British Columbia Hotel Association

British Columbia Hotel Association The BCHA is the advocate and spokesperson for the interests of the Hotel Industry throughout British Columbia. Local phone:1-604-681-7164

🏨 From front desks to destinations, it all starts with hospitality, and this , we’re celebrating the people behind ever...
04/23/2026

🏨 From front desks to destinations, it all starts with hospitality, and this , we’re celebrating the people behind every great experience.

Fresh off the energy of the BCHA Summit, we’re reminded that it’s communities, cultures, and the people who welcome us in that make travel meaningful, especially Indigenous-led experiences that deepen every connection.

🇨🇦 Will you join our pledge to travel in Canada this year? Comment “I pledge” + where you’re headed next

Let’s keep showing up for the places that show up for us.

📸: Lil'Tem' Mountain Hotel, Tin Wis Resort, St. Eugene Resort

🤝 Tourism powers connection That’s today’s theme for , and it is something we see across BC every day.From conferences ...
04/22/2026

🤝 Tourism powers connection

That’s today’s theme for , and it is something we see across BC every day.

From conferences and festivals to sport events and meetings, tourism and hospitality bring people together in meaningful ways. Across the province, our delegates help shape these experiences as they travel, connect, and engage with local communities.

When people travel for events, they do more than attend. They contribute, connect, and experience a destination firsthand.

📸: Brad Kasselman

04/21/2026

New Fast Track Series: Advanced Leadership for Hospitality Professionals – Level 2 🚀
Starts Tomorrow! Register Now.

Strong leadership isn’t just about managing operations, it’s about shaping direction, building people, and leading with intention when it matters most.
As teams and environments grow more complex, the ability to coach, communicate, and adapt becomes what sets great leaders apart. That’s exactly what our Advanced Leadership – Level 2 series is designed to strengthen.

Starting April 22, Theresa Ito of Blue Mountain Solutions will lead six focused sessions built for leaders ready to deepen their impact and lead at the next level.

Participants will work through how to:
✔ Set and reinforce clear operational expectations
✔ Coach effectively in real time
✔ Navigate difficult conversations with confidence
✔ Lead change with clarity and intention
✔ Develop and grow high-performing teams
✔ Measure success and sustain momentum

📅 April 22 – May 27, 2026

Designed for:
▪ Experienced supervisors
▪ Department heads
▪ General managers
▪ Graduates of Leadership Level 1
▪ Leaders ready to elevate their influence and effectiveness

If you’re ready to move beyond the fundamentals and lead with greater clarity, confidence, and impact, this series delivers practical strategies you can apply immediately.

🚀 Secure your place and close out the Fast Track season strong.
➡️ Register now - https://lnkd.in/gYQmNiHg

✨️ It's National Tourism Week! ✨Tourism powers main streets, and hospitality brings them to life.After being in Nanaimo ...
04/21/2026

✨️ It's National Tourism Week! ✨

Tourism powers main streets, and hospitality brings them to life.

After being in Nanaimo last week for the Summit, it’s clear how destinations like this thrive on warm welcomes, busy patios, and local businesses.

📌 Tag a must-try spot!

04/20/2026

Starts Tomorrow! Register Now.
New Fast Track Series: Guest Experience & Service Excellence ✨
Sponsored by Stayntouch

Delivering a standout guest experience isn’t about one moment, it’s about how every interaction adds up.

From the first impression to the lasting memory, it takes intention, alignment, and a team that knows how to show up consistently. That’s exactly what our Guest Experience & Service Excellence series is designed to support.

Starting April 21, industry leaders Sarah Webb, MSc and Daintry Van Cleave, CPHR will lead six practical sessions focused on what actually moves the needle in today’s hospitality environment.

Participants will work through how to:
✔ Build genuine, lasting connections with guests and colleagues
✔ Create stronger, more aligned team environments
✔ Manage guest perceptions with confidence
✔ Reduce friction, stress, and burnout across teams
✔ Design experiences guests remember (and return for)
✔ Strengthen loyalty through consistent service delivery

📅 April 21 – May 26, 2026
Designed for:
▪ Front-line teams
▪ Guest service managers
▪ Front office leaders
▪ Anyone looking to elevate the guest journey
If you’re looking for practical strategies your team can put into action right away, this series delivers exactly that.

🚀 Secure your place and finish the Fast Track season strong.
➡️ Register now - https://lnkd.in/gYQmNiHg

04/17/2026

🚀 Next Week: Step Into Advanced Leadership

Our newest Fast Track series, Advanced Leadership for Hospitality Professionals (Level 2), is designed for leaders who are ready to move beyond the fundamentals and drive real impact across their teams and organizations.

