What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 4:30pm

Koala North West

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Koala North West

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Thank you for taking the time to look at our website to find out more about what we do. OUR VALUES TAILORING SUPPORT…. All families are different. AMBITION….
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Koala North West exists to provide children and their families with tailored practical and emotional support that improves wellbeing, reduces isolation and supports both children and care-givers to thrive. Koala North West exists to provide children and their families with tailored practical and emotional support that improves well-being, reduces isolation and supports both children and care-givers to thrive. FAMILIES ARE OUR FOCUS

One of the strengths of our organisation, is the diverse range of services and support programmes we offer to meet the needs of children and their families. Every family receives support designed to be most beneficial to them. NURTURING POSITIVE WELLBEING…. We are commited to improving the emotional, mental and physical wellbeing of children and their care-givers. We want our families to thrive; we believe in offering opportunities that help children and families realise their own ambitions and succeed. REDUCING ISOLATION…. In an increasingly digital age, we want to ensure that families still feel part of a strong, welcoming community, who support one another and ensure they are happy, resilient and thriving. OUR SERVICES

Koala North West believes that every parent should have the support they need in order to give their children the best start in life. Our comprehensive range of services aim to work in partnership with parents by supporting and encouraging them through the difficulties of family life.

29/10/2026

We're here today!!!! 🤞🏻
It's free to attend and all for families 🐨

29/10/2026

Friendly reminder, our SEND Halloween-themed stay and play is TOMORROW in Ellesmere Port and you can still reserve your FREE place through our eventbrite!!🐨💜

So, why not join us? A chance for little ones to explore, play and enjoy some spooky-season fun in a welcoming space, while parents and carers connect too. 🧡 Perfect way to fill your half-term!
No diagnosis needed, siblings welcome! Just a safe space for any send and sensory needs whilst celebrating the festivities!

📅 Friday 30th October, 12–1:30pm
📍 Brio Ellesmere Port
Booking: https://www.eventbrite.co.uk/o/koala-north-west-30063042448

28/10/2026

Fancy a morning of Halloween crafts, sensory play and a bit of spooky fun this half term? Come and join us TOMORROW for a Halloween Stay & Play at St James Centre, with plenty to explore, create and get stuck into! 🕷️🍂

💜 SEND families and siblings are all welcome.
🎃 Fancy dress is welcome, but not essential.
👋 It’s a drop-in, so there’s no need to book and free to join!

📅 Thursday 29th October
⏰ 10am–12pm
📍 St James Centre, Birkenhead

27/10/2026

Koala North West attended the Communities Full of Life Volunteer Awards 2026, hosted by Magenta Living and Re North West.

We’re so proud to have had three of our wonderful volunteers recognised!

🌟 Rachel Jackson: SEND Support, Wirral, received Runner-Up in the Supporting Children and Families category.

👏 Robert Langer: Family Support, Wirral, was nominated in the same category.

💐 Bill Bonner: Who you might recognise from our Charity Shop, was recognised in the Long Service Award category.

Our volunteers make such a difference to families and our community. Thank you for your time, kindness and dedication, we’re so proud of you all! 💜

A huge thank you to Magenta Living and Re North West for a wonderful evening celebrating volunteers.

See yourself there? Get in touch to find out more about our volunteering offer!

26/10/2026

Want to celebrate Bonfire Night with your little one, but fireworks are a bit too loud or overwhelming for them? We totally get it!

Join us for our Firework & Bonfire Night Stay & Play at Rage Fitness! 🧸✨

It’s the perfect way to enjoy the excitement of the day, or give your little one their first taste of Bonfire Night fun, in a relaxed, indoor environment! 🎇

Come along for play, family fun and the chance to meet other parents. All parents are welcome! ❤️

🎟️ Book your place through Eventbrite and come join us, we’d love to see you there!

25/10/2026

Our SEND team is out and about in Cheshire this October!
Whether you’re looking for advice, a friendly chat or a chance to meet other families who understand, we’re here for you.
From our Parent/Carer Drop-Ins to a spooky SEND Halloween Stay & Play, there are lots of ways to connect with our team and find support. 🎃
📅 Take a look at the dates and locations below, and come say hello!
🎟️ Book your place through our eventbrite and have a look what else we have on!!
We’d love to see you! https://www.eventbrite.co.uk/o/30063042448?_gl=1*q86uv1*_up*MQ..*_ga*MTEzNDQ3NTg1NS4xNzkwOTQ4OTEz*_ga_TQVES5V6SH*czE3OTA5NDg5MTIkbzEkZzAkdDE3OTA5NDg5MTIkajYwJGwwJGgw
Everything listed is free to attend - we just ask you to book online!

24/10/2026

Join us this Monday at The Hub for our weekly Stay & Play, with breastfeeding peer support and some added spooky season fun! 🎃

Expect Halloween crafts, tasty snacks, lots of cuteness and lovely parents bonding over breastmilk, latches and the highs and lows of feeding. ✨🤱

No need to book, just turn up! We’d love to see you and your little ones, no pressure but bonus points if you want to dress up for the occasion too, we are... 👻

23/10/2026

It takes a community to raise a child!

At Full Circle, our free weekly groups bring three generations together. 💙

Children aged 0–3 can enjoy play, stories and singing, while parents, grandparents, carers and older community members can build friendships, share experiences and enjoy time together.

Everyone is welcome, and there’s always a place for you! 🧸

📍 Find your nearest group across Wirral and Cheshire West

23/10/2026

A huge thank you to the children at Woodfall Primary School in Neston, who held a non-uniform day today and raised an amazing £144.41 for Koala North West! 🥰
We really appreciate you choosing to support us. Thank you to everyone who took part and helped raise money for local families. It means so much to us! 🐨💜

Address

Woodchurch Lane, Prenton
Birkenhead
CH429PH

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 4:30pm

Telephone

+441516088288

Website

http://www.koalanw.co.uk/

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