E-Governance Academy

E-Governance Academy eGA helps governments deliver successful digital reforms that improve people's lives.
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🇪🇨 Ecuador is taking the next step towards more accessible, transparent, and citizen-centred public services.👉 Swipe thr...
09/10/2026

🇪🇨 Ecuador is taking the next step towards more accessible, transparent, and citizen-centred public services.
👉 Swipe through the carousel to discover Ecuador’s progress and next steps towards better digital public services supported by the 🇪🇺 and E-Governance Academy (eGA) expertise.

Starting in October, a new public-sector training programme will strengthen civil servants’ skills in service design and digital transformation. eGA is supporting this journey by sharing practical experience in digital government and service design from , and beyond.

The programme brings together teams from the Ministry of Labour, National Transit Agency, Public Service for Traffic Accident Payments, and Civil Registry to improve four selected digital services:

✅ birth registration,
✅ driving licence issuance,
✅ legalisation of administrative acts related to employment contracts, and
✅ payment of traffic accident benefits.

Guided by eGA experts Anne Nurmik and Piret Saartee, the teams will analyse user needs, redesign services, test solutions and develop practical roadmaps for implementation. The programme also includes a study visit to Estonia, where participants will see digital government in practice and gain ideas for developing better digital services in Ecuador.

Our work is supported by the European Union through the initiative under Ecuador’s project.



Unión Europea en Ecuador
FIAP
Ministerio de Infraestructura y Transporte (MIT)
Registro Civil Ecuador

📣 📣Tööpakkumine! E-Governance Academy  (eGA) otsib oma kiirelt kasvavasse toimekasse meeskonda vilunud hankeeksperti, ke...
09/10/2026

📣 📣Tööpakkumine! E-Governance Academy (eGA) otsib oma kiirelt kasvavasse toimekasse meeskonda vilunud hankeeksperti, kes korraldab projektidega seotud hangete läbiviimist ja toetab sellega digireformide elluviimist rahvusvaheliselt.

Pakume su teadmistele ja kogemustele hüppelauda rahvusvahelisele areenile!

⏰ Kandideeri 15. oktoobrini (k.a) saates CV ja motivatsioonikirja [email protected].

👇 Tutvu töökuulutusega lähemalt 👇
https://ega.ee/et/toopakkumised-praktika/

📣 📣Hiring! Ready to help shape 🇪🇨 Ecuador's digital public services?eGA is looking for a Digital Governance Expert in   ...
08/10/2026

📣 📣Hiring! Ready to help shape 🇪🇨 Ecuador's digital public services?
eGA is looking for a Digital Governance Expert in to join the Interoperable Digital Ecuador – project.

You’ll be eGA’s trusted in-country representative, supporting work on digital public services, interoperability, data governance and institutional capacity building.

🌎 Based in Ecuador and ready to make an impact?

📩 Apply by 12 October 2026: [email protected]

Explore the role >>> https://ega.ee/jobs-internships/

Join us and let's build better, more connected and citizen-centred digital public services in Ecuador!

As   is underway, here are some updates from Central Asia!This week, we are taking part in the Cybersecurity Summit in 🇺...
08/10/2026

As is underway, here are some updates from Central Asia!
This week, we are taking part in the Cybersecurity Summit in 🇺🇿 Tashkent, , sharing the results of our EU-supported cooperation and discussing what comes next for the region.

As part of under the 🇪🇺 initiative, E-Governance Academy (eGA) has supported partners in 🇰🇬Kyrgyzstan and 🇹🇯Tajikistan in strengthening cybersecurity governance, incident response, professional skills, public awareness and international cooperation.

🦾Almost 4,700 people in Kyrgyzstan improved their and .

With high on the agenda for governments, eGA’s Piret Hirv presented key principles for governing and securing AI in the public sector at a side event organised by and Expertise France .

At eGA, we see EU cybersecurity cooperation as an important foundation for secure digital development and trusted digital services across Central Asia.

🤝Building on these results, we look forward to continuing and expanding our cooperation in the region.

European Union in Uzbekistan
European Union in Kyrgyzstan
European Union in Tajikistan

Soovid kaasa rääkida   vastutustundlikus rakendamises rahvusvaheliselt? E-Governance Academy  (eGA) tehisaru ja andmehal...
07/10/2026

Soovid kaasa rääkida vastutustundlikus rakendamises
rahvusvaheliselt? E-Governance Academy (eGA) tehisaru ja andmehalduse meeskond, mida juhib Piret Hirv, pakub su teadmistele ja kogemustele hüppelauda rahvusvahelisele areenile.

Tule ja pane oma kogemused ja teadmised tööle Euroopa Liidu liikmesriikides ja kaugemal!

