AICR Amicale Internationale des Chefs de Réception

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AICR Amicale Internationale des Chefs de Réception

„The International Association for Deputy Managers and Front Office Managers of Luxury Hotels“

Welcome to the Amicale Internationale des Sous Directeurs et Chefs de Réception des Grand Hôtels or AICR The International Association for Deputy Managers and Front Office Managers of Luxury Hotels . The AICR was founded in 1964 on the Côte d'Azur in France by the Chefs de Réception of several famous Grand Hotels. Over the past more than 40 years has developed into an international organisation re

presented in 12 countries and continuing to grow. It provides Front Office Managers with an invaluable network offering:
A friendly and professional support mechanism
Exchange of views, information and experiences
Warning of fraudsters or gamblers
Forwarding of reservations making it easier for guests to move to an unknown hotel
The best young receptionist competition
Recruitment and ways to attract more staff into the industry
Job search

But the Amicale means much more then just a professional organisation. The word was chosen deliberately to highlight the friendships between amicalistes which have been formed over many years. The individual sections offer:
Series of meetings every year including lectures by national organisations eg Tourist Boards
Training sessions by companies specialising eg in Yield Management or the recent introduction of the Euro
New hotel inspections
The best young receptionist competition
Surveys of eg laundry prices
Product presentations
Initiatives to attract more young people into the industry such as visits to schools or visits to hotels by schools and to support them if they have chosen a career in Front Office. Each section votes a national committee and president who organise the local activities and who represents that section on the international committee. There are usually 6-8 functions per year in a section including the Annual General Meeting. The international president is voted by the general assembly every two years and chooses his committee. It meets together with the national presidents every year and as a committee about four times throughout the year. Each section can set its own membership fee depending on local sponsors. A EUR 25 fee per active member is payable by each section once year and this money is used to support the work of the international committee. We invite you to browse through this website and please contact us for any more details either about an application to become a member of an existing section or to set up a section of your own.

15/04/2026

Meet our 2026-2028 international committee 🌏

- Dimitrios Trikaliotis, AICR International President | AICR Switzerland 🇨🇭
- Lara Dröge, AICR International Vice-President | AICR Germany 🇩🇪
- Torsten Magewski, AICR International Treasurer | AICR Switzerland 🇨🇭
- Jessica Cotrim, AICR International Secretary | AICR Portugal 🇵🇹
- Marvin Ho, Head of AICR Development | AICR Singapore 🇸🇬
- Sevag Keroghlian, Head of AICR Education | AICR Australia 🇦🇺
- Krzysztof Studziński, World’s Best Receptionist Competition Chief Judge & Head of AICR Social | AICR Poland 🇵🇱
- Paola Restelli, AICR International Senior Social Media Executive | AICR Switzerland 🇨🇭
- Maddie Heffernan, AICR International Social Media Executive | AICR Australia 🇦🇺
- Rachael Stevens, Head of AICR Talent | AICR UK 🇬🇧
- Caron Chen, AICRtalent & AICReducation Executive | AICR China 🇨🇳

Please join us in welcoming back members from the previous committee, and welcoming new faces⭐️

14/04/2026

✨ 𝗘𝗻𝘁𝗿𝗶𝗲𝘀 𝗻𝗼𝘄 𝗼𝗽𝗲𝗻 — 𝗔𝗜𝗖𝗥 𝗪𝗼𝗿𝗹𝗱’𝘀 𝗕𝗲𝘀𝘁 𝗥𝗲𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗶𝘀𝘁 𝗯𝘆 𝗕𝘂𝗰𝗵𝗲𝗿𝗲𝗿 🌍 𝗪𝗶𝗹𝗱𝗰𝗮𝗿𝗱 𝗖𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻 𝟮𝟬𝟮𝟲

Dear receptionists around the world,

The AICR International Wildcard Competition 2026 is officially open !

This prestigious competition celebrates outstanding talent in hotel reception and recognizes excellence in guest service across the global hospitality industry.

