Community Advice Ards & North Down

Community Advice Ards & North Down Community Advice is independent and provides free, confidential and impartial advice to everybody.

Benefits
Form Completion
Employment Issues
Consumer Issues
Housing Issues
Personal Debt
Business Debt
Social Security Appeal and Tribunal Representation

THIS WEEK WE ARE CELEBRATING VOLUNTEER WEEKTo our amazing CAAND volunteers, thank you so much for everything you do. You...
03/06/2026

THIS WEEK WE ARE CELEBRATING VOLUNTEER WEEK
To our amazing CAAND volunteers, thank you so much for everything you do. Your hard work, positive energy, and commitment to our mission make a real, lasting impact on our community every single day.
Thank you for choosing to share your valuable time with us!

At our AGM last week, we were delighted to report, that in the 2024/25 year, as a result of our advice, advocacy and su...
18/05/2026

At our AGM last week, we were delighted to report, that in the 2024/25 year, as a result of our advice, advocacy and support, we generated over 6.1 million pounds for people who used our service.
This money enables people to buy food, heat their homes, pay their rent or mortgage and buy clothes for their children. A lot of this money is spent in The Ards and North Down Area, which also provides sustainability for our local independent shops and businesses.

Thank you to all our speakers who spoke at our conference event yesterday.Louise Togneri, Chair of Trustee Board,CAANDMa...
15/05/2026

Thank you to all our speakers who spoke at our conference event yesterday.
Louise Togneri, Chair of Trustee Board,CAAND
Mayor of Ards and North Down-Cllr Gillian McCollum
Sarah Corrigan Director of Legal Services and Engagement, The Law Centre NI,
Denise Callaghan, Holistic Advice Manager, The Trussell Trust,
Emalyn Turkington, CEO North Down Women's Aid,
Louise Spence, Manager North Down Community Network
Jude Hill-Mitchell, Senior Media Manager, Save The Children
Jenny Williams-CEO, Habitat for Humanity
Derek McGregor-Manager, CAAND

It was great to hear about all the help and support that is available to everyone who is experiencing the impact of poverty and the rise in the cost of living. . We are all here to help

Yesterday, we were delighted to welcome a full-house of attendees to our Conference-Breaking the Cycle-Real Help Again...
15/05/2026

Yesterday, we were delighted to welcome a full-house of attendees to our Conference-Breaking the Cycle-Real Help Against Poverty, which was held in Bangor. The event was not only to discuss the issues of poverty in our community, but also to hear about the work of many of our partners, whom we work with to help and support people.
The message from the conference was for people who are experiencing hardship at this time, to reach out and seek help.

Community Advice Ards and North Down (formerly Citizen’s Advice Bureau) are hosting a public event on Thursday 14th Ma...
11/05/2026

Community Advice Ards and North Down (formerly Citizen’s Advice Bureau) are hosting a public event on Thursday 14th May titled “Breaking the Cycle: Real Help Against Poverty,” a dedicated event aimed at addressing the escalating cost-of-living challenges within the Ards and North Down borough.
While often perceived as an affluent area, the borough contains significant deprivation.

In Ards and North Down, specific issues such as fuel poverty, in-work poverty, and affordable housing continue to trap people in a generational cycle of hardship.

Expert Insights and Local Action
The conference is proud to announce two distinguished keynote speakers who will provide a data-driven look at the current landscape of deprivation in Northern Ireland:

Sarah Corrigan from The Law Centre (NI): Sarah will share insights from the Law Centre’s extensive work on social security and legal rights, highlighting the systemic barriers that keep people in financial distress.

Jude Hill-Mitchell from Save The Children: Jude will present the latest research into child poverty, focusing on the long-term impact on developmental outcomes and the specific challenges facing families in the current economic climate.

Both organisations have carried out extensive research into the root causes and profound impacts of poverty, offering a roadmap for how local communities can better advocate for those in need.


Highlighting Local Resilience
The event will also celebrate the work of the local charitable and voluntary sector, showcasing the positive impact of the vital work of organisations who provide daily lifelines to the community.

