motivate and support without taking over
• Understanding of professional boundaries and promoting independence
• Confident with basic IT, email and online searches
A driving licence and access to a car may be required, depending on the person’s location and support needs.

Commitment/Details

• Frequency: 1-3 hours per week
• Commitment: Approximately six months / 26 weeks
• Location: Across Sandwell
• Expenses: Travel expenses reimbursed
• DBS: Enhanced DBS check required and arranged by us

What you will gain
• See the direct difference your support makes
• Develop skills in goal setting, mentoring and active listening
• Receive full induction and role-specific training
• Make a meaningful impact through a defined, short-term commitment
• Training in subjects such as Befriending, Loneliness and Isolation, Making Every Contact Count (MECC), Goal Setting, and more.

Contact details
Louise Crowther | Volunteering Lead
APPLY NOW - https://forms.office.com/e/NHEVKWzFSe
0121 824 1459
[email protected]

Current volunteering opportunities with Age UK BirminghamWe have a range of volunteer roles available across Birmingham ...
14/09/2026

Current volunteering opportunities with Age UK Birmingham

We have a range of volunteer roles available across Birmingham and Sandwell, with many of our opportunities to get involved in-person. We also have some roles that are telephone-based.

Here are some of the roles we’re currently recruiting for:

🛍️ Hamstead Shop Volunteer
Help with the till, stock, displays and customer service in our Hamstead charity shop. Open Monday to Saturday with support most needed on Mondays and Fridays.

🤝 Sandwell Carers Group Support Volunteers
Welcome carers to group settings, help with activities and refreshments, and support activity within community group sessions.

💻 Sandwell Carers Admin Volunteers
Support with databases, calls, registrations and general administration in relation to Sandwell Carers.

📝 Form Filler (I&A) – Birmingham
Help people complete paper forms and online applications, and explain what happens next, based at Head Office (B12 0HT).

📝 Form Filler (I&A) – Sandwell
Support people with forms and applications at local surgeries, with a view to completing appointments via home visits.

☎️ Reception Volunteer
Help answer calls and emails, welcome visitors, and support with general office tasks.

💬 I&A Advisor Volunteer
Use your experience to support people with enquiries around areas such as housing, benefits and finances.

☕ Dementia Café Engagement Volunteer
Help create a welcoming environment, encourage conversation and activities, and support with setting up the session. This is based in Selly Oak on Fridays.

💜 In-Person Befriender – (Enabling Connections, across Sandwell)
Meet regularly with a matched person, helping them build confidence, connections and achieve small personal goals. Important: This is a structured 26-week commitment with a supporting training package. Full role description available to read before commitment.

🎱 Social Group Volunteer
Join participants for snooker, pool and darts while helping create a friendly and welcoming group. Based in Cradley Heath on Mondays.

🌿 Telephone Hobby Group – Nature Based
Help guide conversations around nature during a weekly remote group call (Whatsapp) which is held on Wednesday afternoons. This will include light-touch monitoring throughout the week.

🚶 Walking Group Volunteer
Support one of our local walking groups by encouraging conversation, wellbeing and social connection.

Walks: Lightwoods Park Tuesdays 2–3 pm (social at café 3–4 pm. Kings Heath Park Thursdays 11 am–noon. West Smethwick Park Thursdays 11 am–noon (social at café noon onwards)

💪 Chair-Based Exercise Assistant Volunteer
Help with attendance, room set-up, refreshments and supporting the smooth running of the session. Based at Oscott Community Centre, B44)

📞 Telephone Support Group Volunteer – URGENT
Lead friendly group conversations on alternate Sundays and help keep this valuable remote group running.

📱 Digital Health Volunteer
Help older people build confidence using digital devices, NHS services and GP online tools.
_______________________________________________________________________

Whether you want to use existing skills, gain experience, meet new people or simply give something back, there may be a role here for you.

To find out more, contact:

📩 [email protected]
📞 0121 824 1459

Or you can apply online straight away via https://forms.office.com/e/NHEVKWzFSe

Please share this to your page, or tag anyone who may be interested.

🎄Many hands make light work… especially when there are a LOT of Christmas tags! 🎄Our colleague, who oversees ft he Dunel...
09/09/2026

🎄Many hands make light work… especially when there are a LOT of Christmas tags! 🎄

Our colleague, who oversees ft he Dunelm Gift of Christmas campaign here, recently asked for some additional supoort. Staff have been encouraged to fill in tags whenever they have a spare few minutes (ideally over a cup of tea!), but with so many to complete for older people across Birmingham and Sandwell, a few extra pairs of hands were definitely welcome.

That’s where our volunteers came in!

Despite the very short notice, five of our brilliant volunteers answered the call and came along to spend the afternoon helping.

Armed with chocolate biscuits and a playlist that moved between Christmas classics and country music, they got stuck in for 2 hours!

There was plenty of conversation alongside some peaceful tag writing – all with the knowledge that every completed tag will eventually accompany a gift for an older person in our community.

