Home Energy Scotland

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Home Energy Scotland Free, impartial advice to help you save energy and money in North East Scotland. The phone line isn’t the only service though.

At our heart, Home Energy Scotland* is a household energy advice service that gives people free and impartial advice to:

· reduce fuel bills
· stay warm at home
· reduce their carbon footprint. Our free telephone line (0808 808 2282) connects householders (or those acting on their behalf like charity support workers or care staff) to friendly, knowledgeable advisors with access to detailed, specific information that makes a real difference. A call to Home Energy Scotland usually results in homeowners saving money, being signposted to further relevant help, or learning about other schemes that can fund energy efficiency projects. Ultimately, it results in a householder being healthier and happier in their home. Home Energy Scotland is acutely aware of the need to help people who need it most. Not everyone is willing or able to call the phone line, perhaps due to disabilities or language barriers. So, in recent years, Home Energy Scotland has expanded to encompass outreach teams who work closely with employers, community groups, NHS trusts, charities and social work departments, enabling them to access harder-to-reach audiences. So if you live in Scotland and want to join one of the millions who have benefited from our friendly, impartial advice, call 0808 808 2282 for free today.

*Home Energy Scotland is funded by the Scottish Government and delivered by the Energy Saving Trust.

How often do you turn on the tap without even thinking about it? 💧It's Water Night and we're supporting Waterwise's chal...
22/10/2026

How often do you turn on the tap without even thinking about it? 💧

It's Water Night and we're supporting Waterwise's challenge to go without non-essential running water from 5pm to 10pm.

Whether it's washing up or jumping in the shower, Water Night encourages us to think about how much water we use every day.

And don't forget, saving water can save energy too!

Visit our website to find out why water is always worth saving: https://brnw.ch/21x6ArB

There can be a lot to consider when choosing a heat pump.For Sally, taking the time to research her options, compare ins...
21/10/2026

There can be a lot to consider when choosing a heat pump.

For Sally, taking the time to research her options, compare installers and understand the financial support available helped her decide what was right for her home.

Swipe through to see how Sally approached the planning stage of her heat pump journey. 👇

20/10/2026

A few simple changes can help reduce moisture in your home and keep condensation under control. Watch for some quick tips! 💧

What did preparing an 1860s home for a heat pump actually involve?For David, it wasn't just about installing a new heati...
19/10/2026

What did preparing an 1860s home for a heat pump actually involve?

For David, it wasn't just about installing a new heating system. He also made changes to his home to help reduce heat loss and get the best from his heat pump.

And one of those changes brought an unexpected lesson along the way.

Swipe through to see what David changed and what he learnt. 👇

How much of what you've heard about heat pumps is actually true?From whether they work in older homes to how they perfor...
16/10/2026

How much of what you've heard about heat pumps is actually true?

From whether they work in older homes to how they perform in cold weather, there are plenty of misconceptions about heat pumps.

Swipe through to take a look at some of the common myths we hear about them. 👉

Wondering what it's like to live with a heat pump? Hear from our heat pump heroes: https://brnw.ch/21x6sp6

After a busy few weeks out in communities across the North-East. Our outreach team only have a handful of events planned...
16/10/2026

After a busy few weeks out in communities across the North-East. Our outreach team only have a handful of events planned for next week.

If you see us at a local event, come and say hello to our friendly advisors, who'll be on hand with free, impartial energy-saving advice.

Whether you're looking to:
💷 Save money on your energy bills
🌱 Reduce your carbon footprint
🏡 Find out about the support and funding available to help make your home more energy efficient

Whether you're looking for practical tips or want to find out what help may be available, we're here to support you. We’d love to chat and help you take the next step towards a warmer, more efficient home.

Do you rent your home? 🏠There are lots of low-cost things you can do to save money on your energy bills, even if you ren...
15/10/2026

Do you rent your home? 🏠

There are lots of low-cost things you can do to save money on your energy bills, even if you rent your home.

Take a look at some of our renter-friendly tips.

Do you have any tips for saving energy at home? Let us know below. 👇

As the colder weather sets in, it’s that time of year when we all start asking: have you turned your heating on yet? ❄️W...
14/10/2026

As the colder weather sets in, it’s that time of year when we all start asking: have you turned your heating on yet? ❄️

With energy costs a concern for many households, everyone approaches it differently. Some go by the weather, others the time of year, or simply how their home feels.