ℹ️ 𝗪𝗵𝗮𝘁 𝗶𝘀 𝘁𝗵𝗲 𝗪𝗶𝗹𝗱𝗰𝗮𝗿𝗱 𝗖𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻?
It is a pre-final to the World’s Best Receptionist Competition. It is open to receptionists working in countries where there is no existing AICR national section or local competition.

⏩️ 𝗧𝗮𝗸𝗲 𝗼𝗻 𝘁𝗵𝗲 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲
Compete through multiple stages where your skills, professionalism, and passion will be assessed by industry experts alongside top receptionists from around the world.

🏆 𝗧𝗵𝗲 𝘂𝗹𝘁𝗶𝗺𝗮𝘁𝗲 𝗿𝗲𝘄𝗮𝗿𝗱
The winner will earn the opportunity to represent their country at the AICR Congress in Malta in March 2027, competing for the highly coveted title of World’s Best Receptionist and the David Campbell Trophy.

📩 𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀?
Contact: Rachael Stevens – Head of AICR Talent International
[email protected]

⏳ Applications are open until Friday 31st, July — don’t miss your chance !

ℹ️ 𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁
Receptionists working in countries with an established AICR section and national competition should apply through their local contest.

🔗 Apply here :
https://www.worldsbestreceptionist.com/wildcard-application-2026/

🔗 Learn more about the Wildcard :
https://www.worldsbestreceptionist.com/wildcard/

26/03/2026

The recent AICR Congress in Belgium was a remarkable success, made possible by the unwavering support of our esteemed partners and sponsors.

𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 GET LOCAL Schweiz
www.getlocal.ch

💜GET LOCAL Schweiz is an innovative technology company specializing in digital concierge solutions for the hospitality and corporate sectors.

Founded in Zurich, the company connects hotels, businesses, and local service providers through a seamless all-in-one booking platform. Its ecosystem enables guests and employees to easily access and reserve local experiences, mobility services, dining, and activities in real time.

AICR is a prestigious community of front office leaders and reception professionals, dedicated to excellence in guest service and career development. 𝗝𝗼𝗶𝗻 𝘂𝘀 𝗼𝗻 𝘁𝗵𝗶𝘀 𝗷𝗼𝘂𝗿𝗻𝗲𝘆✨

Hospitality • Leisure • Business • WorldsBestReceptionist • Discovery • LetsAICRtheWorld • Hotels • Trip • Belgium• DavidCampbellTrophy

26/03/2026

The recent AICR Congress in Belgium was a remarkable success, made possible by the unwavering support of our esteemed partners and sponsors.

𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 WingsCoin
https://www.wingscoin.de/en

💜WingsCoin is an innovative digital solution designed to support sustainability and operational efficiency within the hospitality industry.

The platform enables hotel guests to easily manage room cleaning preferences via a simple QR code system, helping properties reduce unnecessary servicing. By optimizing housekeeping operations, WingsCoin contributes to significant savings in costs, water, energy, and CO₂ emissions while enhancing the guest experience. The concept also integrates reward mechanisms for guests, reinforcing engagement and environmentally conscious behavior.

AICR is a prestigious community of front office leaders and reception professionals, dedicated to excellence in guest service and career development. 𝗝𝗼𝗶𝗻 𝘂𝘀 𝗼𝗻 𝘁𝗵𝗶𝘀 𝗷𝗼𝘂𝗿𝗻𝗲𝘆✨

Hospitality • Leisure • Business • WorldsBestReceptionist • Discovery • LetsAICRtheWorld • Hotels • Trip • Belgium• DavidCampbellTrophy

25/03/2026

The recent AICR Congress in Belgium was a remarkable success, made possible by the unwavering support of our esteemed partners and sponsors.

𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 LiveScreen Events
https://livescreen.events/

💜LiveScreen Events delivers innovative digital signage solutions designed to enhance engagement and communication across events, conferences, and hospitality environments.

