06/03/2026
Digital Exclusion Meets Its Match as New Basildon Hub Opens Doors
A new chapter in Basildon’s community story has begun with the launch of the Everyone Digital Outreach Hub at the Unity Centre, located within Eastgate Shopping Centre. The initiative has been delivered through a partnership between Everyone Digital CIC, children’s charity Every Child Online, and employment support organisation Signpost.
The Outreach Hub has been created as a welcoming, supportive space where learning happens at an individual pace, and circumstances are understood without judgement. It is designed not only for those who feel unsure about using technology, but also for individuals and families who may already have digital skills yet face barriers such as the cost of devices, limited internet access, or outdated equipment that restricts participation in modern life.
Residents visiting the Hub can receive help navigating smartphones, laptops, and online services, build confidence completing everyday digital tasks, explore low-cost refurbished devices, and access guidance on online safety and digital wellbeing. For those experiencing digital poverty, the Hub provides practical pathways to affordable technology and connectivity, helping to remove financial barriers that can prevent people from applying for jobs, supporting children’s education, accessing services, or staying connected with their communities. Individuals seeking employment can also access support with online applications, CV preparation, and the digital skills increasingly required in modern workplaces.
Working together, the three partner organisations bring complementary strengths to the initiative. Everyone Digital provides the technical expertise, refurbishment capability, and professional IT asset disposal services that transform surplus corporate technology into community resources. Every Child Online continues its mission of ensuring children and young people can access devices, build confidence online, and learn how to stay safe in the digital world. Signpost contributes its established employment support services, helping individuals turn growing digital confidence into real pathways toward training, volunteering, and work.
This collaborative approach is made possible through longstanding relationships with UK businesses that trust Everyone Digital and Every Child Online with their surplus technology. Devices that might otherwise sit unused or be prematurely recycled are securely collected, data wiped, refurbished, and reintroduced into communities where they can support learning, connection, and opportunity. The Basildon Outreach Hub brings that journey full circle by placing support directly within the community it is designed to serve.
For Mike Tarbard, Founder of Everyone Digital and Every Child Online, the location carries particular significance.
“Having been born, raised, and educated in Basildon, it feels especially meaningful that our first community Outreach Hub is here. Basildon is home to our charity headquarters and has played a huge part in shaping both our journey and our values. Launching this Hub in the borough feels like giving something back while creating new opportunities for residents. We want this to be a place where anyone can walk in, ask questions, build confidence, and realise that technology can support their goals rather than stand in their way.”
Jenny Ibarra, Unity Centre Manager, said:
“We are proud to host this important initiative at the Unity Centre. The Outreach Hub strengthens the support available to Basildon residents by bringing digital access, skills development, and employment pathways together in one welcoming environment. It is a project that reflects the power of partnership and community collaboration.”
The organisations behind the initiative view the Basildon Hub as the first step within a wider ambition to create a network of accessible community digital spaces across Essex. By working alongside local authorities, community groups, education providers, and businesses, Everyone Digital and its partners hope to replicate this model in other towns where residents would benefit from local, trusted digital support.
Alongside community participation, the project also relies on volunteers who can share their knowledge and experience. Individuals with digital skills who are willing to support others, whether through basic guidance, troubleshooting, or confidence building conversations, are encouraged to get involved as Tech Support Volunteers.
Residents, organisations, and potential partners interested in supporting the Outreach Hub, collaborating on future locations, or volunteering their time are warmly invited to make contact and become part of this growing community movement.
Because when knowledge is shared, confidence grows, and when confidence grows, opportunity follows.
Location:
The UNITY Centre
Unit 48 (86 Eastgate Centre)
Basildon, SS14 1AF
Opening Hours:
09:30-15:30 Monday to Friday