05/05/2026
Meet Viktoria, an inspiring 18-year-old student from Varna, graduating this May from a Mathematics High School 🎓
Beyond her academic achievements, Viktoria has been actively involved as a volunteer in numerous public events—from sports tournaments and international competitions to music festivals—organized by the municipality of Varna and other institutions. Through these experiences, she has strengthened her teamwork, communication skills, and sense of responsibility, while building a strong connection with her community.
Looking ahead, she plans to pursue a degree in architecture, with a clear vision: contributing to sustainable urban development and integrating modern technologies—like e-government solutions—into city planning to make public services more accessible and efficient.
As part of the Bulgarian group in the EGOV pilot online training, Viktoria discovered that e-government goes far beyond simply putting services online. For her, it’s about creating secure, efficient, and user-friendly systems that enhance transparency and build trust in public institutions.
💬 When asked about her preferences:
• Online services or paper documents? → “Online services. If I have to print, sign, scan… I’m already emotionally done.”
• Digital ID or physical ID? → “Digital ID. My phone is basically my personality at this point.”
Young voices like Viktoria’s are shaping the future of digital governance and sustainable cities 🌍✨
Our partners:
🇳🇴 Yyouth (Norway) .norway
🇮🇹 Exeo Lab Srl (Italy)
🇪🇪 TalTech - Tallinn University of Technology (Estonia)
🇨🇾 Vernian RTI (Cyprus)
🇬🇷 European Institute for Local Development (EILD)
🇧🇬 UBSSLA - Youth Initiative & Innovation Institute (Bulgaria)
CivicTech 🇪🇪