When do you turn your heating on? Let us know below. 👇

Meet Sally, one of our heat pump heroes.Rising fuel costs prompted Sally to look at different ways to heat her four-bedr...
13/10/2026

Meet Sally, one of our heat pump heroes.

Rising fuel costs prompted Sally to look at different ways to heat her four-bedroom home in Dumfries & Galloway.

After hearing about her neighbour’s positive experience with an air source heat pump, Sally decided to explore whether one could work for her too.

Follow Sally’s story to find out what she considered, how the installation went and what her home is like now.

https://brnw.ch/21x6mNu

Feeling the chill? 🍂As the temperature starts to drop, now's a good time to get your home ready for the colder months.Wh...
12/10/2026

Feeling the chill? 🍂

As the temperature starts to drop, now's a good time to get your home ready for the colder months.

What are you doing to prepare your home for the colder weather? Let us know below. 👇

Find out more ways to get ready for winter:
https://brnw.ch/21x6ldt

Where do you start when considering a heat pump?With a draughty 1860s home, David knew there was more to consider than s...
08/10/2026

Where do you start when considering a heat pump?

With a draughty 1860s home, David knew there was more to consider than simply choosing a new heating system.

He researched his options, looked at how well his home retained heat and sought independent advice before deciding what would work for his home.

Swipe through to see what David considered before making the switch.👇

We're out and about across the North East of Scotland next week! 👋Whether you're looking to save energy, reduce your bil...
02/10/2026

We're out and about across the North East of Scotland next week! 👋

Whether you're looking to save energy, reduce your bills, or find out about the support available, we'd love to see you.

📍 Drop by and say hello at one of our events!

Can't make it along? Visit our events page to find out when we'll be in your area: 👉 https://www.homeenergyscotland.org/events

Alongside supporting Climate Week North East, we're also hosting a series of Energy Advice Drop-Ins across Aberdeen and ...
27/09/2026

Alongside supporting Climate Week North East, we're also hosting a series of Energy Advice Drop-Ins across Aberdeen and Perth this week.

Pop in for free, impartial advice on saving energy, reducing costs and making your home warmer and more comfortable.

📍 Vaccination & Wellbeing Hub,
🏠 Bon Accord Centre Aberdeen
🕐 Wednesday, 1pm to 4pm

📍 Alzheimer Scotland, Aberdeen
🏠 13-19 King Street, Aberdeen
🕙 Friday, 10am to 12 noon

📍 Alzheimer Scotland, Perth
🏠 7 George Street, Perth
🕙 Friday, 10am to 12 noon

📍 Cancer Research UK,
🏠 Beach Boulevard, Aberdeen
🕛 Friday, 12 noon to 4pm

If you can't make it along this time, don't worry. You can find details of future events on our website: https://www.homeenergyscotland.org/events, or get in touch with our team on 0808 808 2282 for free advice and support.

As we move into the second week of Climate Week North East our outreach teams are supporting events with Ballater CAN 20...
25/09/2026

As we move into the second week of Climate Week North East our outreach teams are supporting events with Ballater CAN 2021, Networks of Wellbeing, SAMH The Nook Aberdeen, Maud Resource Centre Aberdeen FC Community Trust and Aberdeen City Health and Social Care Partnership

There’s also still time to sign up for our free webinars and discover practical ways to cut energy use, lower bills and reduce your carbon footprint: https://r1.dotdigital-pages.com/p/2PT0-NNO/climate-action-week-ne

Michael Marley, advice centre manager for Home Energy Scotland, said: "With energy costs remaining a concern for many households, Climate Week North East is a great opportunity to learn how simple actions can make a real difference. Whether it's improving how we use energy at home, making small changes to everyday habits or exploring options for home energy efficiency improvements, these steps can help reduce both carbon emissions and household energy bills."

In case you missed this, we are hosting a number of free on-line webinars covering Save energy at home and Water is alwa...
14/09/2026

In case you missed this, we are hosting a number of free on-line webinars covering Save energy at home and Water is always worth saving.