Facilitated by Theresa Ito, Blue Mountain Solutions, this six-week series focuses on the kind of leadership that shapes culture, strengthens performance, and supports long-term growth in today’s hospitality environment.

📅 April 22 – May 27, 2026
Participants will build advanced capabilities in:
✔ Setting and reinforcing operational expectations
✔ Coaching in real time to elevate team performance
✔ Navigating difficult conversations with confidence
✔ Leading change with clarity and intention
✔ Developing and retaining strong talent
✔ Measuring success in a meaningful, actionable way

Ideal for:
▪ Leaders who have completed Level 1
▪ Experienced supervisors and department heads
▪ General managers and senior leaders
▪ Anyone looking to deepen their leadership impact

This is not entry-level leadership training, it’s built for those ready to think more strategically, lead more intentionally, and create lasting influence within their teams.

✨ If you’re investing in leadership this spring, this is where to take it further.
Secure your spot and close out the Fast Track season with purpose.
➡️ https://lnkd.in/gryKgdfe

⭐️ The BCHA Summit 2026 comes to a close!What a ride—two packed days of ideas, connection, and a whole lot of industry e...
04/16/2026

⭐️ The BCHA Summit 2026 comes to a close!

What a ride—two packed days of ideas, connection, and a whole lot of industry energy at the Vancouver Island Conference Centre. We closed things out in style at the awards gala last night.
..stay tuned… more moments coming soon 👀)

Taking a moment now to enjoy the sunshine here in Nanaimo—our hosts truly delivered 😎

Big thanks to our sponsors, marketplace vendors, planning team, and every delegate who brought this event to life. Couldn’t have done it without you.

Day 2 at the BCHA Summit wrapped and what a great day.Strong conversations, great energy, and a packed marketplace all d...
04/15/2026

Day 2 at the BCHA Summit wrapped and what a great day.

Strong conversations, great energy, and a packed marketplace all day long.

Now onto the gala. ✨

✨ New Fast Track Series Launching Next Week: Guest Experience & Service Excellence ✨Sponsored by StayntouchCreating exce...
04/15/2026

✨ New Fast Track Series Launching Next Week: Guest Experience & Service Excellence ✨Sponsored by Stayntouch

Creating exceptional guest experiences doesn’t happen by accident, it’s built through intentional connection, trust, and consistency across every touchpoint.

Starting April 21, our Guest Experience & Service Excellence series brings together industry leaders Sarah Webb, MSc and Daintry Van Cleave, CPHR, to guide participants through practical, real-world strategies that elevate both the guest journey and team culture.

Over six sessions, participants will explore:
✔ Building authentic connections with guests and teams
✔ Strengthening internal trust and cohesion
✔ Managing perception and reducing unnecessary stress
✔ Preventing burnout and supporting sustainable performance
✔ Creating meaningful, memorable guest experiences
✔ Maintaining connections that drive long-term loyalty

📅 April 21 – May 26, 2026
This series is ideal for:
▪ Front-line staff
▪ Guest service managers
▪ Front office leaders
▪ Anyone focused on elevating the guest experience

Whether you’re developing your team or investing in your own growth, this is practical, hospitality-focused learning you can apply immediately.

🚀 Secure your place and finish the Fast Track season strong.
➡️ Register now - https://lnkd.in/gYQmNiHg

Alberta Hotel & Lodging Association Tourism Industry Association of BC (TIABC) Ontario Restaurant Hotel & Motel Association Alliance of Beverage Licensees (ABLE BC) Indigenous Tourism BC (ITBC)

Last night’s opening reception was all about bringing our community together 🙌 Great networking, even better light, and ...
04/15/2026

Last night’s opening reception was all about bringing our community together 🙌 Great networking, even better light, and incredible moments captured by Brad Kasselman 📸

A few hours to go until tonight’s gala. Looking forward to celebrating our industry, the leaders pushing it forward, and taking some time to connect, raise a glass, and unwind 🍸

Day 2 is in motion 🚀The Marketplace is open, the conversations are flowing, and the Summit is finding its rhythm.
04/15/2026

Day 2 is in motion 🚀

The Marketplace is open, the conversations are flowing, and the Summit is finding its rhythm.

Address

1050 West Pender Street
Vancouver, BC
V6E3S7

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+18006633153

Website

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