12/08/2026
Australia's first national survey of people affected by neurological conditions has revealed widespread gaps in coordinated care, leaving many people without the timely, equitable and effective care and support they need.
The inaugural Neurological Alliance Australia (NAA) Neuro Survey gathered the experiences and perspectives of 3,805 Australians, providing the first national picture of the challenges faced by people affected by neurological conditions.
Key findings include:
• fewer than four in ten described their care as coordinated
• more than half of respondents experienced difficulty accessing neurological care
• nearly one in three waited more than four years for a diagnosis
• nearly half delayed or skipped healthcare because of cost
• just one in ten said they felt fully supported by their healthcare team.
NAA Chair Rohan Greenland said the survey shows people living with neurological conditions are being let down at multiple points across the health system.
"For someone living with a progressive, fluctuating or complex neurological condition, a delay in one part of the system can severely impact their health, independence, employment, family and future care needs," Mr Greenland said.
James Dunn, who lives with myalgic encephalomyelitis (ME/CFS, also known as chronic fatigue syndrome) and postural orthostatic tachycardia syndrome (POTS), said the survey reflected many of the challenges he has experienced.
Before his diagnosis, James spent years building his legal career before co-founding a national consulting business but was forced to abandon his career to focus on managing his health.
"Living with a complex neurological condition isn't just about managing the condition itself. It's about navigating a complex healthcare system, dozens of appointments, specialists, tests and treatments, sometimes outside your state or territory, while carrying significant ongoing costs, and often without the coordinated care and support you need.
"No matter what neurological condition people are living with, too many of us are facing the same barriers to getting the timely, effective and affordable care and support we need,” Mr Dunn said.
The findings are consistent with broader Australian evidence showing that people living with long-term and complex health conditions continue to face significant barriers across the health system.
NAA is calling on all Australian governments to work alongside people with lived experience, carers, clinicians, researchers and community organisations to develop and implement a National Action Plan for Neurological Conditions, supported by state and territory plans.
Read the full media release:
Australia's first national survey of people affected by neurological conditions has revealed widespread gaps in coordinated care, leaving many people without