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International Social Service General Secretariat

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Schweiz
Geneva
International Social Service General Secretariat

We are an international NGO founded almost 100 years ago, in 1924, in Geneva. Our Transformation Targets 2020 - 2024:
1. Measure the Social Impact of our work
5.

We are organized as a network of national entities that assists children and families confronted with complex social problems as a result of migration. ISS is omnipresent in child protection and child wellbeing activities thanks to its presence in more than 120 countries. Besides direct field activities, ISS engages in training and capacity building projects for social workers, caregivers as well

as officials from government authorities. Advocacy, policy development and research in favour of and to promote the respect of children’s best interests and rights are at the heart of our focus. Our core activities;
- We provide socio-legal assistance to families and children separated by borders;
- We protect children placed in vulnerable situations or deprived of their families;
- We evaluate national child protection frameworks and advocate for laws that are always in the best interests of the child;
- We analyze the laws and provide tailored technical advice with a special focus on intercountry adoption, pre and post adoption care and surrogacy;
- We offer training to all major stakeholders and professionals involved in child protection. Development of the world's first integrated Social work and Artificial Intelligence system in cross-border case management.
2. Creation of a Knowledge and Research Platform digitalising almost 100 years of documents on casework and advocacy.
3. Network Development and Training through the development of online training webinars for our global ISS staff.
4. Enhance External Communications and Fundraising

19/08/2026

On this 2026 World Humanitarian Day, ISS stands with its humanitarian partners to protect workers including , doctors, teachers, psychologists, drivers, interpreters, and many others, who help people who depend on them for , food, health care, shelter, and hope.

ISS aims to protect impacted by humanitarian crises, in particular unaccompanied minors and children separated from their parents or caregivers.

In line with the Convention on the Rights of the Child, ISS reaffirms that every child has the inherent right to life, protection, family, and development, regardless of circumstance.

12/08/2026

Congratulations to International Social Service Australia Deputy CEO Damon Martin, on the publication of his Churchill Fellowship report "Beyond Borders: Reimagining International Kinship Care for Children in Care in Australia."
https://www.churchilltrust.com.au/fellow/damon-martin-nsw-2025/

Please read and share the report, and learn how international kinship care can improve outcomes for children with family connections overseas.

We also encourage you to read the ISS Equity in Permanency Principles seeking to prioritise the exploration of family placements, without discrimination of any kind, to achieve optimal long-term outcomes for the child.
https://iss-ssi.org/storage/2023/08/ISS-Equity-in-Permanency-Aug-2023.pdf

21/07/2026

The role of the ISS General Secretariat goes far beyond coordinating a network.
It equips, trains, and connects its members, fosters , shares expertise, supports , and strengthens the collective impact of the ISS network worldwide.

Read our 2025 Impact Report!
iss-ssi.org/iss-resources

16/07/2026

2026 is the International Year of Volunteers, and at ISS, we simply could not do our work without the dedication and generosity of our many volunteers.

Our volunteers contribute in countless ways—from supporting our communications and translations to helping draft policy documents, training modules, and much more.

Today, we would like to give special thanks to the volunteers who are helping preserve the history of the ISS General Secretariat. They are carefully sorting through more than 100 years of archives, reviewing boxes of documents, checking their contents and condition, and preparing them for digitisation.

Their commitment is helping safeguard a century of knowledge and experience for future generations while making valuable resources available for historians, academici and social workers.

Thank you to all our for your invaluable contribution! 🙏

14/07/2026

Since 2022, the ISS General Secretariat and Service Social International Afrique de l'Ouest, SSI - AO have been actively involved in the 'Children and Youth on Migration Routes' project, supported by the Swiss Confederation. Implemented by a consortium led by Helvetas Schweiz and Terre des hommes, this project brings together several stakeholders to ensure better protection for children and young people on the move, as well as access to education and social integration in five countries - Guinea, Mali, Morocco, Niger, and Tunisia. The project is rooted in ISS and aims to reinforce cross-border mechanisms, and partnerships.

