Resolution Institute

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Resolution Institute Resolution Institute is the leading and renowned membership body dedicated to promoting excellence in the field of dispute resolution.

(IAMA and LEADR that began in 1975 and 1989 respectively, merged to form Resolution Institute in 2015). As a one-stop shop for professional development, we offer education, training, accreditation, networking, and support to equip you with the skills and recognition you need to succeed. Connect with a diverse community, have a voice in the industry, be recognised for your achievements, and stay ahead with our resources. Join us and take your dispute resolution career to new heights, shaping the future and promoting a peaceful society.

Yesterday, we continued our Arbitration Week events with Clause and Effect: The Pathological Arbitration Clause Pop Quiz...
16/10/2026

Yesterday, we continued our Arbitration Week events with Clause and Effect: The Pathological Arbitration Clause Pop Quiz!

After opening remarks from Chris Hay, Partner at MinterEllison, hosts Erika Williams and Dr. Drossos Stamboulakis explored how poorly drafted clauses can derail proceedings and drive up costs. Resolution Institute CEO Amber Williams then wrapped up the engaging session.

Learn more about arbitration | https://ri.resolution.institute/5nmqz

What are the benefits of arbitration?Arbitration proceedings are overseen by an independent arbitrator (rather than a ju...
16/10/2026

What are the benefits of arbitration?

Arbitration proceedings are overseen by an independent arbitrator (rather than a judge or magistrate), who considers the evidence and arguments presented by the parties.

This means that it is a private, impartial, and flexible process that offers confidentiality, efficiency, and a cost-effective way to resolve disputes.

Learn more | resolution.institute/Web/Web/Public-In-Dispute/State-Adjudication/Arbitration.aspx

A career in law doesn't have to follow one pathway.For law students, graduates, and early-career lawyers interested in h...
15/10/2026

A career in law doesn't have to follow one pathway.

For law students, graduates, and early-career lawyers interested in how people work through disputes, dispute resolution can open the door to mediation, conciliation, arbitration, and other forms of dispute resolution.

Getting started can mean learning how different processes work, building practical communication and dispute-resolution skills, connecting with experienced practitioners and understanding the training or accreditation requirements relevant to the area you want to pursue.

Resolution Institute brings together learning, resources, accreditation pathways and a professional community for people at different stages of their dispute resolution careers.

If you're at the beginning of your career, it's worth exploring where the field could take you.

Explore dispute resolution with Resolution Institute | resolution.institute

Resolution Institute's 2-Day Advanced Mediation Practicum is designed for mediators and dispute resolution practitioners...
15/10/2026

Resolution Institute's 2-Day Advanced Mediation Practicum is designed for mediators and dispute resolution practitioners who wish to enhance their mediation skills and further develop their dispute resolution techniques.

Why should you join this course?

✅ Have the opportunity to share and discuss practical experiences as a mediator, and to give and receive constructive feedback in a supportive environment

✅ Learn to identify practice obstacles and challenges in mediation, and ways of overcoming them

✅ Identify and demonstrate an advanced understanding of the purpose, techniques, and skills required for each stage of the mediation process, and more

Register today | resolution.institute/EventDetail?EventKey=AMTO1126

An arbitrator's role is to decide the dispute, not to facilitate the parties towards their own agreement.In arbitration,...
14/10/2026

An arbitrator's role is to decide the dispute, not to facilitate the parties towards their own agreement.

In arbitration, an independent arbitrator or tribunal manages the process and considers the evidence and arguments presented by the parties.

The resulting decision, known as an arbitral award, is legally binding and generally enforceable in court. The arbitrator remains impartial and does not act for or advise either party.

Learn more about arbitration | resolution.institute/Web/Web/Public-In-Dispute/State-Adjudication/Arbitration.aspx

Did you know that discounted Professional Indemnity and Public Liability insurance is an exclusive member benefit for Pr...
13/10/2026

Did you know that discounted Professional Indemnity and Public Liability insurance is an exclusive member benefit for Professional and Fellow members of Resolution Institute?

At Resolution Institute, we understand the importance of Public Indemnity and Public Liability insurance for those involved in dispute resolution.

Our industry-competitive PI/PL insurance rate is just one of the array of Resolution Institute membership benefits.

Become a member today | ri.resolution.institute/4ew2q

Learn more about our member benefits | ri.resolution.institute/4ew2t

Not every disagreement is a problem to eliminate. Sometimes it is the signal that an assumption, priority, or unmet need...
13/10/2026

Not every disagreement is a problem to eliminate. Sometimes it is the signal that an assumption, priority, or unmet need needs to be surfaced.

Constructive conflict becomes more useful when people can separate the issue from the person, listen for what is driving the position, and agree on a process for working through the difference.

That does not mean every conflict will resolve quickly. It does mean the conversation can become clearer, more deliberate, and more productive.

Learn about dispute resolution options | resolution.institute/Web/Web/Public-In-Dispute/Nomination-Services/Nomination-Services.aspx

Empower your workforce through specialised corporate training.Strong teams are better equipped to navigate challenges wh...
13/10/2026

Empower your workforce through specialised corporate training.

Strong teams are better equipped to navigate challenges when they have the right skills to manage conflict and resolve issues effectively.

Help them develop their skills in conflict management, negotiation, and dispute resolution.

Register for corporate training today | resolution.institute/Web/Shared_Content/Events/Event-Listing.aspx

Good dispute resolvers don’t just know how to speak. They know how to listen.Active listening is a fundamental skill in ...
12/10/2026

Good dispute resolvers don’t just know how to speak. They know how to listen.

Active listening is a fundamental skill in dispute resolution and one you can start developing while you’re still at university.

💡 Practical tip:
When someone is speaking, resist the urge to immediately formulate your response. Instead, focus on understanding what they’re saying and why it matters to them.

🤔 Ask yourself:
• What are they actually saying?
• What might be important to them?
• Is there something they haven’t said yet?

🫵 Your challenge this week:
In your next conversation, ask one follow-up question before giving your opinion or advice.

Learn more | resolution.institute/web/default.aspx

The world of dispute resolution continues to evolve, and staying informed means staying equipped to respond to new chall...
11/10/2026

The world of dispute resolution continues to evolve, and staying informed means staying equipped to respond to new challenges, opportunities, and expectations.

At Resolution Institute, we bring together research, industry insights, professional development, and knowledge to support practitioners and strengthen the dispute resolution profession.

By connecting people with the knowledge and opportunities they need to grow, we help shape better practice, stronger capability, and a more confident profession.

Learn more | resolution.institute/web/members/view-the-member-resources/mediation_audit_report.aspx?websitekey=dec9f1f7-108d-4749-b7d9-9491d6c22113&ss360SearchTerm=audit

Address

Suite 1902, Level 19, Tower A, Zenith Centre
Sydney, NSW
2067

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 7pm
Friday 9am - 5pm

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