06/04/2026
This week is National AccessAbility Week!
This week, Accessible Canada released new standards for accessible service delivery. Learn more about how service providers can take action here.
https://accessible.canada.ca/creating-accessibility-standards/summary-can-asc-5212026-accessible-service-delivery
Big news for National AccessAbility Week!
We’re excited to announce our new standard on Accessible Service Delivery.
This innovative standard provides guidance to remove and prevent barriers in service delivery. It can help organizations build trust, reach more people, and deliver more equitable service.
It includes requirements to:
• offer services in multiple accessible ways,
• communicate clearly through plain language and accessible formats,
• respond to individual needs in a timely and equitable way,
• involve people with disabilities in the design of accessible delivery of services,
• train staff in accessible and inclusive service delivery,
• ensure access for people using supports,
• provide alternatives during service disruptions.
Use it. Share it. Spread the word.
Access the standard today: https://ow.ly/ltLk50Z6bzh
Alt text: Graphic announcing a new Accessibility Standards Canada standard: ASC-5.2.1:2026 – Accessible Service Delivery. Two people shake hands in the background. The Canada wordmark appears in the bottom right corner.