You can sign up to these 1 hour webinars here: https://r1.dotdigital-pages.com/p/2PT0-NNO/climate-action-week-ne

Join us for Climate Week North East! 🌱

We're delighted to be supporting Climate Week North East, taking place from 19 September to 4 October.

As part of this year's programme, we're running two free online webinars, with multiple dates and times to choose from:

Save energy at home: Learn practical ways to save energy, reduce your fuel bills and keep your home warm. 🏠

Monday 21 September: 10am
Wednesday 30 September 2pm or 6pm

Water is always worth saving: Learn simple ways to use water wisely, delivered in partnership with Scottish Water. 💧

Tuesday 22 September: 2pm or 6pm
Friday 02 October: 10am

Sign up for free: https://r1.dotdigital-pages.com/p/2PT0-NNO/climate-action-week-ne

We're out and about across the North East of Scotland next week! 👋Our advisors will be visiting local communities to off...
11/09/2026

We're out and about across the North East of Scotland next week! 👋

Our advisors will be visiting local communities to offer free, impartial energy advice at drop-in sessions with Maud Resource Centre, Well Bean Cafe, Bon Accord Centre Aberdeen, and Kincardine & Mearns Citizens Advice Bureau.

We'll also be supporting North East Scotland College Annual WellFEST and taking part in Climate Week North East at the Tarland Food & Music Festival.

Whether you're looking to save energy, reduce your bills, or find out about the support available, we'd love to see you.

📍 Drop by and say hello at one of our events!

Can't make it along? Visit our events page to find out when we'll be in your area: 👉 https://www.homeenergyscotland.org/events

Join us for Climate Week North East! 🌱We're delighted to be supporting Climate Week North East, taking place from 19 Sep...
07/09/2026

Join us for Climate Week North East! 🌱

We're delighted to be supporting Climate Week North East, taking place from 19 September to 4 October.

As part of this year's programme, we're running two free online webinars, with multiple dates and times to choose from:

Save energy at home: Learn practical ways to save energy, reduce your fuel bills and keep your home warm. 🏠

Monday 21 September: 10am
Wednesday 30 September 2pm or 6pm

Water is always worth saving: Learn simple ways to use water wisely, delivered in partnership with Scottish Water. 💧

Tuesday 22 September: 2pm or 6pm
Friday 02 October: 10am

Sign up for free: https://r1.dotdigital-pages.com/p/2PT0-NNO/climate-action-week-ne

Join us at the Envirolution festival hosted by our partner Nescan Hub on the 5th of September 2026 from 1pm-6pm at Seato...
02/09/2026

Join us at the Envirolution festival hosted by our partner Nescan Hub on the 5th of September 2026 from 1pm-6pm at Seaton Park in Aberdeen.

It is a community-based and free festival dedicated to increasing understanding, connection, and engagement with the natural world.

Our energy advisors will be on hand to help you with how you can become more energy efficient at home at our pop-up stand and Lisa will be hosting at talk on "Can we save energy at home".

Here’s the full talks line up for Saturday, 5 September 2026
See you all at Seaton Park 🙌🏽

Our current vacancies remains open until next Friday. Are you passionate about sustainability, energy efficiency, and he...
14/08/2026

Our current vacancies remains open until next Friday.

Are you passionate about sustainability, energy efficiency, and helping others? We’re looking for enthusiastic individuals to join our team and support households across Scotland in making informed, cost-effective, and climate-conscious energy choices.

You can apply here: https://www.scarf.org.uk/were-hiring-customer-service-advisor-home-energy-scotland/

Would you like to help make a real difference to people’s lives while also helping to tackle the climate emergency? 🤝

We are currently recruiting for Customer Services Advisors to deliver Home Energy Scotland across the North-East.

You will provide high-quality advice and information on topics including energy efficiency in the home, behaviour change, renewable technologies, and water.

Full training will be given.

Apply today: https://tinyurl.com/5cfz5564

Address

Scarf, 1 Cotton Street
Aberdeen
AB115EE

Opening Hours

Monday 8am - 8pm
Tuesday 8am - 8pm
Wednesday 8am - 8pm
Thursday 8am - 8pm
Friday 8am - 8pm
Saturday 9am - 5pm

Telephone

+448088082282

Alerts

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