07/10/2026
When online turned into in-person.
On Wednesday morning, I wandered into a Canada Bay Council coffee catch-up and ran straight into Alina.
We’d been chatting online, but I had no idea she was part of my local business community. And after a minute, she says, OMG we were just talking on LinkedIn!
She’d registered for my nsw Small Business Month webinar but couldn’t make it live.
Suddenly, one of the names on my registration list was standing in front of me with a coffee.
Honestly, that might be my favourite webinar result.
The session attracted 92 registrations, 40 people turned up live and 91 joined my email list.
The people who came had plenty of stories. They just weren’t sure which ones were worth telling or how to connect them to their business without making the whole thing feel wedged in.
What did I get right? The exercises. People shared ideas, tested stories and got involved.
What did I get wrong? The timing.
We became so caught up in people’s stories that I galloped through the final slides like someone would pull me off stage or blast the oscars music.
But I’d make that call again.
I also rejigged the follow-up emails so people who missed the live session still got the useful bits. The sequence averaged a 68% open rate, with four unsubscribes.
Would I be a Small Business Month collaborator again?
Absolutely.