04/13/2026
This week, we proudly recognize and celebrate National Public Safety Telecommunicators Week—a time dedicated to the incredible professionals behind the scenes who are truly the first, first responders.
Our Saanich Local 967 dispatchers don’t only serve Saanich, but 17 other municipalities and their Fire Departments as well. They are the calm in the chaos, the steady voice in moments of uncertainty, and the critical link between the public and emergency services. Every call they answer carries urgency, emotion, and often life-changing circumstances. With skill, compassion, and resilience, they gather vital information, provide reassurance, and ensure that help is on the way—often all at once.
This work demands not only technical expertise and quick thinking, but also compassion, resilience, and emotional strength. Dispatchers are there for people on some of the most difficult days of their lives, often carrying those moments with them long after their shift ends.
Though they may not always be seen, their impact is felt across every response and throughout the entire community.
To our Local 967 dispatchers, as well as the dispatchers at our partner services with BCEHS and EComm: thank you for your professionalism, your dedication, and your commitment to keeping both the public and our crews safe. Your work matters, and it does not go unnoticed.