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British Franchise Association The UK's accreditation body and trade association for ethical franchising.

27/10/2026

18 stores became 45.

Since Q3 2025, Harmandeep “Mandy” Kaur, Chan Buller and the Buller Group team have expanded their Papa Johns portfolio across Yorkshire, Manchester, Nottinghamshire and surrounding counties.

Behind that growth is a family-led structure, more than 400 people and a strong focus on developing leaders from within the business.

Their journey is recognised in HSBC UK Multi-Unit, Multi-Brand at the BFA HSBC UK British Franchise Awards 2026.

Read the story behind the growth: https://ow.ly/nHF951006pS

27/10/2026

One territory became three within just 12 months.
Since joining Home Instead UK in May 2023, Sunny Singh and his teams have expanded across South East Northumberland, North Tyneside and Durham.

Behind that growth has been a focus on building stronger leadership structures, developing people internally and creating consistent ways of working across each territory.

Sunny’s approach is recognised in HSBC UK Multi-Unit, Multi-Brand at the BFA HSBC UK British Franchise Awards 2026.

Read how the business has grown while keeping quality care at its centre: https://ow.ly/1vrG51005AI

27/10/2026

Can a box of doughnuts open the door to a new business conversation? 🍩
For Revive!, it did.

More than 50 franchisees visited over 420 dealerships for National Doughnut Day, supported by coordinated sales messaging, campaign assets and social content.

The idea returned for National Cookie Day, with more than 10,000 cookies delivered to over 500 dealerships across the network.

Revive! UK Ltd's creative approach is recognised in Marketing at the BFA HSBC UK British Franchise Awards 2026.

Read how a simple idea became a nationwide franchise marketing campaign: https://ow.ly/4JGS510057j

26/10/2026

What does it take to lead across multiple locations without losing consistency?
For McDonald's franchisee Carel Venter, growth has meant building the leadership, systems and accountability needed to support a larger operation.

Restaurant leaders are empowered to manage day-to-day performance, while clear processes and regular business reviews help keep standards aligned across the estate.

Carel also contributes to the wider McDonald’s network through initiatives including Speedee Labs, VOIP development and Regional Leadership Group forums.

His approach is recognised in HSBC UK Multi-Unit, Multi-Brand at the BFA HSBC UK British Franchise Awards 2026.

Read the full story: https://ow.ly/MtmI510047Q

26/10/2026

What does it take to build consistency across seven different practices?
For Boots Opticians franchisee Zabir Ali and the wider Wessex Optical team, the approach is built around shared expertise across operations, clinical leadership and people development.

Strong local teams are supported by a wider group structure, helping each practice develop while maintaining consistent standards across the business.

Their approach is recognised in HSBC UK Multi-Unit, Multi-Brand at the BFA HSBC UK British Franchise Awards 2026.
Read the story behind the seven-practice business: https://ow.ly/MHnL51003JE

26/10/2026

What happens when national marketing is designed to create opportunities locally?
No Letting Go has built its strategy around connecting national client acquisition with a network of 100 local offices.

That includes strategic partnerships, digital campaigns and integrations that make it easier for customers to find and book services through local franchisees.

Its partnership activity with MyDeposits alone generated more than 600,000 impressions, alongside thousands of clicks and hundreds of webinar attendees and replay requests.

No Letting Go’s approach is recognised in Marketing at the BFA HSBC UK British Franchise Awards 2026.

See how national activity is supporting local franchise businesses: https://ow.ly/xk8T50ZZZIk

23/10/2026

Generating customer interest is one thing. Making sure every enquiry is handled is another.

MOLLY MAID UK generates more than 1,100 customer enquiries every week through a marketing approach combining national storytelling, social media and local activity.

To support franchisees with the next stage, AI Julie answers calls around the clock and can book estimate appointments directly into franchisee calendars. During its first four months, Julie handled more than 1,500 calls.

Molly Maid’s approach is recognised in Marketing at the BFA HSBC UK British Franchise Awards 2026.

See how the customer journey comes together: https://ow.ly/xHkC50ZZZmk

23/10/2026

What do families really value when choosing home care?
Bluebird Care (UK) asked more than 1,000 people responsible for choosing private home care and used the findings to reshape its marketing.

That research informed its Good To Be Home positioning and the campaign Care You Choose, Not What You Settle For, alongside practical marketing tools franchise partners could use locally.

The campaign generated more than 227,000 additional website visitors and over 2,500 additional enquiries for local offices.

Bluebird Care’s work is recognised in Marketing at the BFA HSBC UK British Franchise Awards 2026.

Read the story behind the campaign: https://ow.ly/pXzV50ZZZc5

23/10/2026

What does franchise support look like when it changes with the business?

Radfield Home Care uses its six-stage ASCENT pathway to support franchise partners from start-up through growth, maturity and eventual resale.

That is backed by a 2:1 franchise partner-to-support ratio, regular Business Performance Manager contact and Radfield Oracle, which now handles more than 150 franchisee queries each month.

Radfield Home Care is a finalist for Franchise Support at the BFA HSBC UK British Franchise Awards 2026.

See how support is built around every stage of the franchise journey: https://ow.ly/u7PH50ZZYVS

Radfield Home Care Limited
Radfield Home Care Franchising

22/10/2026

What does franchise support look like when it changes with the person receiving it?

At Pink Spaghetti PA Services Franchise, support starts with 100 hours of structured training and continues through mentoring, peer learning and the six-month Pink Programme as franchisees develop.

The aim is simple: give people the right support at the right stage of their journey.

Pink Spaghetti is a finalist for Franchise Support at the BFA HSBC UK British Franchise Awards 2026.

Read the story behind its approach to franchisee support: https://www.thebfa.org/campaigns/pink-spaghetti-best-in-franchising-2026/

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