Read more about this project and other initiatives in our 2025 Impact Report.
https://lnkd.in/dvG48uUk.

02/07/2026

New Publication!

ISS General Secretariat and Service Social International Afrique de l'Ouest, SSI - AO, in collaboration with the child protection authorities of Burkina Faso, have been implementing since 2018 a pilot programme for foster families specialising in caring for children with disabilities.

After six years of implementation, ISS has undertaken a process to analyse and document the lessons learned of this pilot experience, with a view to strengthening and potentially scaling up the project on a national level.

➡️ Download our publication (in French).
https://iss-ssi.org/storage/2026/05/Capitalisation-Burkina-Faso.pdf

30/06/2026

Following our 2026 International Council beginning of June, we are delighted to announce the formation of our Governing Board for the next four years including ISS representatives and external members from Europe, North America, Asia and Africa.

Renewed energy, ideas and motivation to guide ISS onwards towards new chapters! 🙏 💪
https://iss-ssi.org/governance/

24/06/2026

Since 2014, ISS has been implementing the global programme 'A Better Future is Possible', which promotes protective environments and ensures quality care for without parental care or at risk of losing it. Coordinated by the ISS General Secretariat, the programme is implemented in collaboration with the ISS Network and a range of national and international partners.

Particular attention is given to children with , who are disproportionately at risk of family separation, institutionalisation, and inadequate care. ISS therefore prioritises inclusive and targeted interventions that address their specific needs and vulnerabilities.

Through this programme, ISS supports children and families through a combination of direct assistance, capacity building for professionals, and efforts to strengthen child protection and alternative care systems.

We warmly thank our partners SPOON, Rapha International, ONG Vie Saine, Service Social International Afrique de l'Ouest, SSI - AO, Research and Training Centre for Community Development, , and @116000 Enfants Disparus - Droit d'Enfance 🙏 .

▶️ Read more about ISS’s Alternative Care Programme in our 2025 Impact Report:
https://iss-ssi.org/storage/2026/06/Impact-Report-2025-%E2%80%94-ISS-General-Secretariat.pdf

16/06/2026

ISS has produced a wide range of publications on issues related to the of and , providing up-to-date information on legislation, practices, and emerging challenges, as well as critical analyses. These publications are grounded in comprehensive research and informed by extensive field expertise.

ISS also maintains an extensive repository of evidence-based advocacy statements that integrate field experience into the development and implementation of international standards affecting children and families worldwide.

➡️ https://iss-ssi.org/advocacy/
➡️ https://iss-ssi.org/iss-resources/
➡️https://iss-ssi.org/storage/2026/06/Impact-Report-2025-%E2%80%94-ISS-General-Secretariat.pdf

11/06/2026

Following the 2026 ISS International Council, the ISS Professional Advisory Committee (PAC) also convened in Sofia, Bulgaria. The PAC is composed of directors of ISS member organizations and has numerous responsibilities, including bringing forward collective expertise in the field of social work and sharing good practices for the benefit of the ISS network.

Over the last two days, the PAC reviewed updates from the ISS working groups focusing on:

▶️ISS Network Crisis Response Procedures
▶️Cross-Border Family Violence
▶️Cross-Border Family Solutions
▶️ Search for Origins
▶️Artificial Intelligence and Social Work

During these meetings, the PAC also discussed its collaboration with the General Secretariat on developing new initiatives to strengthen cross-border and national child protection mechanisms and related activities.

A special thank you to Miglena Baldzhieva and ISS Bulgaria for hosting this important gathering in Sofia!

Adresse

ISS General Secretariat, 32 Quai Du Seujet
Geneva
1201

Heures d'ouverture

Lundi	09:00 - 18:00
Mardi	09:00 - 18:00
Mercredi	09:00 - 18:00
Jeudi	09:00 - 18:00
Vendredi	09:00 - 18:00

Téléphone

+41229067700

Site Web

http://www.iss-ssi.org/

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