05/29/2026
What is 811?
811 provides free and confidential telephone consultations with a healthcare professional for non-urgent issues.
Before heading to a clinic or hospital, think 811! Whether you need health advice, psychosocial support, or guidance to the right service, calling 811 can help.
π Available 24 hours a day, 7 days a week
π 811, Option 1 β Info-SantΓ© for Health Advice
A nurse assesses your health situation and provides recommendations for home care or directs you to the service best suited to your needs.
π 811, Option 2 β Info-Social for Psychosocial Support
A psychosocial intervention professional offers support and guidance for psychosocial or mental health concerns.
π 811, Option 3 β Primary Care Access Point
This line is reserved for people without a family doctor. A nurse provides home care recommendations and, if needed, refers you to the most appropriate healthcare professional (pharmacist, nurse, doctor, etc.).