Its intuitive platform allows users to seamlessly manage, schedule, and display dynamic content across multiple screens in real time. By integrating social media feeds, event programming, and visual storytelling, LiveScreen creates immersive and interactive audience experiences. The solution is recognized for its ease of use, flexibility, and ability to elevate both brand visibility and guest engagement.

AICR is a prestigious community of front office leaders and reception professionals, dedicated to excellence in guest service and career development. 𝗝𝗼𝗶𝗻 𝘂𝘀 𝗼𝗻 𝘁𝗵𝗶𝘀 𝗷𝗼𝘂𝗿𝗻𝗲𝘆✨

Hospitality • Leisure • Business • WorldsBestReceptionist • Discovery • LetsAICRtheWorld • Hotels • Trip • Belgium• DavidCampbellTrophy

25/03/2026

The recent AICR Congress in Belgium was a remarkable success, made possible by the unwavering support of our esteemed partners and sponsors.

𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 S-Rate
www.s-rate.com

💜S-Rate is an innovative platform dedicated to benchmarking and evaluating service quality within the hospitality industry. By providing objective insights and performance analysis, S-Rate supports hotels in enhancing guest satisfaction and operational excellence. Its data-driven approach enables hospitality professionals to better understand service standards and continuously improve their performance.

Recognized for its precision and industry relevance, S-Rate contributes to raising the bar of quality across international hospitality markets.

AICR is a prestigious community of front office leaders and reception professionals, dedicated to excellence in guest service and career development. 𝗝𝗼𝗶𝗻 𝘂𝘀 𝗼𝗻 𝘁𝗵𝗶𝘀 𝗷𝗼𝘂𝗿𝗻𝗲𝘆✨

Hospitality • Leisure • Business • WorldsBestReceptionist • Discovery • LetsAICRtheWorld • Hotels • Trip • Belgium• DavidCampbellTrophy

25/03/2026

The recent AICR Congress in Belgium was a remarkable success, made possible by the unwavering support of our esteemed partners and sponsors.

𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 Laurent-Perrier
www.laurent-perrier.com

💜Laurent-Perrier is one of the most distinguished Champagne houses in France, renowned for its elegance, innovation, and commitment to excellence.

Founded in 1812, the Maison has built an international reputation for crafting refined and expressive champagnes that embody freshness and purity of style. With a strong heritage and a forward-thinking approach, Laurent-Perrier continues to set benchmarks in quality and craftsmanship. Its prestigious cuvées are celebrated worldwide, symbolizing sophistication and the art of fine living. Through its valued partnership and support, Laurent-Perrier contributes to celebrating excellence, refinement, and the spirit of hospitality on a global stage.

AICR is a prestigious community of front office leaders and reception professionals, dedicated to excellence in guest service and career development. 𝗝𝗼𝗶𝗻 𝘂𝘀 𝗼𝗻 𝘁𝗵𝗶𝘀 𝗷𝗼𝘂𝗿𝗻𝗲𝘆✨

Hospitality • Leisure • Business • WorldsBestReceptionist • Discovery • LetsAICRtheWorld • Hotels • Trip • Belgium• DavidCampbellTrophy

24/03/2026

The recent AICR Congress in Belgium was a remarkable success, made possible by the unwavering support of our esteemed partners and sponsors.

𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 EHL Hospitality Business School
www.ehl.edu

💜EHL Hospitality Business School is a world-renowned institution recognized as a global leader in hospitality education. Based in Lausanne, Switzerland, EHL combines academic excellence with hands-on experience to develop the next generation of industry leaders.

The school is distinguished by its innovative approach, blending business knowledge with the art of service and operational expertise. Its international community and strong industry connections position EHL at the forefront of hospitality management education.

AICR is a prestigious community of front office leaders and reception professionals, dedicated to excellence in guest service and career development. 𝗝𝗼𝗶𝗻 𝘂𝘀 𝗼𝗻 𝘁𝗵𝗶𝘀 𝗷𝗼𝘂𝗿𝗻𝗲𝘆✨

Hospitality • Leisure • Business • WorldsBestReceptionist • Discovery • LetsAICRtheWorld • Hotels • Trip • Belgium• DavidCampbellTrophy

24/03/2026

The recent AICR Congress in Belgium was a remarkable success, made possible by the unwavering support of our esteemed partners and sponsors.

𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 Belgian Beer World
www.belgianbeerworld.be

💜Belgian Beer World is a landmark cultural destination in Brussels, dedicated to celebrating the rich heritage and global influence of Belgian beer. Located in the iconic former Stock Exchange building, the venue offers the world’s largest interactive beer experience, blending history, innovation, and immersive storytelling.

Through engaging exhibitions and multisensory installations, visitors are invited to explore the craftsmanship, diversity, and tradition behind one of Belgium’s most treasured cultural assets. The experience culminates in a refined tasting moment, offering a unique perspective on the country’s renowned brewing excellence.
Through its valued support, Belgian Beer World contributes to promoting cultural heritage, education, and excellence within the international hospitality and tourism community.

AICR is a prestigious community of front office leaders and reception professionals, dedicated to excellence in guest service and career development. 𝗝𝗼𝗶𝗻 𝘂𝘀 𝗼𝗻 𝘁𝗵𝗶𝘀 𝗷𝗼𝘂𝗿𝗻𝗲𝘆✨

Hospitality • Leisure • Business • WorldsBestReceptionist • Discovery • LetsAICRtheWorld • Hotels • Trip • Belgium• DavidCampbellTrophy

24/03/2026

The recent AICR Congress in Belgium was a remarkable success, made possible by the unwavering support of our esteemed partners and sponsors.

𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 Tootbus Brussels
www.tootbus.com

💜Tootbus Brussels is a leading sightseeing experience offering a modern and sustainable way to explore the Belgian capital. Operating a fleet of 100% electric hop-on hop-off buses, the company allows visitors to discover the city’s most iconic landmarks in comfort and style.

With panoramic views and multilingual audio guides, Tootbus delivers an engaging and accessible introduction to Brussels’ rich cultural and historical heritage. Its flexible routes and curated experiences make it a preferred choice for international travelers seeking both convenience and insight. Through its commitment to innovation and quality, Tootbus Brussels contributes to enhancing the global perception of urban tourism and hospitality.

AICR is a prestigious community of front office leaders and reception professionals, dedicated to excellence in guest service and career development. 𝗝𝗼𝗶𝗻 𝘂𝘀 𝗼𝗻 𝘁𝗵𝗶𝘀 𝗷𝗼𝘂𝗿𝗻𝗲𝘆✨

Hospitality • Leisure • Business • WorldsBestReceptionist • Discovery • LetsAICRtheWorld • Hotels • Trip • Belgium• DavidCampbellTrophy

16/03/2026

The recent AICR Congress in Belgium was a remarkable success, made possible by the unwavering support of our esteemed partners and sponsors.

𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 Tero
www.tero.be

💜Tero is a Brussels-based company specializing in innovative solutions for the hospitality and lifestyle sectors.

With a focus on creativity, precision, and quality, Tero delivers services and products that enhance guest experiences and operational excellence. The company is recognized for its commitment to innovation, reliability, and professional collaboration across the industry. By combining local expertise with an international perspective, Tero supports businesses in achieving distinction and memorable results. Through its valued partnership and support, Tero contributes to fostering excellence, creativity, and high standards within the global hospitality community.

AICR is a prestigious community of front office leaders and reception professionals, dedicated to excellence in guest service and career development. 𝗝𝗼𝗶𝗻 𝘂𝘀 𝗼𝗻 𝘁𝗵𝗶𝘀 𝗷𝗼𝘂𝗿𝗻𝗲𝘆✨

Hospitality • Leisure • Business • WorldsBestReceptionist • Discovery • LetsAICRtheWorld • Hotels • Trip • Belgium• DavidCampbellTrophy

Adresse

228 Rue De Rivoli
Paris
75001

Site Web

http://aicrinternational.org/

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