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05/06/2026

🌧️ Making the most of rainy days

Rain doesn’t have to go to waste. It’s a great opportunity to help your garden while also saving water at home.

Small everyday choices can make a real difference, especially when the weather changes throughout the year. Simple habits like these can go a long way in making every drop count 💧

Our new research with Ofwat reveals the scale of disruption experienced by thousands of South East Water customers durin...
03/06/2026

Our new research with Ofwat reveals the scale of disruption experienced by thousands of South East Water customers during last winter’s supply interruptions.
Fewer than 1 in 10 of those affected were satisfied with how the incidents were handled, with poor communication, bottled water distribution and support for vulnerable customers among people’s main frustrations.
The company’s new leadership must now drive real change to rebuild trust and reassure customers that lessons have been learned.

Our Water Voice Barometer & Spotlight reports for April are now available. 💧🗣️April's Spotlight focused on the environme...
02/06/2026

Our Water Voice Barometer & Spotlight reports for April are now available. 💧🗣️
April's Spotlight focused on the environment.
76% of panellists say protecting the environment should be a top priority for their water company – but only 22% believe enough is being done.

As temperatures rise, so does our water usage ☀️🌡️Paddling pools, thirsty gardens and the need to stay hydrated all add ...
29/05/2026

As temperatures rise, so does our water usage ☀️🌡️
Paddling pools, thirsty gardens and the need to stay hydrated all add up. With less rainfall to replenish our natural resources, supplies can become stretched during the summer months 💧
That is why it is particularly important right now to use water wisely and do what we can to save a little more .

27/05/2026

The sun is out and the taps are working overtime. 💧
In this episode of Waterfall Rapids, Mike and Karen share their top 10 tips to stay cool, save water and save money during the heatwave.
Search Waterfall Rapids wherever you listen to podcasts.

We’re pleased to support the   Conference, taking place on 30 June – 1 July which explore the most innovative case studi...
18/05/2026

We’re pleased to support the Conference, taking place on 30 June – 1 July which explore the most innovative case studies from the last 12 months while looking to the future, assessing what industry can do to improve and maintain a high level of water quality across the UK. Book your place here and use code CCW15 to save 15% https://orlo.uk/UQeaa

18/05/2026

A tunnel collapses. A reservoir runs dry. A city has days left of water. 😱💧
In this episode of Waterfall Rapids, Mike and Karen are joined by Ana Maria Millan and Luis Alejandro Camacho-Botero from Universidad de los Andes in Bogota to tell the remarkable story of how Colombia turned a water crisis into lasting change.
Search Waterfall Rapids wherever you listen to podcasts.

Our latest Water Matters 2026 survey reveals trust in water companies remains low, as customers grow increasingly concer...
16/05/2026

Our latest Water Matters 2026 survey reveals trust in water companies remains low, as customers grow increasingly concerned about water bills and affordability.

Trust in water companies has reached a new low according to our annual Water Matters survey, amid growing concerns aroun...
14/05/2026

Trust in water companies has reached a new low according to our annual Water Matters survey, amid growing concerns around the fairness and affordability of water bills.

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