⏰ Kandideeri 12. oktoobrini (k.a)

👇 Ava link kommentaarides ja tutvu töökuulutusega lähemalt 👇

📣 📣We are hiring! Put your financial expertise behind 🇺🇦 Ukraine’s digital future! eGA team is looking for an   to suppo...
05/10/2026

📣 📣We are hiring! Put your financial expertise behind 🇺🇦 Ukraine’s digital future!
eGA team is looking for an to support the team behind eGA’s digital transformation work in Ukraine .

This role will help keep our projects running smoothly and responsibly, starting from payroll and financial reporting to tax compliance and mission-related transactions.

📍 Kyiv | Full-time | Flexible & partially remote
📩 Apply: [email protected]
⏰ Deadline: 10 October 2026

👉 Find the link in comments to explore more



𝚎GA Україна

🇺🇦🇪🇪 eGA continues to digitalise local services in the Zhytomyr region with the launch of a new project.For many residen...
03/10/2026

🇺🇦🇪🇪 eGA continues to digitalise local services in the Zhytomyr region with the launch of a new project.

For many residents of the Zhytomyr region, accessing a local service still means visiting an office and completing paper-based procedures. Earlier research by E-Governance Academy found that 92% of service-delivery processes in the region were carried out manually, while only 6% of services were available online. These barriers can be particularly difficult for vulnerable groups.

With funding from ESTDEV - Estonian Centre for International Development, eGA and the Zhytomyr Regional State Administration are now moving from individual digital solutions towards a more systematic approach across the region.

The new project builds on cooperation that began in 2024. Through earlier ESTDEV-funded projects, the eGA team assessed the digital readiness and needs of local communities, developed the Local Public Services Portal with technology partner Kitsoft and introduced the first digital services for demobilised veterans. The next step is to bring the Portal into full operation and extend access to more communities.

The project will:
• bring five additional municipal services online, based on users’ needs;
• expand the Portal to around 10 communities in the Zhytomyr region;
• integrate it with Vulyk, the information system used by Ukraine’s Administrative Service Centres;
• train community and service centre teams to manage the platform and deliver digital services.

Once fully operational, the Portal will give residents one place to find local services, submit applications online and track their progress. The goal is practical: fewer unnecessary visits, less paperwork and easier access to essential local services – especially for those who may face the greatest barriers.

Академія електронного управління Житомирська ОДА

Hello from the Taj-Tech 2026 International Forum in Dushanbe,  , where E-Governance Academy  experts Hannes Astok and Me...
02/10/2026

Hello from the Taj-Tech 2026 International Forum in Dushanbe, , where E-Governance Academy experts Hannes Astok and Merle Maigre are sharing the results of two years of cybersecurity capacity building under the 🇪🇺 EU-supported Team Europe Initiative on Digital Connectivity in Central Asia and EU’s and Estonia’s approach to cybersecurity and trusted digital environment.

„ learned from firsthand experience that the government’s transparency surrounding its digital services is only as valuable as its ability to adequately explain complex technical systems to everyday citizens. People need to understand how their data is used, stored and protected. While is clearly the tool of the moment, it is not about the technology, but fundamentally about the value you want to create for the people,” highlighted Merle Maigre in her presentation.

With European Union support under the initiative, eGA, as part of , is supporting Tajik partners in strengthening governance and legislation, developing cyber incident response capabilities, and building the skills of cybersecurity professionals.

All these activities support Tajikistan in responding more effectively to incidents and building trusted digital environments.

We look forward to building on this foundation and developing new partnerships for a more open, safe, and secure cyberspace in Tajikistan and across .

European Union in Tajikistan

The training is complete. Yet the team returns to familiar workarounds. What is stopping the change?Before planning anot...
30/09/2026

The training is complete. Yet the team returns to familiar workarounds. What is stopping the change?

Before planning another course, ask what people need to do differently and whether they have the time, tools and motivation to put learning into practice.

eGA’s Senior Expert Kristi Kivilo explores how to identify the barriers behind unchanged behaviour and choose an approach that addresses them.

👉 Swipe through for the key questions and find the full article in the comments.

More digital services across the Western Balkans also mean more systems and infrastructure to protect.Cyber Balkans 2 ha...
28/09/2026

More digital services across the Western Balkans also mean more systems and infrastructure to protect.

Cyber Balkans 2 has officially launched in Skopje to strengthen cyber resilience across Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia and Serbia.

“Citizens and businesses can only benefit fully from digital services when the infrastructure and systems behind them are secure and resilient,” said Stefan Andonovski, Minister of Digital Transformation of North Macedonia, at the launch event.

Building on the first project, the new phase will strengthen national cybersecurity institutions, improve preparedness and response to cyber incidents, support cross-border cooperation, and help grow the region’s cybersecurity workforce.

Through policy support, trainings and cyber exercises, the project will support the region to be better prepared for cyber threats and align more closely with EU cybersecurity standards.

is funded by the European Union and implemented by eGA in close partnership with HAUS Finnish Institute of Public Management.

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Ahtri 6
Tallinn
10151

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Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

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