29/10/2026
Support built around the person
Recently, we shared Bruce’s story. Today, we share Ella’s.
At 21, Ella* had lived with suicidal thoughts since her early teens. After a su***de attempt, Royal North Shore Hospital referred her to The Way Back Support Service.
With support built around her, Ella reconnected with her community, returned to social sport and found her place back at university.
Ella is one of 665 people The Way Back supported this year. Like Bruce’s, her story shows what can change when care focuses on the person, not just the crisis.
Mental health remains a key focus for SNHN. We work with local partners so people across Northern Sydney can find the right support, close to home.
See how we are supporting our community in our Annual Impact Report 2025–26:
https://snhn.b-cdn.net/wp-content/uploads/2026/10/snhn-annual-impact-report-2026-digital.pdf
If you’re in crisis, call 000 in an emergency, or contact these 24/7 services: Lifeline 13 11 14 | Kids Helpline (ages 5–25) 1800 55 1800 | 13YARN (Aboriginal and Torres Strait Islander crisis support) 13 92 76
Looking for other support? Medicare Mental Health offers free information, services and support, with no referral needed: medicarementalhealth.gov.au
***dePrevention
*Names and key details have been changed to protect the anonymity of our community