A lovely example of how a few people giving a little bit of their time can make a big difference. 🎁💜

VOLUNTEERING OPPORTUNITIES with Age UK Sandwell, Sandwell Carers**Sandwell Carers – Group Support Volunteer**Location: V...
09/09/2026

VOLUNTEERING OPPORTUNITIES with Age UK Sandwell, Sandwell Carers

**Sandwell Carers – Group Support Volunteer**

Location: Various locations across Sandwell
Schedule: Monthly, around 1–2 hours per month
Tasks:
• Welcome and engage carers attending groups
• Help set up activities and refreshments
• Support the smooth running of sessions
• Assist with community outreach and awareness raising
• Opportunity to help develop activities or local carers groups
Ideal for: Someone friendly and approachable who is confident supporting groups and has an interest in carers, community support or wellbeing.
Commitment: Ideally 6+ months.

**Sandwell Carers – Admin Volunteer**

Location: Old Oscott Community Centre, Birdbrook Road, B44 9TY
Schedule: Weekly – days can be arranged to suit the volunteer
Tasks:
• Help register carers onto the service
• Enter and update information on databases
• Use Microsoft Office and general office equipment
• Make and receive telephone calls
• Support with general administration
Ideal for: Someone organised and reliable with basic computer/admin skills, good attention to detail and an understanding of confidentiality.
Commitment: Ideally 6+ months.

If you are interested in either of these roles, please apply via our online form:

https://forms.office.com/e/NHEVKWzFSe

🌿 Love nature and enjoy bringing people together?Age UK Sandwell is looking for a friendly volunteer to help lead our we...
08/09/2026

🌿 Love nature and enjoy bringing people together?

Age UK Sandwell is looking for a friendly volunteer to help lead our weekly nature-themed WhatsApp Telephone Group.

📱 Remote Volunteering
📅 Wednesdays, 3:30pm–4:30pm (with regular check-ins throughout the week)

You’ll help create a relaxed and welcoming space where people can chat and share an interest in nature.

💚 What you’ll be doing:

- Taking a simple register of attendees
- Helping guide conversations around nature-based topics
- Joining and supporting the one-hour weekly voice call
- Keeping an eye on the WhatsApp chat during the week, in line with our group guidelines and code of conduct
- Regular check-ins and support from the Age UK Sandwell team.

🌱 We’re simply looking for someone with a listening ear, a positive attitude and an interest in the natural world.

Get in touch to find out more or apply:

https://forms.office.com/e/NHEVKWzFSe
[email protected]
0121 824 1459

08/09/2026

**Volunteer Opportunity in – Cradley Heath (Mens group)**

Do you enjoy snooker, pool, darts or sport in general? We’re looking for a friendly and personable male volunteer to support our weekly Men’s Social Group in Cradley Heath.

📍 Cradley Heath Sports and Social Club
📅 Mondays
🕧 12:30pm to 1:30pm
⏰ Weekly

Working alongside our Activities & Wellbeing team, you’ll help create a relaxed and welcoming atmosphere where local men can get together, have a chat and enjoy a game of snooker, pool or darts.

You don’t need to be a sporting expert - enthusiasm, a friendly nature and an interest in getting to know people are much more important.

If this sounds like something you’d enjoy, we’d love to hear from you.

Please email [email protected], call 0121 834 1459 or complete our online appication form straight away -

08/09/2026

🎉 The Tramper has arrived at Sandwell Valley! 🛵

🙌 We're delighted to have partnered with Countryside Mobility Hire Scheme to help more people enjoy everything Sandwell Valley has to offer. If you experience mobility limitations, the Tramper gives you the opportunity to explore our beautiful green spaces with greater freedom, confidence and independence.

🛵 Visitors with limited mobility can now hire our new all-terrain mobility scooter from the Visitor Centre, making it easier to discover more of the park at their own pace.

🌳 Designed to tackle uneven paths, slopes and muddy trails, the Tramper helps more people experience Sandwell Valley's landscapes, wildlife and attractions without mobility barriers getting in the way.

✅ Easy to use
✅ Suitable for a range of outdoor terrain
✅ Dedicated Tramper routes available
✅ Full induction provided

ℹ️ Users must also be members of Countryside Mobility, with membership options available at:

1 Hour session is £2.50 plus a membership fee (if you’re not a member of Countryside Mobility)

☑️ £3 for a one-day membership
☑️ £5 for a two-week membership
☑️ £15 for annual membership

To book, call 📞 0121 569 3070 or speak to the team at Sandwell Valley Visitor Centre.

Thinking about volunteering? Sometimes making a difference doesn’t look showstopping or dramatic.It can be a conversatio...
25/08/2026

Thinking about volunteering?

Sometimes making a difference doesn’t look showstopping or dramatic.

It can be a conversation that leaves someone feeling less alone, a patient explanation that restores confidence, or simply being the friendly face someone needed that day.

That’s the quiet power of volunteering:

"Small moments can mean a lot"

If you’d like to give a little of your time and make a real difference to older people across Birmingham and Sandwell, we’d love to hear from you.

💙 Could volunteering with us be your next small moment that matters? 💙

Email: [email protected]
Tel: 0121 824 1459

(image created using AI)

Address

Age UK Birmingham And Age UK Sandwell, Stratford House, Stratford Place
Birmingham
B120HT

Opening Hours

Monday 9:30am - 4:30pm
Tuesday 9:30am - 4:30pm
Wednesday 9:30am - 4:30pm
Thursday 9:30am - 4:30pm
Friday 9am - 4:30pm

Telephone

+441214370033

Website

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