05/10/2026
When a company sends customer data across borders, "can we trust this market with our data?" is a pretty important question.
And for BPO companies handling customer information every day, it's naturally part of the business model. That's why the EU-Kenya data adequacy process is important.
An EU adequacy decision would recognise Kenya's already strong and growing BPO sector as providing an adequate level of data protection, making it simpler for European companies to move personal data across borders and work with Kenyan BPO providers.
Through the BPO KaziBridge project, we're helping strengthen the sector from both sides: preparing employer-informed talent while also supporting BPO providers to meet international buyer requirements.
Applications for the second phase are now open for Kenyan BPO/ITES providers looking to strengthen their export readiness and connect with qualified UK buyers.
BPO KaziBridge is implemented by Westerwelle Startup Haus Mombasa, BPOAK, and Edge Three Sixty Ltd., and supported by UK-Kenya Tech Hub through the FCDO Digital Access Programme.
Apply here; https://airtable.com/appYu46hQOrOcSsE7/pagx4WYInpCk5mw1m/form