08/06/2026
"Job Opportunity"
Caritas Egypt - Alexandria Refugees Program is urgently hiring Senior Case Worker,
Job Title: Senior Case Worker
Contract type: Full Time
Locations: Cairo - Mattarya
Deadline of Application: 25/6/2026
Background:
Caritas Egypt is a non-governmental Egyptian organization registered at the Ministry of Social Affairs in 1967 under No. 1150. It has been recognized as a public utility organization in 1975. Caritas Egypt projects thrive with competent and dedicated people: visionary leaders, competent managers and committed staff. A well-balanced group of people that complement and respect each other and collaborate as ‘one’. People that are diverse in background, gender, age. All supported by a clear vision and strategy.
Our Vision
A conscious community where every human being, especially the poor and the marginalized, enjoys love, dignity, and justice.
Our Mission
We are Caritas Egypt; as the “social arm” of the Catholic church, we seek comprehensive and sustained human development and work through brotherly cooperation and partnership to promote human life and human dignity through building a community with more awareness and resilience, where individuals can achieve actively participate in keeping the sustainability of their communities and can responsibly and respectfully respond to social, economic, and environmental changes and risks.
Our Shared Commitments (Our Core Values and Principles)
Our shared commitments reflect the human, ethical, and vocational values and principles to be followed by all of us as employees and volunteers who are working for Caritas Egypt over all the different leadership and executive levels when carrying out our various work and tasks, making other decisions connecting to the organization's programs and services.
Love: We consider love as our core guiding value in presenting the different services and actions done by all Caritas Egypt staff and volunteers.
Human Dignity: We respect the value of every human being we work with for her/himself with no discrimination regardless of gender, class, cultural, social, religious, or economic background.
Accountability and Transparency: We follow the practices of integrity, transparency, accountability, and good governance in all administrative decisions, processes, and activities and strengthen the implementation of the safeguarding policies.
Solidarity: We work with every human being, especially the poor and the marginalized, and transfer words into actions to strengthen the common good of all where all are responsible for all.
Common Good: We adopt practices and initiatives to combat poverty, save and protect the environment through the sound usage of the allocated resources, and by empowering different groups, particularly women and youth.
Summary of the Position:
The Senior Case Worker will assume responsibility for working with community stakeholders in targeted areas to plan and implement project activities. Under the supervision of the CP Officer, he/she will coordinate activities and communications between the project management and the Case workers. He/she will be responsible for coordinating project activities and operations to secure efficiency and compliance with Caritas and UNICEF, manage events' agendas, and ensure the establishment and continuation of psychological support services intervention in the hubs. The Senior Case Worker will provide mentoring, supervision, and support to the team in addition to holding complex cases.
Responsibilities:
Regularly meet with stakeholders in project areas to plan, coordinate and supervise the
implementation of the project, according to the Project Description.
Coordinate project activities with other team members to deliver services in designated
areas, as required by project management.
Provide support and case management services to children and young people in an effort
to achieve the desired outcomes in the context of their individual needs/case plans.
Provide case management services to complex cases
Applying Child Protection system and safeguarding measures and supporting PSS
activities towards a "Safe Environment" hosting child-friendly activities through
providing capacity building programs, refreshment training, and providing needed tools
and materials in cooperation with Caritas offices.
Carry out daily monitoring field visits to follow up on the implementation of specialized
services.
Support the development and implementation of case plans, including statutory case
plans as required.
Facilitate referrals to access appropriate support services where required
Reorganize and automate data processing to ensure that beneficiaries’ information is
obtained correctly and filed properly.
Assist stakeholders to resolve challenges that may arise in the ex*****on of the project.
Provide regular updates on the performance of the hubs and monthly reports to Project
Management.
Contribute to technical and financial reports of the Project.
Develop good working relations with all team members; exchange information and
experience.
Facilitate regular care team meetings and ensure the child and/or young person’s needs
and views are well represented in these forums.
Deliver case management services that meet all relevant performance and outcome
indicators
Other duties as assigned by the CP Officer or Project Manager and within the scope of
general responsibilities.
Qualifications, Education & Required Skills:
Bachelor’s degree or equivalent in social sciences, business administration, or related
area of studies.
At least three years of experience in the development field.
Excellent English and Arabic skills.
Excellent knowledge of MS Office Suite including Word, Excel, and PowerPoint.
Good oral and written communication skills.
Able to handle several tasks simultaneously.
Organizational skills: attentive to details.
Excellent organization and planning skills.
Committed to problem-solving and achieving program success.
Able to prioritize work, multi-task, and meet deadlines.
Diplomacy, tact, and negotiation skills.
Self-motivated and able to work without close supervision.
Equal Opportunities:
The role holder is required to carry out the duties in accordance with Caritas – Egypt Equal Opportunities and Diversity policies and procedures.
Code of Conduct & Safeguarding:
We need to keep children, adult beneficiaries, Employees, and Volunteers safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of all stakeholders from abuse and harm.
Submission of Application:
Interested candidates shall submit their Application including at least 3 references via the below form by maximum of 25/06/2026. Only shortlisted candidates will be contacted.
https://forms.gle/tcoFzTpGP9Hd1QKP6
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