05/06/2026
Public employment services are central to helping people navigate labour market transitions, access decent work, and connect with the opportunities they need.
The ITCILO course “Shaping and managing effective employment services” will bring together PES managers and labour/employment officials for a one-week, face-to-face programme in Addis Ababa, Ethiopia, from 22–26 June 2026.
The course focuses on practical strategies to strengthen employment service systems, including:
• service delivery models for jobseekers and employers
• active labour market policies
• partnerships and public-private dialogue
• management, leadership, HR and performance culture
• digital innovation and the opportunities of AI for employment services
It is designed for strategic and operational managers of Public Employment Services, as well as officials working on employment services and labour market programmes.
Apply or learn more: https://www.itcilo.org/courses/shaping-and-managing-effective-employment-services
While the world economies have made considerable progress in recovery post the covid-19 pandemic, decent work deficits persist or are worsening especially in some regions. Recent ILO estimates warn that the achievement of the sustainable development goals (SDGs) may be in jeopardy if the current t...