Counterpoint Community Services

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Counterpoint Community Services Counterpoint Community Services (formerly known as The Factory Community Centre INC)

Counterpoint Community Services (formerly known as The Factory Community Centre INC) is a small but effective, local, welfare organisation servicing the community of Redfern, Waterloo & surrounds since 1977. Counterpoint identifies with the local community, providing support, meeting space, advice and advocacy. Counterpoint is a public benevolent institution and registered charity

Counterpoint community Services is made up by number of community programs and projects including

• The Factory community Centre in Waterloo
• Counterpoint Multicultural Centre (previously South Sydney Multicultural Neighbourhood Centre)
• Poets Corner Pre-school in Redfern
• Waterloo Recycling workshop Waterloo
• Cycle –Re-cycle Club Waterloo
• Redwater Community Markets Redfern
• Redfern Waterloo Housing Communities Programme (community development support)

Counterpoint Community Services is also home to other third party services at our Factory Base in Waterloo including:-

• JewishCare
• Spanish Community Care Association
• Welcome Amigos Club
• Columbian’s in Australia
• Barnardo’s (Yurungui Learning Centre)
• At Full potential – Psychology Outreach
• New horizons support group
• Redfern Waterloo Gambler Anonymous
• REDWatch
• Groundswell
• Redfern and Waterloo Neighbourhood Advisory Boards & Action groups

And many other partners

Join us on Thursday, 22 October for a relaxed Morning Tea and Gambling Awareness presentation.This informative session w...
12/10/2026

Join us on Thursday, 22 October for a relaxed Morning Tea and Gambling Awareness presentation.

This informative session will explore the impacts of gambling, highlight available support services, and provide practical information to help individuals, families, and communities make informed choices.

Come along, enjoy a cuppa, connect with others, and learn more about the support available in our community.

10/10/2026
A big thank you to everyone who joined us for our Mental Health Month Morning Tea at the Factory Community Centre. It wa...
09/10/2026

A big thank you to everyone who joined us for our Mental Health Month Morning Tea at the Factory Community Centre. It was wonderful to see so many community members come together to connect, share a cuppa, and take time to focus on mental health and wellbeing.

Events like these remind us of the importance of looking after ourselves and each other, reducing stigma, and creating spaces where people feel supported and connected.

Thank you to everyone who attended and helped make the morning so welcoming and meaningful. Together, we can continue building a stronger, more connected community.

Mental health matters, and so does staying connected. Join us tomorrow at the Factory Community Centre for a friendly mo...
07/10/2026

Mental health matters, and so does staying connected.

Join us tomorrow at the Factory Community Centre for a friendly morning tea. Come along for a chat, meet new people, enjoy some refreshments, and connect with your local community in a supportive space.

Because looking after our mental wellbeing starts with connection.

Last week, we joined ISV for their Regional CAFS Development and Support Network at Alexandria Town Hall, where our Coun...
07/10/2026

Last week, we joined ISV for their Regional CAFS Development and Support Network at Alexandria Town Hall, where our Counterpoint Multicultural Centre is located.

This quarterly forum brings CAFS providers together to plan and respond to local service and practice challenges across the region. The Network is primarily for providers working across the City of Sydney, Inner West, Randwick, Waverley, and Woollahra LGAs.

Great to see the sector working together.

Yesterday, we said goodbye to our wonderful counselling student, Smita, with cake, laughs, and of course, a unicorn! 🦄🎂T...
01/10/2026

Yesterday, we said goodbye to our wonderful counselling student, Smita, with cake, laughs, and of course, a unicorn! 🦄🎂

Thank you, Smita, for everything you've brought to the Factory during your placement. It's been a pleasure having you as part of the team, and we wish you all the very best for the future.

As for the unicorn photo... let's just say our photography skills might not be award-winning, but we're always up for a laugh or two! 😊

🦄✨

Truth Telling and Aboriginal Health – Sydney Local Health District ConsultationYesterday, Counterpoint attended the Abor...
01/10/2026

Truth Telling and Aboriginal Health – Sydney Local Health District Consultation

Yesterday, Counterpoint attended the Aboriginal Community Consultation for the Sydney Local Health District Aboriginal Health Strategic Plan 2026–2031 at the National Centre of Indigenous Excellence (NCIE).

This consultation ensures the Aboriginal community is fully involved in shaping the new Plan focused on Closing the Gap, Connecting to Country, truth telling, and improving Aboriginal and Torres Strait Islander health.

We're honoured to listen, learn, and walk alongside Aboriginal and Torres Strait Islander community members and partners with respect and cultural safety.

01/10/2026

Join us at the REDWatch meeting 6pm on 1st Oct for a comparison between Public and Community Housing provided by Associate Professor Chris Martin, a leading housing academic. Chris will be joined by Redfern Legal Centre's Senior Solicitor at the Inner Sydney Tenants’ Advice and Advocacy Service, Alison Mackey.

What are the differences and similarities in social housing management and what does the difference mean practically for tenants? Bring the questions you want answered.

So join us on Thursday 1st October 2026 from 6:00 – 7:30pm at Counterpoint’s Factory Community Centre 67 Raglan Street Waterloo or join us online via Zoom

The Factory Team warmly invites you to come together for a relaxed morning of connection, conversation, and community as...
30/09/2026

The Factory Team warmly invites you to come together for a relaxed morning of connection, conversation, and community as we celebrate Mental Health Month.

Enjoy a cuppa, meet your neighbours, and learn more about the importance of mental wellbeing and staying connected to your community.

Everyone is welcome. We look forward to seeing you there!

Address

67 Raglan Street
Waterloo, NSW
2017

Opening Hours

Monday 9:15am - 4:15pm
Tuesday 9:15am - 4:15pm
Wednesday 9:15am - 4:15pm
Thursday 9:15am - 4:15pm
Friday 9am - 1pm

Telephone

+61296989569

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