We will hear from the CEO’s of four organisations who are working to help and support people in various ways. Women’s Aid, Trussell Trust, North Down Community Network and habitat Ireland


Event Details:
Date: Thursday 14th May 2026
Location: The Community Hub, 39 Hamilton Road ,Bangor
Time: 9-15-12-00

On Thursday we held our quarterly team check‑in, bringing together staff from all of our branches to share updates, cele...
02/05/2026

On Thursday we held our quarterly team check‑in, bringing together staff from all of our branches to share updates, celebrate the successes of the past year, and look ahead to what’s coming next.

We were delighted to welcome Thomas Hudson from the South Eastern Trust, who delivered an insightful session on charges for residential and nursing care homes. He provided a clear overview of how the Trust financially assesses individuals entering care, giving our team valuable knowledge to strengthen our financial advice services.

We also heard from Anne Murdock, a Development Worker with Su***de Down to Zero, who spoke about su***de prevention, awareness, and the practical steps we can all take to build our own understanding and embed this learning into our services going forward.

A huge thank‑you to both of our speakers - and to all of our staff for attending and contributing to such a positive and productive session. 💙

Here’s where and when you can find us in your local area across Ards and North Down! Our advisors are here to chat, supp...
20/04/2026

Here’s where and when you can find us in your local area across Ards and North Down!

Our advisors are here to chat, support and guide you at all of our local outreach venues.

Drop in, or if you can’t make it in person - feel free to get in touch, we’ll support you in whatever way suits you best!

Following the opening of their Community Charity Shop last Friday morning - we want to once again, celebrate and highlig...
13/04/2026

Following the opening of their Community Charity Shop last Friday morning - we want to once again, celebrate and highlight the amazing hard-work from the team over at 🏠 The Warehouse Newtownards 🏠

As one of our Community Partners - we work closely with The Warehouse and proudly support their efforts in running local drop-ins, groups and projects that make a real difference. 💙

From their Community Food Hub, to drop-in lunches, local activity groups and support accessing household resources - their efforts are always outstanding - and it’s great to see the launch of another fantastic initiatives ‘Warehouse ReLoved’. Warehouse Re-Loved Newtownards

You can find the brilliant Warehouse ReLoved team (and plenty of bargains!) at: Warehouse Re-Loved, 2-4 South Street, Newtownards, BT23 4JT

They are officially open for business and accepting donations, so be sure to call down!

On Tuesday the 14th - The Warehouse is also hosting a Drop-In Housing Support Clinic from 9.30am at their base on 45-47 South Street, Newtownards, BT23 4JT - for anyone seeking advice on rent queries, homelessness, housing applications or any other support.

[You can also find our advisors there every Friday Morning if you may need any additional information, support or advice]

Congratulations to the Team at Warehouse Re-Loved Newtonards - The Warehouse Newtownards - on their shop opening today!...
10/04/2026

Congratulations to the Team at Warehouse Re-Loved Newtonards - The Warehouse Newtownards - on their shop opening today! 🛍️♻️👚

This is a great local community sustainability initiative that furthers the work of The Warehouse Newtownards, in bringing our community together!

🤝 As one of our community partners - We are also very proud to announce that one of our Advisor’s will be there every Friday for anyone who wishes to have a chat about our services 🤝

ℹ️ ⬇️ Information on our Tribunal and Appeals Services ℹ️ ⬇️We would like to highlight some of the key services we provi...
09/04/2026

ℹ️ ⬇️ Information on our Tribunal and Appeals Services ℹ️ ⬇️

We would like to highlight some of the key services we provide, and the ways in which we can help you at CAAND!

- Our services are always FREE to the public ✅
- We are committed and act independently and impartially ✅
- This service has held over 85%+ SUCCESS rate for our clients ✅
- Over the past 3 years, we have generated £2.4mil income for clients who have used this service ✅

If you require our services, or would benefit from any related advice -

Get in touch 📞 🗣️

Address

Hamilton Road Community Hub, 39A Hamilton Road
Bangor
BT204LF

Opening Hours

Monday 10am - 4pm
Tuesday 10am - 4pm
Wednesday 10am - 4pm
Thursday 10am - 4pm
Friday 10am - 4pm

Telephone

+443001239287

Website

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