08/18/2026
A brief moment of sincere appreciation can help someone feel seen and valued. Today’s reflection reminds us to make our gratitude personal.
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August is widely recognized as National Civility Month, and Civility Matters is pleased to join individuals and organizations in marking it.
31 Days of Civility—One Intentional Choice Each Day
Day 18 invites us to look beyond the service being provided, see the person helping us, and let them know their efforts matter.
See the Person. Share Your Thanks.
Every day, we interact with people who help keep our routines running—the person who prepares our coffee, delivers a package, rings up our groceries, serves a meal, cleans a shared space, or answers a question.
Because these exchanges are familiar, we can easily focus only on what we need and overlook the person assisting us.
Gratitude changes the interaction.
“Please” and “thank you” matter, but how we offer them matters, too. Looking up, speaking warmly, and acknowledging someone’s effort can turn a routine transaction into a genuine human connection.
Today, choose one everyday interaction and make your appreciation personal. Put away distractions, offer a friendly greeting, and thank the person sincerely. If the opportunity feels natural, ask how their day is going.
You might say:
Thank you for taking such good care of this.
I appreciate how helpful you’ve been.
A few thoughtful words can remind someone that their work—and their presence—matters.
Whom did you take time to appreciate today?
Today’s reflection is inspired by the Right and Good Framework in The Civil Society Playbook by Michael Benedict.