Qualfon Costa Rica

25/09/2026

WE’RE HIRING!

ASSOCIATE II – CUSTOMER EXPERIENCE | BACK OFFICE

Put your customer service and Excel skills to work!

Join our Back Office team and support daily operations in a role that combines customer experience, communication and data management.

WHAT WE’RE LOOKING FOR

🎓 High School Diploma or equivalent
🎧 1+ year of Call Center experience
💬 Strong written and verbal communication skills
📊 Strong Microsoft Excel skills
💻 Proficiency in Microsoft Office

An Excel assessment will be conducted.

THE OPPORTUNITY
Earn up to $1,300 MXN monthly

Location: Centro de Negocios Eurocenter, Barral de Heredia, Edificio #1

APPLY NOW

📩 Send your CV to: [email protected]

23/09/2026

Episode 3: Show Us—Don't Just Tell Us
STRIDES Value: Service
Show Us—Don't Just Tell Us
Anyone can say they're hardworking or customer-focused.
Instead of listing qualities, share a real story that demonstrates how you've
helped a customer, solved a problem, or supported a teammate.
✨ Recruiter Tip: Use specific
examples from your own experience—they're far more memorable than generic
statements.
Real stories create real impact.

21/09/2026

A motivating reminder to stay true to yourself, pursue your own goals, and make the most of every opportunity. ✨

18/09/2026

Here we go again, Team Qualfon... it's Fun Friday! 🚨

Ready for another round of friendly debates and tough choices? 😄

Today's challenge is simple: pick your side and tell us why! 👇

☕ Unlimited Coffee or 🍕 Unlimited Pizza?
🌙 Night Shift or ☀️ Day Shift?
💰 Bigger Salary or 🏆 Bigger Incentives?
📞 100 Easy Calls or 💪 10 Difficult Calls?

No wrong answers here, Team Qualfon! 💙

Just like our STRIDES values, every choice reflects a unique strength, perspective, and way of making an impact. Whether you're driven by stability, rewards, challenges, or comfort, what truly matters is the passion, positivity, and heart you bring to the team every day.

👇 Drop your picks in the comments and let's see which side wins the Qualfon vote!

16/09/2026

Episode 2: Research Before You Apply

STRIDES Value: Results

Research Before You Apply

Preparation can make a significant difference in your
confidence during an interview. Take time to learn about Qualfon, understand
the role you're applying for, and think about how your skills align with the
position.

✨ Recruiter Tip: Candidates who
research the company often communicate with greater confidence and clarity.

Preparation leads to better results.

15/09/2026

Ready to help drive governance, manage risk, and make an impact?
We're looking for an Analyst II, Governance, Risk & Compliance to join our team in Costa Rica.
Apply now at https://jobs.qualfon.com/search/jobdetails/analyst-ii-governance-risk-and-compliance/2d392419-47e0-43b7-afdb-bed99a95ec8b
or scan the QR code to create your profile and complete your application.
Don't wait. We're reviewing applications now.

Qualfon is Hiring! Search available jobs or submit your resume now by visiting this link. Please share with anyone you feel would be a great fit.

14/09/2026

A timeless reminder that many great achievements begin with uncertainty, but persistence can turn the impossible into reality. ✨

09/09/2026

WELCOME TO Q’S INTERVIEW SERIES!
Real Recruiter Tips. Real Career Advice. Real Opportunities.
Preparing for your next interview?
Whether you’re a fresh graduate, a career shifter, or an experienced professional, our recruiters are here to help you succeed.
Join Q’s Interview Series as we share practical interview tips, common mistakes to avoid, and insider advice to help you prepare with confidence.
✨ Learn from recruiters.
✨ Build your confidence.
✨ Take one step closer to your next career opportunity.
🎬 Episode 1 – Stop Trying to Give the “Perfect” Answer. Just Be The Real You
Because at Qualfon, we don’t expect perfection—we want to meet the real you.
Follow our page and don’t miss the 2nd episode!

04/09/2026

It's time for another edition of our Fun Friday Series! 🎉

We're keeping the good vibes going with a fun question for all our Customer Experience Associates:

👉 What kind of Customer Experience Associate are YOU?

☕ The Coffee Addict
🎯 The Target Crusher
😂 The Comedian
🍪 The Snack Master
🦋 The Social Butterfly
🧘 The Calm One
💪 The "I Can Handle Any Customer" Pro
🏆 The Professional

Be honest... which one sounds most like you? 😄

Drop your answer in the comments and tag your work bestie to let them know their agent personality. We want to see if they agree! 👇

No matter your type, every personality brings something special to the team. 💜