NIHCSS-Norfolk Integrated Housing and Community Support Service

NIHCSS-Norfolk Integrated Housing and Community Support Service To contact us please use [email protected] The service supports people across the whole of Norfolk in supported living and within the community.

The Norfolk Integrated Housing and Community Support Service (NIHCSS) supports adults (aged over 18) with severe and enduring mental health needs, including individuals with complex needs. The Norfolk Integrated Housing and Community Support Service supports adults (aged over 18) with severe and enduring mental health needs, including individuals with complex needs. Delivered in partnership with S

t Martins and Funded by Norfolk County Council and South, North, West, Norwich and Great Yarmouth & Waveney Clinical Commissioning Groups. The service works with individuals to identify and make changes in a variety of areas of their lives in order to improve their wellbeing. It aims to support people to achieve their goals and to live as independently as possible in their local community. We support people in supported living (located in Norwich, Great Yarmouth and King’s Lynn) and within the community.

💙 Men's Health Month 💚This month, we're joining the conversation around men's health by raising awareness, sharing resou...
06/08/2026

💙 Men's Health Month 💚

This month, we're joining the conversation around men's health by raising awareness, sharing resources, and encouraging open and honest discussions about both mental and physical wellbeing.

Throughout June, we'll be sharing helpful information, support services, and personal reflections from our team members who have chosen to share their own experiences. These stories remind us that health challenges can affect anyone, and that talking about them can make a real difference.

Whether it's mental health, physical health, resilience, recovery, or simply taking that first step to ask for support, every conversation matters.

Let's challenge stigma, support one another, and help create a culture where men feel comfortable speaking up and seeking help when they need it. 🫶

What a fantastic day at our Vanguard Court Summer Event! ☀️💛Despite the weather trying to dampen our plans, nothing coul...
06/05/2026

What a fantastic day at our Vanguard Court Summer Event! ☀️💛

Despite the weather trying to dampen our plans, nothing could dampen the fun! Residents and staff enjoyed a wonderful day filled with crafts, delicious food, outdoor games, and plenty of smiles.

A particular highlight was our adorable mini donkeys, who were a huge hit with everyone. There were lots of opportunities to walk, pet, and spend time with these gentle visitors.

Thank you to everyone who joined us and helped make the day so special. It’s moments like these that bring our community together and create lasting memories.

My name is Sean.I've been a peer support volunteering for the NIHCSS for a year and a half.My favourite part of voluntee...
06/05/2026

My name is Sean.

I've been a peer support volunteering for the NIHCSS for a year and a half.

My favourite part of volunteering is making connections with the service users, talking and getting to know them, with mutual respect and understanding, that while we may be on different stages of our recovery journey our end goals remain the same.

I volunteer because I want to give to service users what I was given, hope, that things can and will get better with small steps and agreed goals working together.

I recently was away from the groups for 2 weeks and the warm welcomes I received on my return gave me a real sense of achievement that I'm making genuine connections, and that the little bit of my time I'm giving is appreciated which continues to give me a sense of purpose and a drive to succeed.

Also the support and encouragement I receive from Tom, Zoe, Jake and the rest of the team helps me be a better peer support volunteer.

My name is Shayne. I’ve been peer support volunteering for the NIHCSS for three months, and my favourite part of volunt...
06/02/2026

My name is Shayne.

I’ve been peer support volunteering for the NIHCSS for three months, and my favourite part of volunteering is those quiet, meaningful moments when someone feels truly heard — when you can almost see the weight lift from their shoulders because they realise they’re not facing things alone. It’s the small shifts, the gentle conversations, and the shared humanity that make this role feel so special.

I volunteer because it allows me to turn my own lived experience into something steady, supportive, and hopeful for someone else. Being part of someone’s journey — even in a small way — reminds me how powerful connection can be. It gives me purpose, keeps me grounded, and lets me contribute to a community built on compassion and understanding.

Volunteers' Week 2026 💚💙This week, we are celebrating the incredible volunteers who give their time, energy, compassion,...
06/01/2026

Volunteers' Week 2026 💚💙

This week, we are celebrating the incredible volunteers who give their time, energy, compassion, and dedication to support others in our communities.

Volunteers play a vital role in helping us make a positive difference every day. Their kindness, commitment, and willingness to help create lasting impacts for the people we support.

Throughout Volunteers' Week, we'll be sharing stories, experiences, and reflections from some of our amazing volunteers, highlighting the difference they make and the reasons they choose to volunteer.

To all our volunteers, thank you. Your contribution is valued, appreciated, and truly makes a difference.

🌟 We’re Excited to Be Attending! 🌟We’re looking forward to attending the Working Together Showcase Event 2026 hosted by ...
05/29/2026

🌟 We’re Excited to Be Attending! 🌟

We’re looking forward to attending the Working Together Showcase Event 2026 hosted by Making it Real Norfolk at The Forum, Norwich.

This fantastic event celebrates the power of co-production, lived experience, and communities working together to create meaningful change. It’s a great opportunity to connect, learn, share ideas, and see how services and people can work side by side to make support more person-centred and inclusive.

📍 The Forum, Norwich
📅 Monday 6th July
⏰ 10:30am – 3:00pm

If you’re attending, come and say hello!

Lot 1 Reflection Day 💙Today gave us the opportunity to come together, reflect, learn, and celebrate the hard work, progr...
05/29/2026

Lot 1 Reflection Day 💙

Today gave us the opportunity to come together, reflect, learn, and celebrate the hard work, progress, and dedication across Lot 1.

Reflection days are an important reminder of the impact that teamwork, support, and shared experiences have on both staff and the people we support every day.

Thank you to everyone who contributed, shared ideas, and took part, your passion and commitment continue to make a real difference within our communities.

Bank Holiday BBQ at Bakery Court ☀️🍔With the beautiful weather we've had in Norfolk we decided to have a BBQ for the res...
05/26/2026

Bank Holiday BBQ at Bakery Court ☀️🍔

With the beautiful weather we've had in Norfolk we decided to have a BBQ for the residents of Bakery Court! It was a fantastic afternoon filled with great food, laughter, conversations, and community spirit.

Events like these are a wonderful opportunity for residents to come together, connect, and enjoy some well-deserved time outdoors in a relaxed and welcoming environment.

Thank you to everyone who helped make the day so special, we loved seeing everyone enjoying themselves! 🫶

💙 Men Experience Mental Illness Too 💚Mental health struggles don’t discriminate and no one should feel they have to suff...
05/26/2026

💙 Men Experience Mental Illness Too 💚

Mental health struggles don’t discriminate and no one should feel they have to suffer in silence.

It’s okay to not be okay.
It’s okay to ask for help.
And it’s okay to talk about how you’re feeling.

Checking in, opening up, and supporting one another can make a real difference. Strength isn’t about hiding emotions, it’s about facing them.

You are not alone. Help is here, and hope is real.

Heat Wave Reminder for Norfolk ☀️With warmer weather expected across Norfolk over the coming days, it’s important to tak...
05/22/2026

Heat Wave Reminder for Norfolk ☀️

With warmer weather expected across Norfolk over the coming days, it’s important to take extra care of yourself and those around you.

Remember to:
💧 Stay hydrated
🧢 Keep cool and wear light clothing
🏠 Stay out of the sun during peak hours where possible
☎️ Check in on elderly neighbours, friends, and vulnerable loved ones

Even short periods of extreme heat can affect our health, so please take precautions and look after one another.

Stay safe, Norfolk.

Address

Suite 8, The Old Church, St Matthews Road
Norwich, ON
NR11SP

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

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